SChin

Hello Rimda, I'm sorry you ran into a progression break for that quest with the quest items not being where they should. Would you be able to send me a copy of your save file where I can have someone take a look into this and toss the item into your inventory? If needed, you can find instructions on how to obtain the save file here. If you could send the save to me at support@obsidian.net along with a link to this thread as a reference would be great. Thank you Rimda, and sorry for the inconvenience this has caused.

Hello Lost, I'm sorry you are having troubles with crashes and flickering lighting in the scenes. Have you happened to notice if you have been having these issues in other areas since you posted this? if you could send us the crash files and a save game where this is occurring to support@obsidian.net, I would be super appreciative. I'd like to have the team take a look at these files as well as the save to see if we can reproduce the issue and understand what could be causing this better. Thank you and sorry for the inconvenience this is causing.

Hey Phenomenum, Thank you for letting us know about this. I'm curious if other folks are getting this as well. It seems you are getting some rather old news articles instead of the much more updated version. It also looks like the UI is different as it isn't displaying the nodes for the slideshow. I tried changing my language settings to Russian to see if I could reproduce the problem, but I have yet to be able to. I'll have the team take a look and we will keep an eye out for this. A thing you can try to do to fix this would be to delete the file that sets the news. This will cause the game to check for updates on the news, but it can take up to an hour for the update to occur. If you'd like, you can delete the NewsArchive.xml file to trigger this. I'll leave the directory that my files are in as a reference. C:\Users\schin\AppData\LocalLow\Obsidian Entertainment\Pillars of Eternity II Thanks again for the help Phenomenum!

Hello Tedmann, I'm sorry to hear Deadfire is not running as smoothly as it once was for you. Have you noticed any changes since the last time you played before the issue occurred? Has the game or any hardware you might have been updated since? Generally updating graphics drivers and the operating system can help to fix such issues, but sometimes the older drivers happen to run better, in which case users will revert back to those. It is also possible that repairing or reinstalling the game can help restore the performance. Please let me know if any of these diagnostic steps help get you running smoothly again. If they don't help, then I'd recommend reproducing the issue and then sending us the output_log.txt file so we can see if there is anything displayed there that can tell us what is going on. if needed, you can find instructions on how to obtain the output_log.txt file here. If you could send that to me at support@obsidian.net along with a link to this thread as a reference, I can have someone take a look and see if there is anything going on in the background. Thank you Tedmann and sorry for the inconvenience this is causing.

Hello GoldenDude! Thank you for letting us know about this issue with immobile characters and the frightened status effect in Turn-Based Mode. Fortunately the team has already created a fix for this which is currently awaiting the next patch release before it is implemented into Deadfire. Keep an eye on the forums for the patch notes. If you notice that this is still occurring after being patched, please let us know so we can take another look at this. Thanks again and sorry for the inconvenience this is causing your combat.

Hello Akondo, I'm sorry you are having troubles getting your party to rest. Would you be able to send us a copy of your save file so we can take a look and see what might be going on? If needed, you can find instructions on how to obtain the save files here. If you could send the save files to support@obsidian.net along with a link to this thread as a reference, that would be a great help. Thank you Akondo, and sorry for the inconvenience this is causing.

Hello Balthazar, I'm sorry about this bug with AoE weapon afflictions. Looking into the report, it looks like the bug has been fixed recently and has been undergoing a Fix Verification phase where they check to make sure the fix is working properly and that it hasn't broken something else. With that in mind, I'd expect to see this released in an upcoming patch. Keep an eye on the patch notes to see when this is implemented into the game Thanks for reaching out and sorry again for the inconvenience this has caused your playthrough.

Hello Blacksun, I'm sorry for the issues the crash and the Sky Wurm have caused. I hope you have since received my reply email with the updated save that contains the Sky Wurm. Thanks again for reaching out to us and supplying us with the crash logs and sorry for the inconvenience it has caused.

Yup, that came out of left field for us too I'm glad everything is back up and running for you! If there is anything else you need, please don't hesitate to reach out again!

Hey Jalix, I'm sorry you are getting these launch crashes. My first assumption is that this is the Citrix issue as it has been 100% of the reason people are crashing on launch from Steam. Basically, Citrix (a networking program) updated their network receivers and that has caused issues for folks trying to launch Unity based games on Steam. Other users who reported this issue said it was resolved by rolling back updates, uninstalling Citrix, or doing a fresh install of Citrix. I'll post a link to the most useful forum post about this below: https://forums.obsidian.net/topic/108037-crash-directly-when-starting-the-game/ Please let me know if this resolves your issue and if not, we will look into other avenues to get you back into Deadfire. Thank you Jalix, and sorry for the trouble these crashes are causing.

