cstanick

Sorry, you both have been dealing with these crashes. Since you posted, have you still been experiencing them? There was an issue with multiplayer games and clients picking up mushrooms that were causing the game to crash, but we've since resolved that in patch 0.7.1.

Hey Watlutlut, are you still running into this crash when trying to load the saves from the pond? If you haven't already I, recommend reinstalling the game and making sure all of your drivers are up to date. If that still doesn't resolve the issue, please send in a support request, and we'll do our best to help resolve the issue.

Are you still having this issue, Tyron? If so, can you please send in a support request, and we'll take a look into it.

Hey, TheBearSees, I'm sorry that Grounded hasn't been launching properly for you for so long, and I understand how frustrating that can be. Can you please contact Obsidian Support asking for me specifically in the email and include as many details regarding this crash as possible? There I'll be able to assist you one on one and get your information to the dev team. This forum, Discord, and Steam are for players to help each other out with issues and not an official support channel. I apologize for the misunderstanding, and I look forward to working with you to help resolve this issue.

Hey YFG! Thanks for letting us know about these issues you've run into. Issues 1, 2, and 4 should all be resolved, and the team is looking into managing creature spawns in relation to bases. If you do run into any other issues, can you please submit a support ticket so we can log the bug in our database for tracking and investigation.

Hello! I'm sorry you both have had issues with your Microsoft accounts and accessing Grounded. Players should be able to change who signs in at the login screen; after pressing Sign In under their name, there is a Sign In With A Different Account link below. Once you click that, anyone should be able to sign into the game. If this is an Xbox Live specific account issue, there isn't much we can do on our end, and we recommend you reach out to Xbox Support.

Thanks for sharing; I'm glad you were able to solve the problem! In the future, if you run into any other issues during your time with Grounded, please feel free to submit a support ticket, and we'll work with you to either resolve the issue or get as much information as needed to investigate it. Please make sure to include the following information. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

My apologies for the delayed response regarding this issue. The team released a patch that resolved this bug and others. If you run into any other issues during your time with Grounded, please feel free to submit a support ticket, and we'll work with you to either resolve the issue or get as much information as needed to investigate it.

Hello all! I'm sorry that Grounded isn't letting you all log in correctly to enjoy the game with friends. Since there are some platform-specific fixes, and I'm addressing you all as a group, I recommend submitting a support ticket so that you each can get one on one assistance for this issue. Please make sure to include the following information. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks for your patience while we work to resolve these issues!

Hey Engelschrei! I'm sorry to hear that you and your friend have been dealing with controller disconnects while playing Grounded. Can you please submit a support ticket so that we can log in and investigate this issue and provide you one on one support? This forum is for players to assist each other with known issues, and you might not hear back from anyone depending on the issue. If you decide to submit a ticket, can you please include the following information? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

-Hey Jedi_Gill You can find your save files here. %USERPROFILE%\Saved Games\Grounded Windows 10 If they aren't there, please visit our support site, and click the contact button in the top right. Once a ticket is submitted, you will receive one-on-one help finding these sneaky save files. Cheers!

Hey Ben! I'm sorry to hear that you and your friend have been experiencing disconnects while playing Grounded. At this time, there is no specific date when this will be resolved, but we have been collecting data from players regarding this issue. If you'd like to report this issue to help resolve it, please visit our support page and click the Contact button. Remember to include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey, Piscas12! You should have noticed the changes and the new flying creatures throughout the map. Did you make sure to change the branch in Steam to the Public Test? I'll include a link to the patch notes and instructions on how to do that. This isn't for Grounded, but the same steps apply. 0.6.0 Public Test Patch Notes

Hello everyone! We will be closing this Public Test/Bug Support forum today. Please forward all of your bugs from the Public Test to our Support Page and make sure to include Public Test in the subject. There you will receive one-on-one support for logging the issue and following up with it at a later date. We believe that this will be a more effective way to report the Public Test build bugs and get them to the team so they can get fixes in before the next release. Thanks

Hey phoenixdarkful, I'm sorry to hear that you're trapped in the lab. If you haven't already moved on from that save, you should be able to interact with either the bed, lean-to, or lab bed to unset the current spawn point. Hopefully, this information will be able to help you in this game or a game in the future.

Hmm. That is strange, considering that you do have some foundations side by side. Can you please submit a support request so that we can properly record and investigate this issue? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks!

Oh no! I'm sorry that Grounded lost all of those great buildings and utilities that you and your wife built. We did issue a patch that should prevent things like that from happening in the future. Unfortunately, there isn't anything we can do to restore the progress that was lost. Due to the nature of Game Preview/Early Access, there will be some unfortunate growing pains and setbacks. If you run into an issue like this in the future, can you please submit a support request so that we can add it to our database of issues and work to resolve it? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Hopefully, you and your wife haven't run into any other issues.

Hey DylBitTaylor, I'm sorry to hear that the repair tool isn't working properly for you. We have heard some players are still having this issue. Can you please submit a support ticket so that we can log in and investigate this issue and provide you one on one support? This forum is for players to assist each other with known issues, and you might not hear back from anyone depending on the issue. If you decide to submit a ticket, can you please include the following information? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Has anyone experienced the video error since patch 0.5.1?

Hey Mergaw! I'm sorry that Grounded has crashed when you try to analyze anything in the game. Can you please report this bug to our support team so we can track and investigate this bug? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks, and hopefully, we can resolve this issue for you.

Hey Potato and Nedam! I'm sorry that you've both been dealing with these save bugs. I understand how frustrating it can be to lose hard earned progress. The team is aware of these issues, and they should be addressed very soon in an upcoming update. Grounded is a Game Preview/Early access title, and there will be some unfortunate setbacks and growing pains. If this is something you aren't used to, we recommend returning to the game when it is more stable and less likely to frustrate. I apologize for the inconvenience this save issues have been causing the both of you. Please feel free to report this bug and any other issues you run into during your time with Grounded. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Yep! This forum is for players to assist each other with bugs or other in-game issues. If you use the link, I provided we'll be able to log and track the bug in our system, and you'll also receive one-on-one support for issues that have work arounds or fixes.

Hey Roger, thanks for bringing these to our attention! These are all just placeholder text that didn't get properly translated, and this should be addressed in an upcoming patch. Please feel free to report any other issues you run into during your time with Grounded. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

The team is aware of this issue, and we hoped to have it addressed in a future patch once we get some of the major game-breaking issues resolved. Please feel free to report this bug so we can have as much information as possible to try and resolve it. I apologize for the frustration these regrowing clovers have caused both of you. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Shoob! I'm sorry BURG.L has decided just to ignore you and your friends. He's usually such a friendly robot. I recommend reporting this bug so we can investigate it further. Hopefully, this is something we can get resolved in a future patch. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.