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SChin

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SChin last won the day on April 23 2019

SChin had the most liked content!

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About SChin

  • Rank
    Product Services Manager

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  • Location
    Irvine, CA
  • Xbox Gamertag
    Chinner17
  • PSN Online ID
    Chinner_17
  • Steam
    Chinner
  • Interests
    Gaming

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  1. Before posting: Please do a quick search of our forums to make sure what you have found has not already been reported. If it has, please add your information to that thread. If it has not already been reported, please make a new thread to share what you have found. It is important that you search for reported issues FIRST before making a new thread, as this helps us keep better track of what is being reported and how many players are being affected. Description: Describe the issue that is occurring. Steps to Reproduce the Issue: List the steps of how to make the issue happen. Important Files: If the files are too large to attach separately, compile them all in a .zip and make a link to Dropbox with the .zip or email us at support@obsidian.net along with your user name and a link to your post so we can quickly find the post. Attach files that will help the dev team figure out and resolve the issue. These include: Save Game File Try to include a save file from right before as well as during the issue you are reporting Steam Location: C:\Users[USERNAME]\Saved Games\Grounded System Specs This will give us most of your computer specs to help us diagnose the problem Windows Location: Press (windowkey + R), Type "dxdiag" and press Enter, Click "Save All Information", Attach the file that you create Please note: There is a lot of information in this file about your computer, including its name, and possibly your username on the computer. Please feel free to open and review the file and delete anything you may be uncomfortable with sharing with us. Screenshots Attach any pictures or links to pictures that can help us understand the issue
  2. Hello everyone! Today we released hotfix patch 0.2.2 for all players. This patch includes the following change: TOP COMMUNITY ISSUES Fixed an issue introduced in 0.2.1 that caused some saves to fail to load for some players. We want to thank you all for your patience while we worked on a fix for this issue, and we want you to know that we are working hard to find fixes for the other issues you have been reporting. To stay current with the commonly reported issues and to follow their status, please visit our Grounded Issue Tracker Trello Board, or you can bookmark our Known Issues List. If you are experiencing an issue that is not listed on either the Trello board or in the Known Issues List, either email us directly at support@obsidian.net or fill out the Contact form located on our Support Site and include the following information: 1. Platform. (Xbox Console, PC Game Pass, PC Microsoft Store, PC Steam). 2. Multiplayer or Single Player Game. (If multiplayer, can you let us know how many players in total in the game, and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thank you again, and have fun out in the backyard!
  3. Hello everyone, I'm sorry you are all running into this issue with the UI while trying to play Pillars. Would any of you happen to have a save file you could send to us at support@obsidian.net so we can have a programmer take a look into this? I'd be super appreciative if you did Thank you for letting us know about this map issue and sorry again for all the trouble it has been causing your games.
  4. Update 0.2.0 has arrived! Included in the update are the following changes and fixes we've made to the game. NEW FEATURES Bird! - Includes new crafting materials and recipes from bird feathers. Perk system with 13 unique perks to discover! New BURG.L Quest types: Artificer (crafting quests) and Chipsleuth (quests asking you to locate BURG.L chips). Added Fence buildings (Sprig and Acorn). Added Table buildings (Grass and Clover). Added Water Flea ambient insect to flooded biome. CHANGES / TUNING COMBAT Buffed damage on the Spider Fang Dagger so it's on the higher end of tier 2 weapons. Buffed damage on Spike Traps significantly. Spiders learned a new set of attacks to choose from instead of just their basic bite. Added a brief forced delay between block start events, preventing the player from perfect-blocking by mashing the block button. Slightly reduced the bonus damage given by the Eyepatch. Adjusting larva blade poison proc so it's consistent. Reducing the stun ratings of two-handed weapons. Slightly reducing amount of damage the mint mallet deals so it's in line with tier progression. Tier 2 insects now have a cooldown after being stunned before they can be stunned again. Perfect Blocking no longer reduces armor durability. INTERFACE Updated Raw Science UI icons to be more consistent across the game. Adding shortcut for dropping items in the inventory screen (Drop Stack is in the context menu). Adding "Deposit/Receive Stack" button on storage UIs. Shift+clicking item stacks in the storage UIs will transfer the full stack clicked. Dragging an item stack onto the paper doll in the inventory screen will drop the item stack in the world. Crafting an item with a full inventory will now notify that the item was dropped in the world. Storage and Flag marker icons have been revised, regrouped, and their colors have shifted (Requires a one-time tour of the yard to set everything back / new trail markers will be blank by default). Slight revisions to a few SCA.B flavor schemes. Canteen slurps available are displayed in the equipped item HUD element Additional icon art Added a highlight effect that appears on interactable objects when the player looks at them. This feature is controlled by the "Highlight Objects" Accessibility setting. WORLD Revised clover cave layout and lighting, and moved entrance slightly. Revised flooded area layout in southeast corner of yard. Updated house electrical