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SChin

Developers
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Everything posted by SChin

  1. Hey Adampark! Thank you for bringing the weapon issue to our attention. Fortunately we have the bug in our system, so we have folks investigating the issue already. We could, however, use a save file where this is occurring. Would it be possible to provide us with one of those saves? You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your Steam forum username so that we may identify you easily. Sorry for the inconvenience this has caused.
  2. Hello Wei! Thank you for bringing this to our attention! I have taken the information you provided and sent it to our Systems team to investigate. If you discover anything else about this, please reach out to us! Thanks again for the help!
  3. Hey everyone, Sorry about this issue with the Beast of Winter quest chain carrying over to other characters. I've taken the information provided in both forum threads and given it to the QA and Programming teams so we can get a fix in for this as soon as possible. Also, thanks for working so well together and finding workarounds while we work on a fix. If you discover anything else pertaining to this issue, please let us know! I apologize for the inconvenience this has caused.
  4. Hey M4xw0lf! Thank you for letting us know about these issues! I'm glad that you were at least able to continue unhindered after they occurred as well! I'll get these issues to the Area Design team to investigate and see what kind of fix they can get for this so others won't run into the same issue. If you run into any other issues, please let us know! Thanks again!
  5. Hey Semmemon! Jlee apologizes that he forgot to mention how to provide the save file. You can either provide a link to your files via Dropbox or you may attach them to an email for us at support@obsidian.net. If you do email us, please link this post and mention your Steam forum username so that we may identify you easily. Thanks again!
  6. Hey Skie! I was wondering if the paperdoll was working properly for you after making the graphical changes you mentioned. Just trying to make sure we get things working for you
  7. Hey Loub! QA was investigating this issue and were not able to reproduce the bug that you show in the screenshot. We are wondering if your game is just missing the necessary files needed to display the proper icon. Could you please Verify Integrity of Game Files and see if that fixes the issue? You can find instructions on how to do this here. Thanks!
  8. Hey Hassat Hunter! JLee is back on the QA team and is investigating this issue personally as a result. He was hoping to get a save that you might have that is before the Fleet Battle outside of Ukaizo. He said the one that was provided was just before talking to Eothas on Ukaizo. Thanks in advance
  9. Hey Phenomenum! Thanks for bringing this to our attention. We will have QA investigate this issue and report their findings to our VFX and Environment Art teams for a fix. If you run into any other issues, please feel free to reach out to us! Thank you for the help!
  10. Sorry for the delay rsnix! Due to the nature of the amount of bugs you're reporting it took a bit longer to research and add them to our system. Thank you so much for putting this together for us and for supplying us with the saves needed to reproduce and see these bugs! Keep an eye on the forum patch notes to see when these fixes are implemented in the upcoming patches. If you run into any other issues, by all means, please continue to let us know! Sorry for the inconveniences these may have caused and thanks again for reporting them!
  11. Hey everyone! Sorry about the Zombie Maia issue that has presented during the Neriscyrlas fight. The developers all saw this during a stream and are working on a fix for this as we speak. We hope to have a fix out for this in one of the upcoming patches. Maia is my favorite companion as well, so I want her to be perfect (although invincible Maia is kinda cool).
  12. Hey Chessbrain! Thank you for bringing this to our attention and for supplying a save. I have sent this issue to one of our area designers to investigate and get a fix in for a future patch. If you have any other details for this issue or have any other questions, comments, or concerns in the future, please don't hesitate to reach out to us! Sorry for the inconvenience these dialogue options may have caused.
  13. Hey guys! This is unfortunately a long lasting bug that has another post you can find here. Fortunately we just made some progress with this and are hoping to have a fix in one of our upcoming patches. Keep an eye out for patch notes to see when this fix is implemented into the game. Sorry for the inconvenience this bug has caused and thank you for your patience, as I realize this has been a rather long standing issue we had been struggling to fix.
  14. Hey Bronsteijn! I'm sorry that the Lighted Path quest isn't triggering for you. Thank you for the save file as well. I'll get this off to our QA team and Area Designers to investigate and try to get a fix in as quickly as possible for a future patch. Please let us know if you find any more details about this issue or if you have any other questions, comments, or concerns in the future. Sorry for the inconvenience this has caused.
  15. Hey fju4! I'm sorry to hear you ran into troubles with the Family Pride quest chain. Thank you so much for reporting this issue to us. I have sent the information to one of our area designers to investigate and get a fix in for a future patch. If you run into any other issues, please don't hesitate to reach out to us! Sorry for the inconvenience this may have caused your playthrough.
  16. Hey Chaoticlusts! Sorry to hear you're running into troubles with the Sorcerer and a Gentleman quest chain. As far as I've seen from our bug reports, the fix should have put in a "Talk to Serafen" option for Serafen under three possible conditions. 1. You let Remero go 2. Give Remero's head to Malnaj 3. Give Remero's head to the Principi Once one of those conditionals are met, Serafen should trigger his "Talk to Serafen" option at which point you can click that button to trigger the conversation. I hope this helps, but regardless of the outcome, please let me know if it works for you.
  17. Hey everyone! Thank you for bringing this to our attention! Fortunately we already have this in the system and have Programming working on a fix for it. Stay tuned to the patch notes to see when this fix is implemented. Sorry for the inconvenience this has caused while looting.
