cstanick

-Hi Mayakazumi This is an issue I've not seen reported and seems quite peculiar. Can you please submit a support ticket, so we can investigate this issue? Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the trouble this issue has caused!

-Hello Nauticalue I'm sorry to see that you've run into this frustrating building bug. I recommend submitting a support ticket, so we can investigate this issue. Once we have your ticket we will work with you one on one to investigate this issue, and hopefully develop a solution. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry agin for the frustration that this has caused!

-Hey Alan I'm sorry that you have run into this issue with Grounded and understand how frustrating it can be. Can you please submit a support ticket if you haven't already? Once we have your report, we'll be able to thoroughly investigate this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and hopefully we'll be able to get this resolved for you!

-Hey Jaron That issue should have been fixed in patch 1.1. Can you please make sure that your game is fully up to date? If it still isn't appearing in your logs, please feel free to submit a support ticket, so we can investigate this instance of this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this issue has caused!

Hi Ambix The team is aware of this issue, and it should be addressed in a future patch. Please feel free to contact our support site if you run into any other issues during your time with Grounded. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks for your patience while we work to resolve this issue!

Hey Luis I'm sorry to hear that you've lost your power droplet while playing Grounded. Unfortunately, there isn't a way to get your power droplet back in game. I recommend asking your friends to see if they accidentally took it. Please feel free to submit a support ticket if it still hasn't returned. Hopefully, we can prevent this from happening to other players. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

-Hello I apologize for the frustration regarding this mutation unlock while playing Grounded. I recommend submitting a support ticket, so we can investigate this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and hopefully we'll be able to get this resolved!

-Hello I'm sorry to hear that you've all been dealing with this bug regarding the sap catcher. The team is aware of this issue, and it should be addressed in an upcoming patch. Please feel free to reference the Community Issue Tracker to keep up to date on known issues. If you've run into an issue and no other player can help, I recommend submitting a support ticket. Obsidian Support Cheers!

Hi Mojo I'm sorry to hear that you and your partner are running into these issues while trying to play Grounded together. If you haven't already, can you please submit a support ticket? Once we have your ticket, we will work with you one on one to investigate and hopefully resolve the issue. https://support.obsidian.net/contact Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this issue has caused!

Please feel free to report the issue if you can't find it in the new location. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

I apologize for any frustration caused by this map bug. The team has not been able to reproduce this bug internally. I recommend submitting a support ticket, so we can investigate this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

I'm sorry to see that you've run into this issue while trying to play Grounded. Can you please submit a support ticket? Once we have your request, we'll work with you one on one to investigate and hopefully resolve the issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

I'm sorry that some of you are still running into this issue with BURG.L. I recommend submitting a support ticket, so we can re-open this issue and investigate it. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this issue has caused!

I'm sorry that you all have been running into this issue. I recommend submitting a support ticket, so we can properly investigate this. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

Hey Teppo I'm sorry to hear that you've run into this issue during your time with Grounded. I understand how frustrating it can be when games aren't working properly. If you haven't already, I recommend submitting a support request, so we can investigate this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. I'll be sure to bring up the posting issue with our web dev team. Thanks

I'm sorry to hear that some of you are still running into this issue. Please feel free to submit a support ticket, and we'll look into this issue. https://support.obsidian.net/ Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

Glad to hear that you still have all of your trinkets!

The gold card should unlock when all RUZ.Ts have been defeated. This was an issue when the card system first launched, but it has been fixed since. I recommend checking on the ground below the Hedge Lab for those last few RUZ.Ts. Please feel free to submit a support ticket if you still can't unlock the card. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the trouble this issue has caused you!

Гугл переводчик Привет! Мне жаль слышать, что вы не можете играть в Grounded из-за этих сбоев. Если вы еще этого не сделали, я рекомендую убедиться, что ваша видеокарта и ОС полностью обновлены. Затем попробуйте переустановить игру, так как файлы могут быть повреждены. Если какое-либо из этих решений не работает, отправьте запрос в службу поддержки, чтобы мы могли изучить эту проблему. Обсидиановая поддержка Пожалуйста, включите следующую информацию: 1. Платформа (Xbox Console, PC Game Pass, PC Steam). 2. Многопользовательская или однопользовательская игра (если многопользовательская игра, можете ли вы сказать нам, сколько всего игроков в игре, и их платформы, если они известны) 3. Уровень сложности 4. Описание проблемы. 5. Последнее, что вы делали в игре перед тем, как возникла проблема, если применимо. Спасибо и извините за разочарование, вызванное этими сбоями!

I'm sorry that you've all had issues with the Report Card not working properly. The issue with mutations not being required was not fully addressed in patch 1.0.4, but it should be fixed in patch 1.1. Please let us know if this still isn't resolved after patch 1.1 becomes available to all players. You can also send us a message about any other issues you've experienced in the game as well. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

I'm sorry to hear that your achievements haven't been unlocking properly while playing Grounded. Please feel free to submit a support ticket, so we can look into this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this issue has caused!

Hi StevenV12! I'm sorry that you've experienced these issues during your time with Grounded. If you haven't already, I recommend submitting a support ticket, so we can properly investigate these issues. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks

Hi! I'm sorry to hear that you've been experiencing these crashes while trying to play Grounded. There are a couple of things you can try to resolve this issue. 1. Verify that all of your video-card and OS drivers are both fully up to date 2. Reinstall the game as files can become corrupt or damaged Please feel free to submit a support ticket if either of these solutions don't work for you. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

I'm sorry to hear that all of your pets keep getting stuck in the terrain. Please feel free to submit a support ticket, so we can investigate this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks

Can you give me your ticket number, so I can message you directly via our support platform? You can find it at the bottom of our reply email. Thanks!