socket with final, non-blockout art Items left in the world (not in a container, etc.) for 48-72 in-game hours will eventually despawn once out of range of all players. Items loaded from a saved game from version 0.1.x, will have all item timers start at zero to give players a chance to react to this change. Players and critters now create ripples in the water while moving. Kids are starting to throw Archer Cookies over the fence, along with their Billy Hogs and Apples. Added a few footprints throughout the yard. BUILDINGS Base buildings will now be more reliably anchored when built on top of objects such as the Baseball Palisades will no longer immediately collapse when an attached building is removed. Water Containers can collect falling droplets. The player can now drink from Water Containers while holding weapons. Stairs may now be embedded in the ground like scaffolds and ramps. Walls that are sandwiched above by two floors will have their crenellations suppressed. The camera will slide to the correct position when interacting with a Weapon Wall Mount. Tweaked the placed position of the Weapon Wall Mount to be more centered. PERFORMANCE Better Windowed-Fullscreen performance in Windows versions of the game. Better UI/Inventory GPU performance. Significant load game time improvement for games with large bases. Better GPU performance during nighttime. OTHER The Voice Chat Activation setting is now properly reapplied when entering a game. SCA.B flavor scheme collectibles now have a pulsing light and are slightly bigger to make them more noticeable. Hedge Berries now float in water. Prevented very large numbers of ants from being assigned the same task, such as killing a weevil. Reduced the camera near clip plane fixing the camera clipping into the player when using high a high field of view. Polished up spear movement and aiming animations for 1st person. You should now see grass extend to the furthest reaches of the yard. Ants now find and store lost Ice Caps. Soldier ants can now properly drop ant heads as loot. Tall woody weeds are now displayed as "Husky Weed." Dandelions and husky weed both still supply weed stems. Husky weed now respawns. Ants will not be happy if you take their eggs. The Resource Analyzer now animates when analyzing. A couple of new smoothies can be whipped up at the smoothie station. BUG FIXES - ALL PLATFORMS TOP COMMUNITY ISSUES Incapacitated players are now saved instead of ignored when a save game is made or they exit the game. With this, players that reload an incapacitated character will have their backpack spawned where they died instead of them just spawning without their inventory in the world. NOT RETROACTIVE Items and insects will spawn under the world less. Cleaning up items/insects that have fallen through the level upon load. (This should help with insect population/egg spawning) Insects should no longer spawn inside of the large Pond rocks. Any insect currently in the rocks upon load should be snapped out. (This should help with insect population/egg spawning) Grass planks will no longer fall through the ground. Fixed Hedge Berries appearing in incorrect positions for clients, making them very difficult to harvest. Fixed torch sound effects. Insects should no longer "walk through walls" when not looking at them or when they are at your far away base. Fixed giant arrows sometimes spawning when shot into a large insect. MAJOR Multiplayer clients will no longer crash when despawning droplets containing items. GAME Optimized building collapsing so the game will no longer lock up when collapsing huge structures. The game will no longer crash when collapsing very long structures. Buildings can no longer be placed in invalid locations during their grid-snap interpolation. Gnats will now need a little more delta-V than a Bounce Web can provide if they want to go to space. Fixed a problem where insects would not become appropriately hungry and sleepy after the players slept. ITEMS/EQUIPMENT/RESOURCES Standalone buildings that are attached to walls and floors will collapse as well if the floor or wall they are on collapses. Large Rake Rock now has proper collision. Soda pop can now be dumped from a canteen. Fixed water droplets near sprinkler and oak tree that respawned immediately when you approached. Fixed gas arrows not being one-time use. Rotten Bee Armor can no longer be repaired for free. Workbench light will no longer be disabled after loading a save. UI Fixed wall crenellations appearing inconsistently on clients and the host. Fixed wall crenellations appearing incorrectly after loading a saved game. Fixed fingers moving on weapon hand during one handed movement animations. Restructured 3rd person body aiming for unarmed punching. Fixed SCA.B Bugged scheme not appearing in list correctly. The resting UI updates properly upon bedtime. SCA.B won't flash thirst and hunger danger if levels are good. Defrag button in Inventory can now be navigated using the Gamepad. Less explosive results when using the Drop Stack action. Fixed Clover Hood and Poncho description being the same as the Leggings. Unfinished buildings no longer block the third person camera. Swapping armor after having collected Raw Science no longer displays the material of the previously equipped armor. Water mask for global volumetric fog no longer leaves fogless voids in the world after having emerged from a large body of water. Puddle drinking animation and camera improved to address clipping issues. Bug Fixes - Windows 10 Store Version Fixed issues with 4k fullscreen resolution failing to work properly. Fixed issues with Alt-Tab crashing the game. Bug Fixes - Xbox One Version Reduced screen edge artifacts / flashing. Ominent Practical Technologies [REDACTED] Thank you all for the continued reports, suggestion and feedback sharing, and support while we continue to develop Grounded. They are all appreciated as we read everything that comes in to help enhance your time in the backyard. If you continue to encounter any of these issues after updating the game or stumble across a new issue, please first check our Known Issues List to see if your issue is known. If your issue is not listed, then either email us directly at support@obsidian.net or fill out the Contact form located on our Support Site and include the following information: Platform. (Xbox Console, PC Game Pass, PC Steam). Multiplayer or Single Player Game. (If multiplayer, can you let us know how many players in total in the game, and their platforms if you know this) Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thank you again, and have fun out in the backyard!
