Everything posted by SChin
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Forum Comments and Issues Repository
Haha not yet, but very soon!
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Forum Comments and Issues Repository
Yikes! Sorry for the absence everyone! Sorry for the issues you've been having. Our web programmer was working to get the login time fixed and has officially submitted and integrated the fix. Anyone frequenting the forums or any of the other Obsidian sites shouldn't have to log in again so long as they return within 5 days of the last page they've visited. Anyone coming back after a 5 day hiatus will have to log back in, but that should be way better than the 24 hour window that wasn't updating prior. In regards to BBCode, unfortunately I don't believe Invision supports this feature anymore and are taking a WYSIWYG approach going forward. As a person who admittedly doesn't know much about BBCode, it seems that it is considered a bit of an older technology that more and more places are supporting less. I grabbed a forum thread from their site as I was looking into why this isn't an option for us anymore. If interested you can find that here. Lastly, edits. It looks like the timer on that is set to 7 days which would likely be enough time for most posts, but you make a solid case for polls and lists. The mods have been giving special editing capability to those that request it and have proven to be trustworthy of the capability (not trolls). Because I have interacted with Boeroer and AndreaColumbo a lot in the past, they have been granted this ability. Should someone be looking to make a list or a poll and need this ability in the future, feel free to reach out to me or a moderator about this and they will look into it for you. I think that covers the major points of concern. Sorry again for my absence. If you notice myself or any mods not responding promptly, please feel free to DM me as the notifications for those don't get drowned out by the flood of notifications I get from forum thread posts. Should these issues or any others remain, definitely let me know and I'll have it looked into as soon as possible Thanks again for keeping us appraised of these issues and for your patience!
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Pre-order
Hey everyone, Are we talking about the Private Division link in the Release Date and Pre-order post or the one on the website? Just curious because they're still working for me. They should direct folks to the link below. https://store.privatedivision.com/the-outer-worlds/order Thanks for the heads up!
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E3 Trailer Observations
The feeling you get when Ethics knows more easter eggs than you do.
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The Outer Worlds Release Date and Pre-orders Announced!
Hello future Spacers, We hope you've heard the exciting news about the release date for The Outer Worlds coming to Xbox Game Pass, Xbox One, Playstation 4, and PC on October 25th, 2019. Not only that, but pre-orders are now available from the Private Division store! The Outer Worlds website has also been updated to showcase some of the cool companions, weapons, features, and areas. So, stop on by the site and check out all the cool new goodness, brought to you by the Halcyon Holdings Corporation! Noncompliance by HHC employees may result in docked pay. See you in the future!
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can't leave hall of the unseen - game crash
Hey everyone, Sorry to hear you are getting this issue again. Would you be able to send me a copy of your save files where this is occurring? I want to take a look and see what might be causing this issue and see if I can get you out of there. If needed, you can find instructions on where the saves are located here. If you could send that to me at support@obsidian.net along with a link to this thread as a reference, that would be great. Thank you, and sorry for the inconvenience this is causing your playthroughs.
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Shroud of Darkness vs. both Per and Res resist
SChin replied to Wotcha's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Wotcha, Thank you for bringing this to our attention! Would you happen to have a save file we could have where this is occurring so we have something to compare to? If you could send me a copy to support@obsidian.net along with a link to this thread, that would be great If needed, you can find instructions on where the saves are located here. Thank you Wotcha, and sorry for the inconvenience this is causing.
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Constant crashing
SChin replied to Internet Supervillain's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Supervillain, I'm sorry you are having these crash issues. Would you be able to tell me where you were in game and what you have been doing when the crashes occur? Also, would you happen to have a save file where these crashes have been occurring as well? If needed, you can find instructions on where the saves are located here. If you could send that to me at support@obsidian.net along with a link to this thread that would be great as I will see that much sooner than I will the forum posts. Thank you, and sorry for the trouble this has been causing.
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Kohopa's Fang
Hello Chris, Thank you for reaching out to us! Would you happen to have a save file where this is occurring that you could send to me so I can take a look at this? If you could send me the save along with a link to this thread as a reference, that would be great If needed, you can find instructions on where the saves are located here. Thank you Chris, and sorry for the inconvenience this has been causing your playthrough.
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Lockpicking stopped working
SChin replied to axiomaticon's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Dr. Deathhand, Definitely send that save to me at support@obsidian.net with a link to this thread and I'll take a look into it for you Thank you Dr. Deathhand!
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Unable to load any of my saves
SChin replied to OMGdoughnut's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Doughnut, I'm sorry you are getting this crash issue with your save files. Would you be able to do me a favor and send over the resulting crash files and a few of the save to support@obsidian.net along with a link to this thread as a reference? I'd like to take a look into this and get you back on your adventure If needed, you can find instructions on where to find all the files here. Thank you, and sorry for the inconvenience this is causing.
