Everything posted by SChin
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Buffs and Debuffs Sticking
SChin replied to MikeMaximus's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Mike, I'm sorry your Eder has these status effects stuck on him. I'm taking the save you've provided and I'm sending it off to the QA and Programming teams to investigate the issue and get a fix in as soon as possible. If you happen to discover anything else about this, please let us know! Sorry for the inconvenience this has caused.
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The shadow under Neketaka quest bug
SChin replied to sknaumov's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Sknaumov, I'm sorry for the troubles The Shadow Under Neketaka gave you. This is something we were definitely not aware of so I'll gladly take the information you kindly put together and put it in a bug report to get a fix in. Thank you so much for going into such detail and discovering the issue and finding a work around. If you happen to discover anything else about this, please feel free to add to it as I will be linking this to the bug report for reference. Thanks again, and sorry for the inconvenience this has caused.
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Strange Behavior from some DoTs
SChin replied to grasida's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Grasida! Thank you for such a thorough breakdown of the damage over time effects! I'll take everything you have here and forward it to our Systems Design team to investigate and get any needed fixes in to make the DoTs more accurate. If you discover anything else about this, please feel free to add to this post as I will be linking this in the bug report for easy access. Thanks again Grasida!
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[Crash] Beast of Winter - after main game ends
SChin replied to nylobs's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Nylobs, Thank you for bringing this to our attention. Fortunately we are aware of the crash with the end game slides and a fix is under way! In regards to doing the Beast of Winter content, your game should have created a special save called PRE-ENDGAME. This is created to be just before triggering the Scripted Interaction for the final fleet battle before Ukaizo. This would be the save you want to use for doing any DLC content as the others will have you just before the credits and not allow game play. Please let me know if this helps or if you have any additional questions. Sorry for the inconvenience of the crash.
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Returning to the ship, exits back to the menu.
SChin replied to invert82's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Invert, I'm sorry to hear you're stuck in Fort Deadlight, and thank you for the data as it is crucial for finding the bug. I've taken the information you provided and sent it off to the Programming team for a fix. These issues take top priority and are generally quick fixes. We will be posting fixes in the latest patch notes, so keep an eye on those for when the fix is implemented into the game. If you discover anything else about this or run into any other issues, please let us know! Sorry for the inconvenience this is causing.
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Iron Gut quest
SChin replied to fju4's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Fju4, Sorry to hear that Birna is bugged and not selling the unripened palm stone. She is supposed to sell it after talking to Rosanella about it. I've put in a bug for this to have the QA and Programming teams investigate and get a fix in. In the meantime, the item should be in the basket behind Birna and can be stolen. I hope that helps and sorry for the inconvenience this has caused.
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Missing string - Deck of Many Things - Cloak of Poverty
SChin replied to Wormerine's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone! Thanks for the heads up on these! I've got bugs in for the ring and the cloak, but not the Twin Eels. I'm putting that in now. If you happen to notice any other missing strings in the DLCs please continue to report them. I recommend doing a new post for new items as I am more likely to see them that way. Thank you everyone and sorry about these strings.
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Stuck on epilogue page - can't continue
SChin replied to UnexpectedMask's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone, Sorry for the end game slide bug. I'm curious if Zigmun's solution worked for you UnexpectedMask. Regardless if it did or not, I'm putting a bug into the database to get a fix in for this. If you do have a save file where we can easily reproduce this would you be able to send that to us? You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your forum username so that we may identify you easily. Thank you both for the help, and sorry for the inconvenience this has caused.
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Reporting 2 Bugs
SChin replied to Daelanis's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Daelanis, I'm sorry to hear about the problems arising during your playthrough. I have the missing strings bugged in our database, but I'm more interested in the disappearing sails that you paid for and no longer have. If you could send me a save file from before the purchase(if you happen to have it) and another from after, that would be most appreciative. Once I have those, we can take a look into the issues with a more hands on approach. You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your forum username so that we may identify you easily. Thank you so much for the help, and sorry for the inconvenience this has caused.