  5. Hello Tom! I know there are some issues with things not respawning due to the freezing time issue, so I'm not sure if that is the case in your game. There is also the issue of tier 2 weeds not respawning properly. Clay, Dandelions, Grass, and Quartzite should all respawn after 72 hours pass and then sleeping at a lean-to, but the Quartzite at the mite cave will not respawn. Sorry for a lack of presence on the forums as we are very short handed and are trying to get more help here soon. If you have any issues to report or feedback to provide, please let us know at support@obsidian.net as we will likely get to that sooner. Thanks for the awesome question Tom!
  6. Thank you for playing Grounded! Grounded is currently in Game Preview/Early Access, and as such, unfortunately has a few… bugs, pardon the pun. The team is working hard to update the game often and below are some workarounds that may be helpful. If you find an issue that isn’t listed here, please feel free to Contact Us and include as much information as possible. MAJOR  Known Issue: There is a known issue with Radeon R series graphics cards and Game Pass PC crashing related to a Direct X 12 error. Workaround: Unfortunately we do not have a resolution for this but we are looking into it and hope to have something soon. In the meantime, you should check to make sure your drivers are all up to date. Known Issue: Grounded crashes when loading into the game Workaround: We are currently looking into this issue and are currently working on it to get everyone into the game playing. Known Issue: PC players will sometimes crash or freeze while logging into the game. Workaround: Some players have reported that giving the game permissions in their anti-virus has allowed them to bypass this issue. We are continuing to investigate into this to find a resolution. Known Issue: Attempting to recycle certain items in the game will cause the game to crash, such as grass plank pallets, weed stem pallets, and dew collectors are some of the reported items.  Workaround: It has been reported that destroying these items with a weapon will allow you to get rid of them without crashing. This issue is still being investigated. Known Issue: Xbox One players are reporting controller delays while playing the game. Workaround: No known workaround at this time, however some players have reported that this could be caused by having more than one controller active while playing. This issue is still being investigated. Known Issue: Some players on PC are reporting latency issues and high ping while playing multiplayer. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: The feedback system is sometimes causing games to freeze or crash. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Players on Steam are unable to see their friends when joining an online game and, are receiving a hosting error message when attempting to join or host a multiplayer game. Workaround: We have found an issue where some player's system clocks were not lining up with the server clock (in the minutes section), which prevented players from joining online games. You should now see a message appear if this is affecting you, letting you know that you may need to adjust your system clock so that your minutes match that of the host. Known Issue: Players are experiencing issues joining/hosting multiplayer games. Workaround: One workaround that has been found for players playing on PC is to follow the steps listed here: https://support.xbox.com/help/hardware-network/connect-network/troubleshoot-party-chat Otherwise, we are still working on finding a resolution for this issue. Known Issue: Some players are finding their saves being set to Day 0 and everything in their game is reset to seem like a New Game. Workaround: There have been some players who mentioned a workaround where they find a save that works and then deleted other saves until they maintained a save list of around 10. This issue is still being investigated. Known Issue: Some players are reporting crashes when they Alt+Tab or change focus from the game. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Large amounts of ants causing performance issues or the game to crash. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Some guest players are finding their progress has been reset when rejoining a multiplayer host game. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Some players are experiencing an issue where they are attempting to save the game while being in combat, jumping, or other activities where they aren't able to manually save, the game will fail to save the game and delete the previous save. Workaround: No known workaround at this time. This issue is still being investigated. GENERAL Known Issue: Sometimes respawning at your lean-to will cause you to spawn under the world. Workaround: Some players have reported that relogging helps them. This issue is still being investigated. Known Issue: Reports have been made where players are having difficulties placing blueprints when building their bases.  Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Controls stop working when going into various menus. Workaround: Some players have mentioned that if another controller is connected, it may be taking over some controls and that turning off the controller may fix the issue. Known Issue: Game settings not saving when reentering the game. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Some Xbox players report that having more than one controller turned on will sometimes cause them to no longer be able to properly interact with menus. Workaround: You can turn off one of the controllers and then restart your game in order to resolve this. This issue is still being investigated. Known Issue: When making smoothies, instead of using a single item in a stack, the smoothie station will use the entire stack.  Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Construction desync. Sometimes when a player, not the host, in a multiplayer game places a blueprint, it will show that it has been placed differently for the host and the player.  Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Some players have reported that they sometimes fall through the world when joining a friend’s game. Workaround: Sometimes this appears to be a desync issue, and the other players in the game can still see this player who is falling. When this happens, you can sometimes fix this by jumping around or having your friends kill your character if they can see you. This issue is still being investigated. Known Issue: Sometimes aphids or water droplets will remain in the air after a grass blade is chopped down. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Some players have reported that they are unable to complete Daily BURG.L Alchemy quests if the required item has previously been analyzed. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: There is a furniture desync currently happening in the game. This can cause storage containers and other building objects to move around the house, change floors in a base, move outside or inside on their own, or even clump together in a single location. Workaround: No known workaround at this time. This issue is still being investigated. WILDLIFE Known Issue: Insects that fall into the water do not drown.  Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Grubs appear to spawn on any surface, such as dried leaves near the Oak Tree.  Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Water Fleas have been leaving the Flooded Area and float above the water. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: There are some eggs in the game that cannot be picked up by the player. Workaround: Some eggs you will encounter are in the game as props and are not interactable. The team is looking to see how they can change this to avoid confusion. Known Issue: Some spiders have been known to fit inside small areas that they should not be able to enter due to their size. Workaround: No known workaround at this time. This issue is still being investigated. ITEMS/EQUIPMENT/RESOURCES Known Issue: Sometimes when shooting an arrow, the game will leave a duplicated arrow in front of the player. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Items can sometimes disappear after putting them on the Armor Dummy or Weapon Rack.  Workaround: Some players have mentioned that the items are invisible and that breaking the Armor Dummy or Weapon Rack drops the equipment. Known Issue: Some players are reporting that the repair tool is not functioning. Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Some players report that they are not able to properly place a sap collector.  Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Players report that in multiplayer games, sometimes only the host can see berries.  Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Some players report that items will not stay in their storage containers.  Workaround: No known workaround at this time. This issue is still being investigated. Known Issue: Players have reports that sometimes after chopping down a dandelion, they will be able to kick the stems and dandelion tufts up into the air.  Workaround: No known workaround at this time. This issue is still being investigated. UI Known Issue: Players report that their save files show a different difficulty setting than what they actually selected and were playing in. Workaround: This is a visual bug and starting up your save should put you in the correct difficulty you selected at the start. This issue is still being investigated. Known Issue: Storage containers will sometimes show an open slot available, but players are not able to put items in the slot to fill it. Workaround: There is an issue where storage containers are full but are not showing all of the items in the container. Removing everything from the container, or destroying the container, will allow the player to retrieve all of the items. Known Issue: Some players have reported that the haze UI effect remains visible even after leaving the area. Workaround: Exiting and reentering the game usually resolves this issue. However, this issue is still being investigated by the team. Known Issue: Some Xbox One and Xbox One S players report that they are experiencing a light shimmer on the sides of their screen. Workaround: No known workaround at this time. This issue is still being investigated. AUDIO Known Issue: Voice controls in the game do not turn off.  Workaround: Some players report that turning the option to "Always On" and then back to "Never" will fix this. This issue is still being investigated. Known Issue: Game audio distorts for some players, adding static to the game or distorting the character voices. Workaround: Relogging into the game may help fix this. This issue is still being investigated. Known Issue: Some players are able to hear sounds from their friends' game while their friends are far away. Example: hearing ladybug noises while you don't see any but your friends are near one.  Workaround: No known workaround at this time. This issue is still being investigated. COMMON QUESTIONS Known Issue: There are no language options other than English.  Workaround: Unfortunately, we do not yet have translations for the Game Preview / Early Access version of Grounded.  We will be getting translation in during the remaining development of the game. Known Issue: Will Grounded feature mouse and keyboard support on the Xbox One? Workaround: Currently Grounded does not support mouse and keyboard on the Xbox One. The team is currently looking into this, but we do not have a timeline of when we will be able to include it. We appreciate all of these reports, and we will keep you up to date on the progress. Also, at any time please feel free to reach out to us directly at support@obsidian.net.
