cstanick

Hey Karen! I haven't seen this issue reported yet, but we'd definitely like to take a look into this. Can you please submit a support request so we can work together to help resolve this issue? Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Dan! I'm sorry that you're still dealing with this crashing issue. If you haven't already, I recommended making sure your drivers and your OS are both up to date, including the optional updates. That specific error seems to be linked to users running Windows 7 & 8 and are missing that specific file. If updating doesn't work, please try this update and let me know if that worked for you.

Hey Cody! I'm sorry to hear that Grounded isn't loading correctly. Can you please submit a support ticket? There we can work with you one on one to try and help resolve the issue. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hi Crichton! I'm sorry to hear that Grounded isn't launching properly for you on Xbox. If you're still having this issue, I recommend submitting a support request so we can work with you to help resolve the issue. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks

Hi Aldebarhan1989! I'm sorry to hear that Grounded has been crashing for you and your friend during multiplayer games. Can you please submit a support ticket? There we can work with you one on one to try and help resolve the issue. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hello Prophet! The Larva Blade isn't cutting the Eel Grass because it isn't a Dagger. Currently, only the Peblet Dagger and Spider Fang Dagger can cut Eel Grass.

Hello Shawty! The team is aware of this issue and will address it in an upcoming update. I apologize for the inconvenience this issue has caused. Make sure to join the Grounded Discord to submit your suggestions for the community to review. If a suggestion reaches 35 upvotes, it will be presented to the development team in our community meetings. Even if it doesn't get enough upvotes, the developers like to lurk in Discord and could consider your suggestion. If you run into any other bugs, please submit a support request to receive one-on-one support to help fix the issue or gather information for the team to investigate. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hello everyone! The team is aware of this issue, and we have recently released patch 0.8.2, which should address this issue. If you are still experiencing this bug, please submit a support request, and we'll work with you one on one to help resolve this issue or gather information to forward to the team for investigation. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks

Hey Stormy Soul! I can imagine how terrifying the game could be without combat music. The good news is we recently released patch 0.8.2, which should resolve this issue. If you are still experiencing this bug, please submit a support request, and we'll work with you one on one to help resolve this issue or gather information to forward to the team for investigation. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

I'm sorry to hear that you all are running into this issue while trying to launch Grounded. I recommend submitting a support request so that you can each receive one on one support for the issue. This forum and Discord are for players to assist each other and not an official support channel. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). If you are on PC, please include your DxDiag. 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hi BahamutNeoZero! The team is aware of this issue, and they are looking into a fix. Can you please submit a support ticket with the following information? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Newsandbuy! I'm sorry to hear that you've been experiencing these crash issues while playing Grounded. Can you please send in a support ticket with this information and your dxidag?

Hello Kiri! I'm sorry that Grounded keeps crashing when you try to activate the Mysterious Machine. We thought we had all iterations of this bug fixed, but apparently not. Can you please send in a bug report to our official support site? Please make sure to include the following information. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hello Kwon! Currently, there isn't a way to change the reticle size in the game at this time. That being said, I'll be forwarding this suggestion to the team for consideration. Thanks for sharing your feedback and playing Grounded!

Hello everyone! I'm sorry that you've all been experiencing this bug, and you have been losing structures after a failed move. The team is aware of this bug and hopes to have a fix out to players soon. If you are still running into this issue or any other issue, please submit a bug report through our support site and include the following information. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Groundedhype2003! I'm sorry to hear that the lights aren't working properly in Grounded. Are you still having this issue? If so, can you please send in a bug report to our official support site? Please make sure to include the following information. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Chris! I'm sorry that you've experienced an interruption with playing Grounded on XCloud. There was a bug with the platform, and it has since been resolved. My apologies for the delayed response.

I'm sorry that you all have been dealing with this assortment of backpack issues in the game. There should be an update soon that hopefully will address these issues. If you are still running into them, please send in a support ticket, and we'll work one on one with you to help resolve or get as much information as needed to investigate the issue.

Sorry, you both have been dealing with these crashes. Since you posted, have you still been experiencing them? There was an issue with multiplayer games and clients picking up mushrooms that were causing the game to crash, but we've since resolved that in patch 0.7.1.

Hey Watlutlut, are you still running into this crash when trying to load the saves from the pond? If you haven't already I, recommend reinstalling the game and making sure all of your drivers are up to date. If that still doesn't resolve the issue, please send in a support request, and we'll do our best to help resolve the issue.

Are you still having this issue, Tyron? If so, can you please send in a support request, and we'll take a look into it.

Hey, TheBearSees, I'm sorry that Grounded hasn't been launching properly for you for so long, and I understand how frustrating that can be. Can you please contact Obsidian Support asking for me specifically in the email and include as many details regarding this crash as possible? There I'll be able to assist you one on one and get your information to the dev team. This forum, Discord, and Steam are for players to help each other out with issues and not an official support channel. I apologize for the misunderstanding, and I look forward to working with you to help resolve this issue.

Hey YFG! Thanks for letting us know about these issues you've run into. Issues 1, 2, and 4 should all be resolved, and the team is looking into managing creature spawns in relation to bases. If you do run into any other issues, can you please submit a support ticket so we can log the bug in our database for tracking and investigation.

Hello! I'm sorry you both have had issues with your Microsoft accounts and accessing Grounded. Players should be able to change who signs in at the login screen; after pressing Sign In under their name, there is a Sign In With A Different Account link below. Once you click that, anyone should be able to sign into the game. If this is an Xbox Live specific account issue, there isn't much we can do on our end, and we recommend you reach out to Xbox Support.

Thanks for sharing; I'm glad you were able to solve the problem! In the future, if you run into any other issues during your time with Grounded, please feel free to submit a support ticket, and we'll work with you to either resolve the issue or get as much information as needed to investigate it. Please make sure to include the following information. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.