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Random Crashes
SChin replied to Canuck11's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey there, I'm sorry you are having these crash issues during your playthrough. It doesn't look like the files made it to the forums, likely due to the size restriction. Would you be able to send them and a save file to me at support@obsidian.net so I can take a look and see what might be going on here? Thank you, and sorry for the inconvenience this is causing.
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Lockpicking stopped working
SChin replied to axiomaticon's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Dr. Deathhand, It turned out to have been caused by the global.gamedatabundle file having been edited. Once Axiomaticon restored the file to its original state, they said the issue resolved itself. If you haven't edited anything like that and are still having the issue, feel free to send me a copy of your save file along with a link to this thread to support@obsidian.net and I'll be more than happy to take a look at it. If needed, you can find instructions on where the saves are located here. Thanks, and sorry for the trouble you're going through Dr.
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Game keeps cashing when trying to load World map after ship deck
SChin replied to MzR360's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello MzR360, I'm sorry you are getting this transitional crash on your Ship. Would you be able to send me a copy of the affected save file and the crash files that should have been created from the crash to support@obsidian.net? I'd like to take a look and see about getting you back on track here. If needed, you can find instructions on where the files are located here. Thank you, and sorry for the inconvenience this is causing your playthrough.
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Help me fix this bug or I might turn into prostitution
SChin replied to Zepelo's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Zepelo, I'm sorry you've run into this issue on Port Maje island. I haven't seen this one before either. I would first try to play without the mods to see if it works. Mods can make the strangest unrelated things occur so it's worth a look see. If that doesn't fix it, would you be able to send me a copy of your save file where this is occurring to support@obsidian.net along with a link to this thread as a reference. If needed, you can find instructions on where the saves are located here. Thanks Zepelo, and sorry for the inconvenience this is causing.
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Lockpicking stopped working
SChin replied to axiomaticon's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Axiomaticon, I'm sorry you are having these issues with lockpicking in your playthrough. Would you be able to send me the save file that is having this issue to support@obsidian.net along with a link to this thread as a reference. Once I have that, I'll take a look to see what's going on in your game and see how we might resolve this for you. Thank you, and sorry for the inconvenience this is causing your playthrough.
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Legacy Issues and Solutions
Hey everyone! As it's been a year since the release of Deadfire, we have come to the point of moving on to newer projects and ramped down the Deadfire staff as a result. We will no longer be fixing any issues we deem to be non-game breaking. At the moment, we are only aware of a few potential issues for some users that can prevent player progression and have come up with solutions to these issues. If we find that there are any progression breaking issues going forward that prevent gameplay, we will look into finding workarounds or potentially hot fixing them and adding those to this list. The following are the known issues and their workarounds. Players with general performance issues, freezes, or crashes, we have compiled a list of diagnostic steps that have worked to varying degrees for other users. You can find the list with some instructions listed below. Reduce graphics settings Restart game Delete or move excessive saves Disable Unity Console mod - if applicable Remove Unity Console mod - if applicable Verify Integrity of Game Files - Steam - GOG Reinstall Deadfire Change PhysX settings to GPU instead of Auto Install the Special K mod with recommended settings Update graphics drivers Update operating system Check for faulty RAM - Steps to do this can be found here Roll back graphics drivers Reinstall operating system Mac users who are having graphical issues where large sections of the map are white, it has been found that if you save the game and load the new save file, the map will go back to normal. Players have reported Nungata disappearing from Serpent's Crown and being unable to turn in quests. This is not a bug as she leaves the area during the quest The Final Maneuver and will return to her normal location when that quest is resolved. If you run into an issue different than the ones listed above that prevents you from being able to continue your adventure through the Deadfire, please feel free to let us know in an email and attach any screenshots, output_log.txt files, save files, and crash logs that may assist us in helping to resolve the issue. Should you need information on how to obtain those files, you can find instructions here. Please send these emails to support@obsidian.net and we will do what we can to get you back on track. We at Obsidian want to send our heartfelt thanks to this wonderful community for being so supportive of Pillars of Eternity II: Deadfire! We hope you will continue to enjoy Deadfire for many years to come and hope to see you in the next great Obsidian adventure!
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Legacy Issues and Solutions
SChin replied to SChin's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Unfortunately we were unable to get NVidia to provide us support for this issue. While trying to get that support, we worked with various users who had these graphical issues and collected a list of solutions that worked for them. If you are still having performance issues I highly recommend trying out the solutions listed above as they've helped a lot. I'll edit the post to have the list here instead of using a link to them.