  7. Hey Kristen, Sorry for any confusion with the release time. We traditionally release games at 10:00AM PT which would be 13:00PM ET for you. At this point it should be live in about 15 minutes Sorry again for any trouble the timing may have caused and I hope you enjoy your time in the backyard!
  8. Hey everyone, Unfortunately for Deadfire, Nvidia and Versus Evil were unable to come to an agreement that would allow for Deadfire or any other Versus Evil titles to be on the GeForce Now platform. I reached out to Versus Evil and they said that for the moment, they don't have plans for games on GeForce Now, but it's possible that it could happen in the future if they can come to an agreement. I hope this helps clarify the future of Deadfire on GeForce Now and I'll be keeping my fingers crossed that this can happen.
  9. Hello again everyone, We are still looking into this issue but are having a bit of trouble getting a reproduction case so that the programmers can see what is causing the issue. From what I've seen in other threads online, some players have been able to bypass this by tapping the assigned input commands quickly. It's not a fix, but I'm hoping it'll help some of you so you can continue your adventure while we try to sort this out. If anyone is also able to get a video of what is happening here, that would be amazing as well. Thanks again for letting us know about this issue and for helping us get to the bottom of it!
  10. Hey everyone, The team is still looking into this issue, but are unable to reproduce the issue on their PlayStations. If any of you are able to obtain one of your affected save files and send them to us at support@obsidian.net, that would be extremely helpful. If needed, instructions on how to transfer the save data to a USB device so it can be put onto a computer can be found here. We would need two files that would look like these (but possibly different numbers: "TheOuterWorlds0006" and "TheOuterWorlds0006.bin" Thank you all for your help and patience with this issue.
  11. Hey Everyone, Sorry for this issue with the leveling system. What platform are you all using to play The Outer Worlds? From what I've been able to see so far it seems like it's mostly an Xbox One issue but I want to be sure to help us narrow this down. Unfortunately the delay on this has been that we have yet to get a reproduction in-house to be able to see what is happening to the game in the background so we can fix it, but we are still looking into this. Thank you, and sorry for the inconvenience this has been causing.
  12. Hello Querido, I'm sorry for the trouble the controls have been giving you during your playthrough. I'm not sure if the team was planning on changing any of the options to rebind keys more than can already be done, as last I heard the ones they prevent from changing would likely break the game. Regardless, I can at least bring this up by putting a report for this in our system for the team to review. I hope you've been able to play The Outer Worlds in the meantime and hope that you've enjoyed it so far. Thank you for reaching out to us about this and sorry for the inconvenience the control scheme has been causing.
  13. Hey everyone, Sorry for the delay, but I was curious if the last patch ended up fixing the crashing issues. Though the main focus was to fix the end of the game crash, it should have resolved much of the mid game crashes as well. Thank you, and sorry for the inconvenience all the crashes caused.
  14. Hey everyone, Sorry about this PS4 save issue. The team is looking into this and are trying to pinpoint the cause so they can know what exactly needs to be fixed so you don't have to keep going back to older saves. Would you folks be able to tell me if you installed The Outer Worlds using a CD or if you digitally downloaded the game? Thank you, and sorry for the mega inconvenience this is causing.
  15. Hello VooJoo, It seems like there may be other folks having this issue as well. The dev team has been made aware of this issue and will be looking into it. If you discover anything else about this, please continue to post about it here so that the devs will see it during their investigation. Thank you, and sorry for the inconvenience this is causing your playthrough.
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