  18. Hey Wagmainis! I'm sorry to hear that you're getting these graphical issues during your playthrough. We did have another user report this to our email support who found a fix for himself. He too, had a very high performance rig that was doing this. His fix was to tone down the settings, similar to you, but the thing that helped the most was lowering his Multisample Anti-Aliasing(MSAA) down to 1 in his graphic settings. Let me know how/if this works for you!
  19. There should be no need to start again unless you really want to as your saves will work with the 2.0 update.
  20. Hey guys, We've got this bug logged into our system, but could use some crash logs to help the programmers see what's going on during your playthroughs. You can find instructions for gathering bug information here. Once you have that, you can e-mail it to bugs@obsidian.net with the same title as this thread. Thanks for the help guys, and sorry for the inconvenience this has caused during your playthrough. SChin
  21. Hey everyone! One of our programmers was wondering if you might be able to provide any save files from before and after this occurred so they he can take a closer look at the issue. If you can e-mail those files to bugs@obsidian.net with a description of the bug so we know what the saves are intended for, that would be amazing Thanks for the help! -SChin
  22. Hello fellow Watchers! It's been a little over a week since we released Pillars of Eternity II: Deadfire and we have received tons of amazing feedback and bug reports. Thanks to all of your support we have been able to find many bugs hidden around the Deadfire and get to fixing them. Below is the list of fixes coming in for the now released 1.0.2 patch. Major Fixes [Mac/OSX] Resolved issue with loading into a black screen on Macs with Intel Integrated Graphics Cards. Mouse clicks now properly resister for users using the Korean IME in windows. Player Dispositions should change less drastically for small decisions. Level Scaling now enables correctly when toggled on. Players can now set or save cloned AI behaviors for all classes, and quick saves will not be lost when doing so. Fixed multiple Pillars I imports that were importing the incorrect state. Fixed a permissions issue that was blocking some players from loading saves. Fixed a combat related memory leak (should improve some FPS on long play sessions). Potential Spoilers: Companions/Crew Eder's end game state from Pillars I has been fixed. Potential Spoilers: Audio Various VO fixes to the Vox Machina voice sets.Miscellaneous Custom AI settings should now save changes when adding new conditionals or abilities. Gold, Greed, and Guts achievement now unlocks when loading a save that has completed the quest. Pillars I history creator now removes options from the list once a choice has been made to prevent confusion. Various Credit fixes.
  23. That just got fixed and we pushed the update to the Patch Beta build. It was more prevalent to international languages, but programmers applied a global fix. Closing the game should trigger an update to that build and you should be fixed. If a the problem still occurs, please let me know. -Samuel Chin
  24. Unfortunately the Mac issue was a bit more complicated, but we have discovered the issue and expect it to be fixed soon. It will come onto the Patch Beta build first, so keep an eye out for the fix here. Sorry for the delay and the inconvenience, I know it is super frustrating -Samuel Chin
  25. Hello fellow Watchers! As you may know, we put out a new Patch Beta branch that has our latest fixes for anyone who wants to take advantage of those fixes sooner rather than later. Your save files will work for this branch, so there is no need to start a new game unless you desire to do so. Please feel free to continue to post any bugs you may notice that have not already been reported. Your help finding bugs and giving us feedback has been tremendously helpful and has helped make Pillars of Eternity II: Deadfire to be an amazing game! These are the update notes for Beta Build 71. Major Fixes Fixed mouse functionality issue for users who had their Windows language setting on something other than English. Crew members on Story difficulty can now be killed if they mutiny. Watchers who are hostile to the pirates of Fort Deadlight will find the door to the Court open to prevent the NPCs keeping them in combat without being able to be engaged. Watchers are now able to subdue Scyorielaphas even if all the wards are destroyed. Change to the Pillars 1 history creator now removes options from the list once a choice has been made to prevent confusion. Companions/Crew Eder's end game state from Pillars 1 has been fixed. Watchers who took the baby orlan in Pillars 1 will now see her in Vilario's Rest. Audio Various VO fixes to the Vox Machina voice sets. Miscellaneous Gold, Greed, and Guts achievement should now unlock. (You need only load a save that completed the requirements) Various Credit fixes. These are the update notes for Beta Build 73. Major Fixes Watchers were unable to set or save cloned AI behaviors properly for some classes. This put the game into a bad state that would delete quick saves upon area transition. Audio Various VO fixes to Xoti and Vox Machina voice sets. Miscellaneous Various Credit fixes. These are the update notes for Beta Build 78 - Mac Only. Major Fixes Potential Shader fixes that were causing black screens on Mac's with Intel integrated graphics cards.Please let us know if this issue is still occurring on your machine (and what graphics card you have) or if you spot this happening in a particular scene. We have fixed (globally) all instances issue of this we could find, but we are sending this fix to the beta branch before exhaustively testing every scene in the game. These are the update notes for Beta Build 82 Major Fixes Fixed a permissions issue that was blocking some players from loading saves. Fixed a combat related memory leak (should improve some FPS on long play sessions) These are the update notes for Beta Build 86 Major Fixes Fixed a bug preventing level scaling from activating correctly. Resolved a Pillars I Import issue that was assigning incorrect values to decisions.This should resolve the issue with Eder mentioning being part of the Night Market instead of the Mayor. This will not update which item he has for existing saves however. These are the update notes for Beta Build 89 Major Fixes Player Dispositions should change less drastically for small decisions. Miscellaneous Custom AI settings should now save changes when adding new conditionals or abilities.

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