cstanick

-Hello Deathsoldier11 I'm sorry to hear that you've run into this issue during your time with Grounded. If any players can't help you with this issue, can you please submit a support request and include the information listed below. https://support.obsidian.net/contact 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks!

Hello everyone! If you haven't already, I recommend submitting a support request to report this bug to the team. The team believes this issue is related to where you are saving the game not being classified as its own zone. Can you please also include the coordinates from where the save was made? You can find those in the Game Preview Debug Menu. https://support.obsidian.net/ Thanks

-Hello Larry Loster I apologize for the crashes you've been dealing with since purchasing Grounded. If you haven't already, I recommend making sure that your video-card and OS drivers are both fully up to date. If that doesn't resolve the issue, I recommend submitting a support ticket so we can investigate this issue further. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks, and I am sorry for the inconvenience these crashes have been causing.

-Hello devyn231 I'm sorry to hear you've been experiencing these crashes during your time with Grounded. If you haven't already, I recommend making sure your video-card and OS drivers are both fully up to date. Next, a fresh install can resolve issues like this as files can become corrupt or damaged. If either of those things don't work, I recommend submitting a support ticket where we will work with you one on one to investigate and try to resolve this issue. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks!

I'm sorry that this hasn't been resolved yet, and I recommend that you submit a bug report to our friends at Private Division as they are the dedicated support for The Outer Worlds. I apologize for the frustration that this issue may have caused.

I apologize that you've all run into this bug and for any frustration it has caused you during your playthrough. If you haven't already, I recommend submitting a bug report to our friends at Private Division as they are the dedicated support for The Outer Worlds.

I'm sorry to hear that you've run into this issue during your time with The Outer Worlds. I recommend submitting a bug report to our publishing partner Private Division as they are the dedicated support for The Outer Worlds. I apologize for the inconvenience that this issue has caused.

I'm sorry you're also running into this issue Kyser. If you haven't already, I recommend submitting a bug report with our friends at Private Division as they are the dedicated support for The Outer Worlds.

-Hello Knight9910 I'm sorry that the Orb Weaver Jr.'s seem to be doing more damage than they are supposed to. Can you please submit a bug report with a clip? Please keep in mind that the Jr.'s should be doing more damage since they can't control their venom yet, but not as much damage as you described above. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Once we get your report we'll investigate the issue further. Thanks!

I have an update on this issue, and I apologize that it still isn't resolved. The team has been working on more critical bugs that have been preventing other players from playing the game. However, they are still trying to get a fix in for it in this patch or the next patch. I assure you we haven't forgotten about this issue. I recommend following the Grounded Twitter account to keep up to date with the latest news.

-HelloI'm sorry that you all have been dealing with this issue where the grass is growing back into your bases and world. This should be fixed in the latest hotfix patch. Please let us know if you're still running into this issue. https://support.obsidian.net/Thanks!

-Hello Oguzhan I'm sorry you and your friends are running into these crashing issues during your time with Grounded. Can you please submit a bug report, and we can work with you to investigate the issue? I'll post the instructions below. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Cheers!

-Hello Im Noob I'm sorry to hear that you've lost your most recent save and progress. I understand how frustrating it can be to lose progress in a game. If you or other players don't have a solution for this issue, please fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks, and I apologize for the inconvenience that this has caused!

-Hello Kalea I'm sorry to hear that you've run into this issue while trying to play Grounded. If you haven't already, I recommend submitting a support ticket where we can work with you one on one to try and resolve this issue. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. I apologize for the frustration and the inconvenience this issue has caused you. Thanks

-Hello I'm sorry that you've both been dealing with this durability issue during your time with Grounded. The team is aware of this issue, and they are still investigating the cause of it. If you haven't already, I recommend that you fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. The more information you can include, such as clips or saves, would be very helpful! Thanks!

-Hello Nycetea209 It does seem like your save has some interesting creature behaviors going on. Do you notice these same things happening if you start a new game? There were some changes made to creature behaviors and it's possible that it didn't apply retroactively to certain saves. If you haven't already, I recommend that you fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks, and have a great day!

-Hello Kolsin I'm sorry to hear that you've been dealing with these crashes while playing the game. If you haven't already, I recommend that you fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. In the meantime, I recommend making sure your video-card and OS are both up to date. And if that doesn't work sometimes a fresh install will resolve some of these issues as files can become corrupt or damaged. Thanks for your patience while we work together to resolve this issue!

-Hello Superhed I'm sorry to hear that you've been dealing with these performance issues after updating the game. If you haven't already, I recommend that you fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. In the meantime, a simple thing to try is to make sure your video-card and OS are both fully up to date. Thanks!

-Hello MrSeriouscat You can export your save from the Load game menu if you're on PC Gamepass or the Microsoft store version of the game. Once you have that file, you'll need to copy it here: %USERPROFILE%\Saved Games\Grounded Hopefully, that answered your question! If you run into any other issues, please submit a support request, and we will work with you one on one to help resolve the issue. Thanks, and have a good day!

-Hello I apologize that Grounded has been preventing you all from playing with your friends. If you haven't already can you please fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks, and have a great day!

-Hello Boindil I'm sorry that you and your friends have been dealing with this network latency issue while playing Grounded. Can you please submit a bug report, and we can work with you to investigate the issue? I'll post the instructions below. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Cheers!

-Hello I'm sorry that you all have been dealing with this issue where the grass is growing back into your bases and world. The team addressed this issue in the latest hotfix patch. Please let us know if you're still running into this issue. https://support.obsidian.net/ Thanks!

-Hello Dserge75 I'm sorry that you've run into this issue where the game is unresponsive. I haven't seen this bug reported before, so I don't have anything I can offer to assist. I recommend that you submit a bug report, and we can work with you to investigate this issue. Thanks for your patience while we work together to resolve this issue!

Having a problem with Grounded? Want to chat about bugs and issues? This channel is for players to assist each other with technical questions. If you run into a bug or an issue that other players can't help you with, please fill out a support request at https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

I'm sorry that you all have been running into this issue not being able to complete the game at Tartarus. If you haven't already, I recommend reaching out to our publishing partner Private Division as they are the dedicated support for The Outer Worlds.