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Legacy Issues and Solutions
Hey everyone! As it's been a year since the release of Deadfire, we have come to the point of moving on to newer projects and ramped down the Deadfire staff as a result. We will no longer be fixing any issues we deem to be non-game breaking. At the moment, we are only aware of a few potential issues for some users that can prevent player progression and have come up with solutions to these issues. If we find that there are any progression breaking issues going forward that prevent gameplay, we will look into finding workarounds or potentially hot fixing them and adding those to this list. The following are the known issues and their workarounds. Players with general performance issues, freezes, or crashes, we have compiled a list of diagnostic steps that have worked to varying degrees for other users. You can find the list with some instructions listed below. Reduce graphics settings Restart game Delete or move excessive saves Disable Unity Console mod - if applicable Remove Unity Console mod - if applicable Verify Integrity of Game Files - Steam - GOG Reinstall Deadfire Change PhysX settings to GPU instead of Auto Install the Special K mod with recommended settings Update graphics drivers Update operating system Check for faulty RAM - Steps to do this can be found here Roll back graphics drivers Reinstall operating system Mac users who are having graphical issues where large sections of the map are white, it has been found that if you save the game and load the new save file, the map will go back to normal. Players have reported Nungata disappearing from Serpent's Crown and being unable to turn in quests. This is not a bug as she leaves the area during the quest The Final Maneuver and will return to her normal location when that quest is resolved. If you run into an issue different than the ones listed above that prevents you from being able to continue your adventure through the Deadfire, please feel free to let us know in an email and attach any screenshots, output_log.txt files, save files, and crash logs that may assist us in helping to resolve the issue. Should you need information on how to obtain those files, you can find instructions here. Please send these emails to support@obsidian.net and we will do what we can to get you back on track. We at Obsidian want to send our heartfelt thanks to this wonderful community for being so supportive of Pillars of Eternity II: Deadfire! We hope you will continue to enjoy Deadfire for many years to come and hope to see you in the next great Obsidian adventure!
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Merging Android with Steam / Humble Bundle
Hello PeterDarby! I believe the support team should be able to take care of that for you Could you relay that message to them by emailing support@obsidian.net along with your Account Name and 4-digit number or PlayFab ID(PFID#) which can be found at the bottom of the OPTIONS>SETTINGS menu? Once they get that information, they should be able to fix up the account or any other Pathfinder related issues you might have. Thank you for supporting Pathfinder Peter!
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New Two-Factor Authentication Feature
Hello again everyone! We wanted to let you all know that we added a new Two-Factor Authentication feature for the Obsidian websites and forums. This is a recommended feature for those of you that want to have a more secure browsing experience when visiting any of the Obsidian sites. All you will need to do is enable this feature in your account settings and connect an authentication app. You can find instructions below to help explain what this process will look like. Go to https://forums.obsidian.net/settings/ and click Password located under Overview. Click Enable to set up the Two-Factor Authentication. Download an authentication app and connect your Obsidian account by scanning the provided QR code. Once you've done that, you should be all set and even more secure! If you run into any issues trying to set up your Two-Factor Authentication, please feel free to email us at support@obsidian.net. We hope you enjoy your browsing experience with this added security!
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Forum Comments and Issues Repository
Hey everyone! If you see this, then welcome to the new and improved Obsidian forums! We hope you all enjoy the new style and features that were added to this update. Should you happen to run into any issues, please let us know on this thread so we can get to fixing them. Thank you for your patience during the downtime and continue being incredible to each other! 💖
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Update to the Obsidian Forums!
Hey everyone! We ended up taking the forums down for part of the day today to begin the upgrading process. As you can see, we brought them back up for now while we finish the upgrade later tomorrow to make the final push and get it all live. We expect the forums to go down again for maintenance tomorrow(April 24th) at around 2AM PST. The forums will be down for a good amount of the day, but we hope to have the upgrade finished by the end of the day for everyone to enjoy. Thank you for your patience and support, and we'll see you on the new and improved forums! Thanks again!
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[4.1.2 MAJOR BUG] Broken core mechanic: Afflictions not supressable/not removable by inspirations
SChin replied to thelee's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone! Just an update to let you know that the QA team was able to pin this down and the issue has gotten a fix for the next patch(coming soon). It is currently undergoing testing to make sure everything is the way it should be and that it doesn't break something else. Thanks again for all the help!
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[4.1.2 MAJOR BUG] Broken core mechanic: Afflictions not supressable/not removable by inspirations
SChin replied to thelee's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone, As an update to my investigation into this, I'm still having trouble reproducing these issues reported about afflictions. I've been testing weaknesses, strengths, suppress affliction, and pounding enemies and friendlies alike with multiple afflictions at once and haven't gotten these to reproduce on the Live build. I'm looking into having someone else in house take a shot at this to see what they come up with, but so far it's hard for me to tell if this is fixed in the next patch without being able to get it reproduced prior. It was mentioned to use Fugue Spores on the Giant Cave Grub, but that is an enemy ability, so I used Tenuous Grasp instead, the Confuse properly upgraded to Charm, and I got the boss on my side Another thing I want to be sure of while we continue to test this is that no one is using mods while testing this. If you have been having this issue and you can turn off any potential mods you may have and try again and let me know, that would be amazing. Thanks everyone!