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Everything posted by SChin
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2.0 Untargetable Enemies
SChin replied to Sikosh's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hello Sikosh, I'm sorry to hear you're progress is being hindered by untargetable enemies. I would first do the usual checks of Verifying the Integrity of the files or uninstalling/reinstalling the game to make sure everything is fresh. In the meantime, can you send me a save just before this occurs and one just after it occurs? I would love to have the team investigate this issue for you so we can get a fix in as soon as possible. You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your Steam forum username so that we may identify you easily. Sorry for the inconvenience this bug has caused. -
Hello Pstone, I'm sorry the skill checks hindered your experience with the Beast of Winter DLC. I have put in a request for the Narrative and Area Design teams to review this for the potential that it can be changed and implemented in the DLC in an upcoming patch. If you run into any other issues during your adventures, please don't hesitate to reach out to us. I apologize that this left you dissatisfied.
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Game crashes on startup
SChin replied to ohsweetconcord's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hello Ohsweetconcord, I'm sorry to hear you've been crashing on start up. I do have a couple of requests that can help the situation. The first is to try an uninstall and reinstall of the game. I know its kind of cliche, but other users who have run into this issue have gotten the game to work by doing this. The second thing, if the first doesn't work, is to send us your crash logs after the game crashes. You can find instructions on where to get these here. You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your Steam forum username so that we may identify you easily. Sorry for the inconvenience this crash is causing. -
Hey everyone! Thanks for bringing this to our attention! This is indeed a long lasting bug. Fortunately one of our Systems Designers just put in a fix for it yesterday! QA will verify the fix and it should be implemented into one of the upcoming patches soon. Keep an eye on the patch notes to see when the fix goes in! Thanks again!
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Hey everyone! Thanks for reporting this issue! We have a bug for this in the system and have one of our programmers looking at a fix for it. I have added the extra information you have provided to the bug so that the fix will be more thorough. If you discover anything else about this, please feel free to reach out to us! Thanks again!
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Hey Vitalis! I'm glad you mentioned that this may have happened in Neketaka as that makes sense since the guards there provide everyone around them Zealous Focus. Would you be able to provide us with a save file where this is occurring? You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your Steam forum username so that we may identify you easily. Thanks for the help Vitalis!
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Hey Adampark! Thank you for bringing the weapon issue to our attention. Fortunately we have the bug in our system, so we have folks investigating the issue already. We could, however, use a save file where this is occurring. Would it be possible to provide us with one of those saves? You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your Steam forum username so that we may identify you easily. Sorry for the inconvenience this has caused.
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Hey everyone, Sorry about this issue with the Beast of Winter quest chain carrying over to other characters. I've taken the information provided in both forum threads and given it to the QA and Programming teams so we can get a fix in for this as soon as possible. Also, thanks for working so well together and finding workarounds while we work on a fix. If you discover anything else pertaining to this issue, please let us know! I apologize for the inconvenience this has caused.
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Hey M4xw0lf! Thank you for letting us know about these issues! I'm glad that you were at least able to continue unhindered after they occurred as well! I'll get these issues to the Area Design team to investigate and see what kind of fix they can get for this so others won't run into the same issue. If you run into any other issues, please let us know! Thanks again!
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Hey Semmemon! Jlee apologizes that he forgot to mention how to provide the save file. You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your Steam forum username so that we may identify you easily. Thanks again!
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Hey Loub! QA was investigating this issue and were not able to reproduce the bug that you show in the screenshot. We are wondering if your game is just missing the necessary files needed to display the proper icon. Could you please Verify Integrity of Game Files and see if that fixes the issue? You can find instructions on how to do this here. Thanks!
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Sorry for the delay rsnix! Due to the nature of the amount of bugs you're reporting it took a bit longer to research and add them to our system. Thank you so much for putting this together for us and for supplying us with the saves needed to reproduce and see these bugs! Keep an eye on the forum patch notes to see when these fixes are implemented in the upcoming patches. If you run into any other issues, by all means, please continue to let us know! Sorry for the inconveniences these may have caused and thanks again for reporting them!
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Hey everyone! Sorry about the Zombie Maia issue that has presented during the Neriscyrlas fight. The developers all saw this during a stream and are working on a fix for this as we speak. We hope to have a fix out for this in one of the upcoming patches. Maia is my favorite companion as well, so I want her to be perfect (although invincible Maia is kinda cool).
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"Her last request" quest bug
SChin replied to Chessbrain's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hey Chessbrain! Thank you for bringing this to our attention and for supplying a save. I have sent this issue to one of our area designers to investigate and get a fix in for a future patch. If you have any other details for this issue or have any other questions, comments, or concerns in the future, please don't hesitate to reach out to us! Sorry for the inconvenience these dialogue options may have caused. -
Hey guys! This is unfortunately a long lasting bug that has another post you can find here. Fortunately we just made some progress with this and are hoping to have a fix in one of our upcoming patches. Keep an eye out for patch notes to see when this fix is implemented into the game. Sorry for the inconvenience this bug has caused and thank you for your patience, as I realize this has been a rather long standing issue we had been struggling to fix.
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Hey Bronsteijn! I'm sorry that the Lighted Path quest isn't triggering for you. Thank you for the save file as well. I'll get this off to our QA team and Area Designers to investigate and try to get a fix in as quickly as possible for a future patch. Please let us know if you find any more details about this issue or if you have any other questions, comments, or concerns in the future. Sorry for the inconvenience this has caused.