cstanick

-Hello Nycetea209 It does seem like your save has some interesting creature behaviors going on. Do you notice these same things happening if you start a new game? There were some changes made to creature behaviors and it's possible that it didn't apply retroactively to certain saves. If you haven't already, I recommend that you fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks, and have a great day!

-Hello Kolsin I'm sorry to hear that you've been dealing with these crashes while playing the game. If you haven't already, I recommend that you fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. In the meantime, I recommend making sure your video-card and OS are both up to date. And if that doesn't work sometimes a fresh install will resolve some of these issues as files can become corrupt or damaged. Thanks for your patience while we work together to resolve this issue!

-Hello Superhed I'm sorry to hear that you've been dealing with these performance issues after updating the game. If you haven't already, I recommend that you fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. In the meantime, a simple thing to try is to make sure your video-card and OS are both fully up to date. Thanks!

-Hello MrSeriouscat You can export your save from the Load game menu if you're on PC Gamepass or the Microsoft store version of the game. Once you have that file, you'll need to copy it here: %USERPROFILE%\Saved Games\Grounded Hopefully, that answered your question! If you run into any other issues, please submit a support request, and we will work with you one on one to help resolve the issue. Thanks, and have a good day!

-Hello I apologize that Grounded has been preventing you all from playing with your friends. If you haven't already can you please fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks, and have a great day!

-Hello Boindil I'm sorry that you and your friends have been dealing with this network latency issue while playing Grounded. Can you please submit a bug report, and we can work with you to investigate the issue? I'll post the instructions below. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Cheers!

-Hello I'm sorry that you all have been dealing with this issue where the grass is growing back into your bases and world. The team addressed this issue in the latest hotfix patch. Please let us know if you're still running into this issue. https://support.obsidian.net/ Thanks!

-Hello Dserge75 I'm sorry that you've run into this issue where the game is unresponsive. I haven't seen this bug reported before, so I don't have anything I can offer to assist. I recommend that you submit a bug report, and we can work with you to investigate this issue. Thanks for your patience while we work together to resolve this issue!

Having a problem with Grounded? Want to chat about bugs and issues? This channel is for players to assist each other with technical questions. If you run into a bug or an issue that other players can't help you with, please fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

I'm sorry that you all have been running into this issue not being able to complete the game at Tartarus. If you haven't already, I recommend reaching out to our publishing partner Private Division as they are the dedicated support for The Outer Worlds.

Hey everyone! I'm sorry that you've all been running into various crashes. If you haven't already, I recommend updating your OS and your video-card drivers. If that doesn't work, please contact our friends at Private Division as they are the dedicated support for The Outer Worlds.

Hey Goggs25! I apologize for the frustration and inconvenience this issue has caused you during your time with The Outer Worlds. I recommend trying to reinstall the game if you haven't already tried. If that doesn't work I would reach out to either Private Division or Xbox as they will be better equipped to assist you with this issue. Hopefully, they'll be able to help you resolve this issue. Thanks, and have a great day!

Hey Arthuro! I'm sorry that you've run into this issue during your time with The Outer Worlds. I recommend trying to reinstall the game and to make sure that you're logged into the right account. If that doesn't work or another player can't help you with this issue, I recommend reaching out to our publishing partner Private Division as they are the dedicated support for the game. Cheers!

I'll get this bug logged in as we haven't seen something like this before. However, the reason we recommend folks to submit a bug report is because, this forum isn't for bug reporting but for players to help each other out with in game issues. If you do end up figuring something out, please don't hesitate to send it to https://support.obsidian.net/contact

Hello Piro! You should be able to change the account you login by hitting Windows + G to open the gamebar. Once in the gamebar click the Gear (Settings), then go to Accounts, and logout. After that you should be able to log into a new account. If this doesn't work, I recommend reaching out to Xbox Support as they are better equipped to deal with Xbox Account issues. Thanks

Hello HollowheadTTV! I'm sorry that you've been running into this random freezing issue during your time with Grounded. Can you please submit a support ticket so we can work with you to gather information to help resolve these freezes? Thanks

I'm sorry you've been running into these crash issues! If you haven't already, please submit a support ticket so we can work one on one with you to gather information to try and help resolve this issue. Thanks

Hello everyone! There is currently a bug with importing games from Steam to the Microsoft Store or Xbox for PC. The team is currently working on fixing this for an upcoming patch. Thanks

Hello BlazzedDonut! You should be able to change the account you login by hitting Windows + G to open the gamebar. Once in the gamebar click the Gear (Settings), then go to Accounts, and logout. After that you should be able to log into a new account. If this doesn't work, I recommend reaching out to Xbox Support as they are better equipped to deal with Xbox Account issues. Thanks

Hello everyone! The crow feathers should be spawning correctly as of patch 0.10.3! Please submit a support ticket if you still aren't finding them in your game. https://grounded.obsidian.net/news/grounded/patch-0-10-3-is-on-it-s-way Thanks!

Hey Madjestik! The team is aware of this issue and are continuing to work on game optimization throughout the Game Preview/Early Access development phase. I apologize for the inconvenience and frustration this issue has caused. Thanks, and I appreciate you taking the time to submit a support ticket!

Hello Jerry! I'm sorry that you and your family have been experiencing issues with Grounded's saves across platforms. Can you please submit a support ticket so we can work with you to gather information and attempt to resolve the issue? Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks

Hello everyone! Currently, importing save games to the Microsoft Store/Xbox for PC is not working properly, and the team is working on a fix for an upcoming patch. Keep any out for patch notes and updates on our Grounded Twitter or the Official Ground Page. I apologize for the inconvenience this bug has caused, and if you run into any other issues, please report them to our support team. Thanks!

Hello x360flipx! There is an option to export your save from the Xbox Game Pass PC version of the game when you go to continue. It should inform you of what directory the save is in and then all you need to do is copy that file to your Steam save folder location. You'll find it here if you're using the default location: C:\Users\[Username]\Saved Games\Grounded If you're still running into issues, please contact our support team so we can work with you to try and resolve this issue. Thanks

Hey Emily! I apologize for the frustration that you've been experiencing while dealing with these crashes. Can you please submit a support ticket so we can work one on with you to try and resolve this issue? It sounds like this is related to a connection issue. The team is aware of players dealing with this and they are continually working on network fidelity throughout the Game Preview/Early Access phase of development. Thanks