cstanick

Hmm. That is strange, considering that you do have some foundations side by side. Can you please submit a support request so that we can properly record and investigate this issue? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks!

Oh no! I'm sorry that Grounded lost all of those great buildings and utilities that you and your wife built. We did issue a patch that should prevent things like that from happening in the future. Unfortunately, there isn't anything we can do to restore the progress that was lost. Due to the nature of Game Preview/Early Access, there will be some unfortunate growing pains and setbacks. If you run into an issue like this in the future, can you please submit a support request so that we can add it to our database of issues and work to resolve it? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Hopefully, you and your wife haven't run into any other issues.

Hey DylBitTaylor, I'm sorry to hear that the repair tool isn't working properly for you. We have heard some players are still having this issue. Can you please submit a support ticket so that we can log in and investigate this issue and provide you one on one support? This forum is for players to assist each other with known issues, and you might not hear back from anyone depending on the issue. If you decide to submit a ticket, can you please include the following information? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Has anyone experienced the video error since patch 0.5.1?

Hey Mergaw! I'm sorry that Grounded has crashed when you try to analyze anything in the game. Can you please report this bug to our support team so we can track and investigate this bug? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks, and hopefully, we can resolve this issue for you.

Hey Potato and Nedam! I'm sorry that you've both been dealing with these save bugs. I understand how frustrating it can be to lose hard earned progress. The team is aware of these issues, and they should be addressed very soon in an upcoming update. Grounded is a Game Preview/Early access title, and there will be some unfortunate setbacks and growing pains. If this is something you aren't used to, we recommend returning to the game when it is more stable and less likely to frustrate. I apologize for the inconvenience this save issues have been causing the both of you. Please feel free to report this bug and any other issues you run into during your time with Grounded. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Yep! This forum is for players to assist each other with bugs or other in-game issues. If you use the link, I provided we'll be able to log and track the bug in our system, and you'll also receive one-on-one support for issues that have work arounds or fixes.

Hey Roger, thanks for bringing these to our attention! These are all just placeholder text that didn't get properly translated, and this should be addressed in an upcoming patch. Please feel free to report any other issues you run into during your time with Grounded. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

The team is aware of this issue, and we hoped to have it addressed in a future patch once we get some of the major game-breaking issues resolved. Please feel free to report this bug so we can have as much information as possible to try and resolve it. I apologize for the frustration these regrowing clovers have caused both of you. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Shoob! I'm sorry BURG.L has decided just to ignore you and your friends. He's usually such a friendly robot. I recommend reporting this bug so we can investigate it further. Hopefully, this is something we can get resolved in a future patch. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Amber! The team is aware of the spinning wheel's interactivity issues, and I'm sorry that you've experienced this. Players have reported that holding down the "A" button for a few seconds will allow you to cancel production or retrieve your finished items from the Spinning Wheel. Hopefully, this workaround is effective for you until we can get a fix in. Please feel free to report this bug and any other issues you run into during your time with Grounded. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Luti Kobi! I'm sorry that you've experienced these two multiplayer bugs and that the game lost all of your inventory. Unfortunately, there isn't anything we can do on our end to get your equipment back. The only workaround we have for this issue is to store all of your gear in a chest that the host builds before you log out. I understand how frustrating this can be and please know that save stability is the team's top priority. Please feel free to report this bug and any other issues you run into during your time with Grounded. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hmm. I haven't heard anything specific about it recently; it could be a new bug. Can you please submit a ticket to support so we can look into it. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of the issue. 4. Last thing you did in the game before the issue occurred, if applicable.

The video card memory crash should be resolved with today's 0.4.2 patch. One of our top priorities is to save stability so players won't have to keep worrying about if they lose all of their progress. As you know, the game is in Game Preview/Early Access, and there will be some unfortunate growing pains and setbacks. If this is something you aren't used to or comfortable with, we recommend coming back when the game is more stable so you can enjoy it without worrying about losing your progress. Please let us know if you run into the memory crash or any other issue. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey everyone! It sounds like you've all experienced a wide variety of save issues. I apologize for the inconvenience and frustration these bugs are causing. Save stability is one of the team's top priorities, and we hope to have some more permanent fixes in a future update. As you know, the game is in Game Preview/Early Access, and there will be some unfortunate growing pains and setbacks. If this is something you aren't used to or comfortable with, we recommend coming back when the game is more stable so you can enjoy it without worrying about losing your progress. If you haven't already, can you please send in a support ticket regarding these issues? This way, we can effectively record and track these bugs. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

We pushed the hotfix this morning. If you update your game, you should be on version 0.4.2. Please let me know if you are still running into the video memory crash, and please report any other issues you find to our support site. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Kevin! I'm sorry to hear that Grounded isn't working properly on your computer. There are a couple of things we can try to resolve this. First, I recommend making sure your video card and OS are up to date, and if that doesn't work, the next step would be to reinstall the game. Please let me know if either of those steps resolved the issue for you. If you are still dealing with this issue, please send us a support ticket so we can log it into our database for investigation. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

The hotfix went live at 11 am PT today. If you run into this issue or others, please send us a support ticket so we can log it in and track the issue. https://support.obsidian.net/contact and include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Thanks for letting us know about this building rotation bug! The team is aware of this bug, and it should be resolved in the upcoming hotfix. Please let us know if you run into after the fix is out, and you've updated the game. Thanks for your patience! ❤️

I'm sorry that you've all been dealing with this issue. Save stability/cloud saves is one of the team's top priorities at the moment. Some players have reported that if you delete your old saves until you have less than ten, it could also resolve this issue. Please reach out to our official support channel so we can record and investigate these bugs.

Hey RevDEAD! We shutdown the Insider Flight yesterday, and the game should update to the release version. Can you please try and reinstall the game if it hasn't automatically updated and put you on the correct version? Please let me know if you're still not able to get on the current version of the game.

There are some known issues with MP and players not being able to join up with their friends. The team is looking into these issues and will be addressing multiplayer connectivity and fidelity throughout the Game Preview/Early Access phase of development. On which platform do you have the game Epictorch?

Hey Dan Kay! I'm sorry to hear that Grounded isn't working correctly for you on Steam. There are a few things you can try to help resolve this issue. First, I recommend making sure that your OS and video card are both up to date. Next, if you haven't already, I suggest reinstalling the game. If either of those solutions doesn't work, please submit a support ticket so we can record the bug and submit it to the team for investigation.

Hey Skall! I apologize that you've run into the video memory crash on Xbox. The team is aware of this issue, and it should be resolved in a hotfix patch that will be coming soon. Regarding the autosaves, can you please try and adjust their frequency to see if that changes anything? Are your manual saves working correctly?

Hey Razeil! I'm sorry you and your friends have been dealing with this multiplayer bug. The team is aware of this bug, and it should be resolved when the content update drops. Please let me know if you're still having this issue after you've updated the game when it becomes available. Thanks for being an awesome member of the Grounded community!