Hello Verde, That is an interesting point. I'm not sure the intent, but I've put in a report for the Narrative team to investigate to see what should be happening here. If you notice anything else about Serafen and his reaction here, please continue to post about it in this thread as I will be linking this thread to the report as a reference for the team during their investigation. Thank you for your help in making Deadfire even better

Hey Viggy, Thank you for letting us know about this issue. The team has already seen this post before me and bugged the issue, reproduced it, and sent it off to the Programming team. If you notice anything else about this issue, please continue to post about it here as I linked this thread to their report to be used as a reference. Thanks again and sorry for the inconvenience this has caused your playthrough.

Hey hottersoup! I'm sorry you are getting these crashes with the scale armor. Would you be able to send me a save where this is occurring so we can try to test what is going on in your case? As before, if you could send it to me at support@obsidian.net along with a link to this thread, that would be a great help. Thanks again and sorry for the trouble this is causing.

Hey Error, Thank you for the heads-up! I'll get this one in and sent off to the Systems Design team for a review. If you notice anything else, please let us know! Thanks again for all the help and sorry for the inconvenience this is causing your build.

Hey there everyone! Good eye Enurale! "You find an error in the description. It fills you with DETERMINATION!" I'll get this into a report and send it to the Systems Design team. If you notice anything else, please continue to let us know Thanks again for the help!

Hello Morty, I'm sorry you've been having troubles with the Floating Hangman. I was wondering if you were still having issues and if so, could you send me a copy of your save file so we can check it out. If needed, you can find instructions on how to obtain your save file here. If you could send it to me at support@obsidian.net along with a link to this thread, that would be of great help in resolving any issues. Thank you Morty, and sorry for the inconvenience this has caused.

Hello George, Thank you for letting us know about this issue with the animal companions. Would you be able to send me a copy of your save where this is occurring so we can test your party in-house? If needed, you can find instructions on how to obtain your save files here. If you could send it to me at support@obsidian.net along with a link to this thread as a reference, that would be great! Thank you and sorry for the inconvenience this is causing your playthrough.

Hey everyone! Thank you for letting us know about the issues with Evasive Fire! I put in a bug report for this and sent it to the Systems Design team for an investigation. Please feel free to continue posting about this if you find anything new as I have linked the thread to the bug report to be used as a reference. Thanks again for the help!

Hey Inca! Thank you for the feedback with the Turn-Based Mode in Deadfire. I'll put it into a report and send it to the team for review. If you think of anything else, please feel free to add it as I will be linking this thread to the report to be used as a reference. Thanks again for the help Inca!

Hey everyone! Thank you for reporting this akaillogical! Would you be able to send a copy of that save file so we can check it out in-house as well? If you could send it to me at support@obsidian.net along with a link to this thread to be used as a reference I would be super appreciative. Thanks for the help, both of you

Hey JD, Thank you for reporting this to us! Would you be able to send us a copy of your save where this is occurring so we have the same party make up as you? If needed, you can find instructions on how to obtain your save files here. If you could send that to me at support@obsidian.net along with a link to this thread as a reference, that would be amazing! Thanks again for reporting the issues to us!

Hey everyone! Thanks for all of the amazing feedback with your Turn-Based Mode experience! I'll be putting the information here into a report for the team to go over. If you think of anything else to add, please feel free to do so as I will be linking this thread to the report to be used as a reference. Thanks again for all the help to make Deadfire even better!

Hey mzum! Thank you for that amazing feedback! I'll get it all together and put it into a report for the team to go over. If you think of anything else, please feel free to continue posting about your experience so that the team can continue gathering more feedback. Thanks again for taking the time to leave us feedback!

Hey everyone! Thank you for the help with this! I put it into a report and sent it to the QA and Systems Design teams to investigate. If you think of anything else about this backstab issue or other ways to trigger it, please continue to post about it here as I linked this thread to the report as a reference. Thanks again for the help!

Hey everyone! Thank you for the feedback about Turn-Based and the survey! I'll send it to the team to consider for the game as well as the surveys. If you can think of anything else for these, please continue to post about them here as I will be linking this thread to the report as a reference. Thanks again!