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Hey folks! Sorry for the state the forums have been in lately. From what we have seen, there has been a rather large increase in new members and even bigger increase in non-membered guests visiting the forums as of late, especially after Grounded went to PlayStation and Nintendo. We think the added traffic has been slowing things down a bit, so on Monday night (4/22), we bumped up our database service to try to help with performance. At the moment, I'm not noticing any slowdowns, but if you happen to run into any significant issues or slowdowns, please do let us know so we can look into it further and potentially increase the database service even more.

Hey Bart, It should look like how you see it now. I think you got lucky and missed the in between when it looked like what you see below.

Hey Sarex, Thanks for the heads up. We had a certificate for the MS Login expire and renewed the certificate on Tuesday. I also heard Fionavar was running into the same issue as you whereas I haven't seemed to run into this yet. I'll have our web programmer take a look tonight to see if he can see what might be causing the issue. If you have any updated in the coming days, please let us know so we can be better informed on the issue. Thanks as always and sorry for the trouble with the login system.

Hey Boeroer, How long is your session lasting? Your forum session cookie isn't supposed to expire for 5 days from your last visit to the forums. Any visit before then should refresh the cookie so you don't have to constantly log in every visit. You had mentioned on the 24th that you had to log in more frequently. Is it even more frequent than then, or about the same as then? Thanks for the info and sorry the forums have been goofin on you.

Hey everyone! Sorry for the trouble with the forums today. We ran an update that had some issues and it took awhile to fix. If you notice any additional problems, please let us know so we can take a look and get things back on track for you. Thanks and sorry once again

Hey yall, Seems like another new thing with no new changes having been added. Sadly for my account, it auto expires after a certain amount of hours for security purposes, so it's hard for me to measure. How fast are you finding it to log you out? I'll have our backend programmer take a look while we get ready to push another minor update. Thanks for the heads up!

Hey @Notserpent! I'm sorry you are running into trouble trying to submit an application for the internship program. If you would like, feel free to send us the following information (at least the things marked by an asterisk) by emailing us at support@obsidian.net and the Recruiting Team can manually get you added. *First Name: *Last Name: *Email Address: *Phone #: Address: *Are you Willing to Relocate?: Linkedin Profile URL: Website, blog, or portfolio link: Other than the above if you can attach your resume and any other documents you might have, that would be a big help. Thanks again for letting us know of your interest in joining us for the internship and I hope to hear from you soon!

Hey yall, While Stijn and I played around with some updates as well as adding an additional server, we aren't quite sure those actually were what gave the forums their legs again. From what we could tell, it seemed to be from an external source, so we are keeping an eye on it in the mean time. Thanks again for all your reports and your patience with the slog last week

Hey @LadyCrimson and @Gorth! Thanks for the heads up. Testing myself, I'm noticing the same thing, which is weird as we haven't made any changes in awhile. I've reported it to the web team to take a look and see what the heck is goin on. Hopefully we can get it sorted and back up to speed soon. Thanks again for letting us know and sorry for the trouble

Hey @Shai Hulud, I'm sorry if we missed your submission I looked up your registered email and based upon that looked it up in our support system. It seems you've been sending us emails but when our folks tried to reply back, we would get this auto-response back from the email system: Whether or not your email is actually full or not, I'm not sure, but for some reason our system seems to think it is and won't send our replies out to you. Regarding The Ultimate, if you want to try emailing my work email, I can send you a DM and contact you that way so we can go through your submission. If that works for you, please let me know. Sorry about the trouble this has all been. P.S. Thanks for the ping @Boeroer

Hey Spider, that's great to hear things are working for you again! Don't be afraid to reach out if anything else starts breaking on you in here

Hey @Spider, our web developer took a look at this and said he was able to properly see the videos when he had the cookies accepted. Apparently the links also worked for him as well. He was wondering if you might try deleting your current cookies for the forums and see if it pops up the initial cookie banner for you to reselect the cookies and see if that works for you. Please keep us posted on how that works for you Thanks!

Hey @Spider, Thanks for letting us know about this cookie issue and sorry for the trouble it's causing. I have a meeting with our web developer tonight, so I'll be reaching out to him about this to see what the issue might be and to see why the links are broken. If you notice any changes, please let us know, otherwise, I'll update you here when we have a fix in. Thanks again!

Should be much more visible now

@majestic and @ShadySands thanks for the heads up. Looking into this

Ha, you know I will!

Hey @Boeroer, Sorry to hear about the phone breaking down I went ahead and deactivated the 2FA on your account, so you should be good to set it back up again from a new device when you're ready. If you run into any other trouble with it, just ping me and I'll see what I can do. Hope this helps!

While I have no thoughts or opinions to voice here on any of the topics mentioned on this page, I will say, I very much enjoy popping in here every few weeks to read the information and opinions posted in this thread. Thanks everyone

Hey yall! @BartimaeusI let the powers that be know of the scenario you posted about, so if it isn't already fixed since he was working on the issues, we'll get that fixed up soon @LadyCrimsonif you run into an issue with the request blocked message, can you message here as soon as it happens so we have a time stamp. We should be able to look into it and get that fixed. Unfortunately we had to update our firewall during the holidays due to outside sources and we are trying to white list a bunch of scenarios that we didn't think of that you guys are running into, so thanks for reporting all of these!

Hey @Noqn, Sorry you're running into this blocker issue. I reached out to our team about the issue and they think you should be fixed now. Would you mind trying your post again? If it doesn't work, would you mind taking a screenshot of what you are trying to post? It seems certain things being input have been causing some issues, so we are making sure to allow for that once we know what is triggering the blocker for people. Thanks a ton and sorry again for the trouble with the postings.

Hey everyone! The latest version of the forums went live this morning around 8:15AM PT. Please let us know if you continue to have any issues now that we have rolled out all our fixes and we will look into what we can do to fix things for you Thanks again for your tremendous patience and assistance with these issues that arose over the holiday break

Hey ya'll! A bunch of issues including Firefox not working and special characters causing posts to get error messages should be fixed as of yesterday. We have 1 more fix incoming after some testing today that should also help with the cookies causing posts to get eaten. I'm hoping we can get that out tomorrow and have everything resolved by that point. Please keep me appraised if you continue to run into any issues so we can get them fixed up for you Thanks as always!

Thanks @majestic! The Request Blocked issue was apparently a WAF issue on our end that @Fionavar and likely others were running into as well. This issue should be fixed as of last night, but if you continue to run into it, please let me know As for the forums eating a post on Submit, that one we are looking into now. I'll let you know once we get a fix in for this one! Thanks again for the detailed info on these!

So to tally the active issues right now, let me know if I'm missing anything or misunderstanding something. Disappearing text issue. Now only happens when using "quotations", italics, or (parenthesis). Is this correct? People are being asked to reauthenticate frequently. I presume this was caused by us updating cookie settings, resetting folks cookies and triggering new authentication. Folks are fine now, correct? Am I missing anything else? Thanks everyone!

Hey Bugarup, Would you mind trying to delete your browser cookies for the forums and then logging back in to see if everything works for you afterwards? Thanks!