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Game won't pause or fast-forward.
SChin replied to The Zeppo's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Zeppo! That is quite strange. If it wouldn't be too much trouble, might I ask for a save file where this is occurring? We would love to test this and see if we can get a fix in for you so that you can adjust those settings. You can find instructions on where to find your save files here. You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your forum username so that we may identify you easily. Personally, I find the game to be tremendously hard without pause, so I can understand any frustrations arising from this. Thank you and sorry for the inconvenience this has caused.
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[Bug | 2.01] Thaos' Headdress effect "sticks" on main character
SChin replied to Runestaff's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Runestaff, You have definitely happened upon an interesting bug. We do not currently have anything logged for this, so I'm going to put a bug report together for the team to investigate. I cannot reproduce this issue on my machine, so I was hoping you might have a save file where this is still occurring. if you could send me a copy of your save that would be amazing! You can find instructions on where to find the save files here. You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your forum username so that we may identify you easily. Thank you for the help and sorry for that bug.
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Minor Visual Bug in Beast of Winter
SChin replied to yoyolll's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Yoyo! Thank you for letting me know about this. Looking at the image, it seems as though the game is letting you play with the max zoom range beyond what Deadfire has intended. The background parallax should only show the black areas if the camera is panned back too far. When I test in game, I don't see quite as much of the area as you seem to be able to see in the screenshot. May I ask, what resolution are you using and if you have edited the zoom range at all? Thanks Yoyo!
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Performance issue: outputlog
SChin replied to Wormerine's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Wormerine, I'm sorry to hear you're also having frame rate issues during your playthrough. I am intrigued that your output_log.txt file is over 2GB in size, so I'm thinking there may be something for the Programming team to find among that. If you happen to discover anything else during your playthrough, please let me know and I'll add it to the bug report. Thanks for the file and sorry again for the inconvenience.
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[2.01] Ending Slides Claim I dumped Xoti?
SChin replied to hayt's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Hayt, I'm sorry to hear about the end result with Xoti(she's a sweet lass). I'm not exactly sure what all of the potential end states are or what you chose as options during your playthrough, but I'm going to create a bug report for this to have Narrative look into the issue. Hopefully they can see some information about the choices made with the saves, but they can at least look at the Narrative trees to see if there is anything that might go wrong. Thanks for bringing this to our attention! Thank you for your continued support, Hayt!
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[2.0.1] no risen enemies at first fight inside Engwithan Waystation
SChin replied to thelee's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Thelee, Thanks for adding that extra information for Path of the Damned. I added this to the previous report so that it will be looked at by our Area Designer during his investigation of the issue. I apologize for the frustrations that come with these changes and any new bugs that arise. I'm not sure why this would have been affected, but all I can do is apologize and try to show the other developers what went wrong and try to keep it from happening again. I hope the rest of your experience in Deadfire improves. Sorry again, for the inconveniences during your playthrough.
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I can not leave the city of Netraska by SEA!
SChin replied to Nelson's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone, I'm sorry to hear this is happening to you Nelson. I have taken your save and reproduced the issue in house and the Area Design and Programming team are now working on figuring out what is going on that might cause this issue. I attempted to cheat you out of the area but then the file would get another error instead. We are making this one of our top priorities as there are others who are running into this issue as well. We are hoping to have a fix very soon since it is prioritized as a progression breaking bug. Thank you for the report and sorry for the inconvenience this is causing. P.S. Thanks for the help Kilay
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Error starting Beast of Winter?
SChin replied to dungy's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Dungy, That's strange that the game is showing the DLC being installed and it not appearing there. There are several things we can look into that may fix the issue. The first request I have is if you could send me a copy of that save file so that we can attempt to reproduce the issue in house and get a fix that way. The other things you can attempt to do while we look into the save depend on what type of operating system your computer has(Windows, Mac, Linux) and what platform you use to play the game(Steam, GOG, MacPlay, etc). The most common would be Windows with Steam or GOG. In those cases you can uncheck the Beast of Winter DLC in the game library to have the game uninstall that content, then recheck the DLC to reinstall the content. From there I recommend closing the platform completely and reopening it to refresh everything. At that point run Deadfire and see if Harbingers' Watch appears on the World Map. If that didn't work, then it may require a complete uninstall and reinstall to get all the proper files to work and display the content. Please let me know if those solutions work for you and if you are able to obtain that save file for me. You can find instructions for finding the save file here. You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your forum username so that we may identify you easily. Sorry for the inconvenience this is causing.
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Winding Pass Bug
SChin replied to JayFef's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Jay, Sorry to hear about the narrative bug and thank you for reporting it to us. I've made a bug report to reflect this and will send it to the QA and Narrative teams to investigate so we can get a fix out soon. If you discover anything else about this, please let me know and I'll add it to the bug report. Thanks again and sorry for the inconvenience this has caused.
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Extreme FPS problems
SChin replied to Elizer's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone, You would be correct that we are constantly looking for ways to improve performance. Nothing performance wise SHOULD have changed since none of those kind of changes went in, but clearly something is going on. If you are able to log into the game and cause this to happen, I would love if you could send me a copy of your output_log.txt file for Programming to look into the issue. You can find instructions on where to find this file here. You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your forum username so that we may identify you easily. Sorry for the inconvenience this is causing.
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Cant loot from certain chests?
SChin replied to Grim83's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Grim, I'm sorry to hear you are having troubles looting from containers. Would I be able to trouble you for a save file where this is occurring. I want to try this on my machine to see if I can reproduce the issue and send it off to Programming for a fix. Instructions for obtaining save files can be found here. You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your forum username so that we may identify you easily. Thanks Grim, and sorry for the inconvenience.
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FPS drop and memory leak
SChin replied to VillageIdiot's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone, Sorry for the graphical and frame rate issues. This has been something that the Programming team has been trying to fix for awhile now and is of high priority for our fixes. Many of the above mentioned suggestions have helped other users in the meantime, but we do intend to get this fixed as soon as possible so that high powered machines can play Deadfire to the utmost ability. The most common temporary fixes I've seen so far have been updating the graphics driver, lowering the MSAA down to 1, and putting the game in windowed mode. I do sincerely apologize for this issue and expect to have a fix out as soon as possible.
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floating numbers stay after combat
SChin replied to mothra's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Mothra! I agree, it is super annoying to have to restart the game to get them to leave! There was supposed to be a fix for this in the latest patch so I just want to check to make sure you are on the latest build in the hopes that it did in fact get fixed. The current build that SHOULD have the fix is 2.0.1.0044. You can find the build number in the upper right of the Title Menu screen. Thanks for the help and sorry for the inconvenience of this bug.
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Behavior editor: Chants showing as Missing string -1 and do not swap between chants
SChin replied to Bartleby's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Bartleby, Thank you for bringing this up and providing great steps for the bug report. We've got the Programming team working on this bug as we speak, but I'm going to add your data to the report so they'll have more to work with. If you happen to discover anything else about this, please feel free to let us know! Sorry for the inconvenience this may cause.
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Multiple save tabs for same character?
SChin replied to cloudblade70's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Cloud, That is quite an odd bug and you are correct, it should be one per character. My guess is that this is happening due to coding how the first save is created in the game. I'll send this off to QA and Programming to investigate and get a fix in for the issue. Awesome find!
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[2.0] no risen enemies at poko kohara titan fight on PotD
SChin replied to thelee's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello again Thelee, Thank you for reporting this for us and providing the saves and logs to boot! I'll write up a bug report for this and send it to the QA and Area Design teams to investigate the issue and see what is expected and what might be causing this issue. Thanks again and sorry for the inconvenience.