cstanick

Hey Val3ntino! Thanks for letting us know about these issues you've experienced while playing through Grounded. The team is aware of these issues, and they will be addressed in upcoming patches. Thanks for your patience while we work to resolve these bugs!

Thanks for sharing this information! I'll be adding it to our bug report database for further investigation. Please don't hesitate to let us know about any other issues you run into while playing through Grounded.

Hey, Grim! Do you know how many in-game days that save has?

Hmm. I haven't seen any new reports from folks regarding that issue. We've been collecting all of the PTB bug reports and data on this forum. If you have the time, do you mind reporting it over there?

Hmm, that is very interesting. Did you actually get into the game when you tried multiplayer, or did it crash when joining? Can you please send this report along with your dxdiag to support@obsidian.net? I'm going to get the details, but it's best if the issue comes through our player support system as well to keep track of it. There are a variety of fixes coming in the next content update, so please keep me posted if you still run into these issues after the update has dropped.

Awesome! If you can, send it to support@obsidian.net, and please make sure to explain the issue and include your platform details. Thanks for the help!

It sounds like you and your friends have run into the multiplayer progress reset bug. I'm sorry that both of you have been dealing with this issue. The team is aware of this bug, and they are working on a fix. In the meantime, I recommend storing the gear in a chest before you or your friend logs out.

Hey Raelik! Thanks for bringing this issue to our attention! I've added your details to our bug report database for investigation. Please don't hesitate to let us know if you run into any more issues. We've created a Grounded Issue Tracker and a https://grounded.obsidian.net/feature-board to keep players informed on bugs and upcoming features. Please bear with us while we work to keep the issues updated with the most recent information.

Hey Watan! Yeah, Raziel is correct; this is an issue that we've been dealing with since the game launched in Game Preview/Early Access. The only solution is to store your gear in a chest before you log out, and unfortunately, this won't prevent you from losing your mutations or any other progress. We've created a Grounded Issue Tracker and a Feature Board to keep players informed on bugs and upcoming features. Please bear with us while we work to keep the issues updated with the most recent information.

Hey Sebasbrian! Thanks for taking the time to report this issue. It seems that anything to do with creature spawning or behavior got messed up from an Unreal Engine update to the game. These issues should be resolved when the next content update drops. Thanks!

Sorry, both of you are running into this issue with save files. Does the game have any trouble loading a new save? It is possible that if your saves are before 0.3.0 that they may be invalid and no longer work with the current build. If that does happen to include your saves, I apologize for the inconvenience and frustration. I've taken part in a few early access titles, and losing progress is by far one of the worst issues to deal with.

Hey, eigengrau! Thanks for reporting this bug with Grounded's ziplines. Are you still running into these issues with ziplines?

Are any of you still running into this issue? If so, can you reply back with the following details? 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Thanks for sharing this additional information, Colt. If you have the time, can you grab a clip of this so I can forward it to the team?

Hey Foxie! I'm sorry to hear that Grounded has been crashing after a few minutes of starting it up and playing. If you haven't already tried, I recommend making sure your video card and OS drivers are fully up to date. Can you send me your system specs via dxdiag? Can you recall if you were doing something specific before the game crashed?

Hey Donald! Thanks for sharing this additional information with us, and I'm sorry Grounded has been giving you trouble connecting to her through Steam. You are most likely able to see her game with the Microsoft Store version because the Xbox and Microsoft Store versions are essentially the same platform and aren't going through a different platform like Steam. That being said, the team is aware of players dealing with this issue, and they are working on improving and optimizing cross-platform games. Is your daughter the host of the world? If you host, can she see your game on Steam? In the meantime, I recommend checking into the following. Your daughter's Xbox profile is set to available or online and not hidden or private. Check your daughter's Nat Settings on her Xbox. Verify your Steam privacy settings regarding connecting to other players in games. Please let me know if either of these helped resolve this connection issue.

If you already turned in the chip without having the Quest, you won't be able to complete it for now.

Hey Mike! I'm sorry that you've experienced this bug while playing Grounded, and I understand how frustrating it can be to lose progress in a game. Are you playing the game on Xbox Game Pass Console or PC? Is your gamertag My600IbPINGUINO? I'd like to add this information to this bug report. Due to the nature of Game Preview/Early Access, there will be some unfortunate growing pains and setbacks. If this is something that you're not comfortable with, we recommend coming back to the game when it is more stable. This isn't a comment to dismiss your issues with the game and is more of a friendly suggestion so that when you come back, the game is stable, and you can continue to enjoy it without frustration.

Hey Colt! Yeah, you should be able to connect an anchor you constructed to the preplaced anchors. If you're having any trouble, please let me know with the following details, and I'll add those to our bug report database. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Dok! I'm sorry to hear that BURG.L isn't letting you complete that quest retroactively. Was this on PC or Xbox? Did it take place in a single or multiplayer game? I want to add your details to our database regarding this issue. Thanks ❤

Hello! This appears to be a bug that when the game doesn't recognize your location, it lists your save as unknown. Unless any of you have been having trouble loading said unknown saves, I'll need to add that to our database for investigation if that is the case. Please let me know if those saves aren't loading. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you let us know how many players in total in the game and their platforms if you know this) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable.

Hey Daggre! Yeah, this is an issue we thought would be resolved with patch 0.3.3, but it seems you and other folks are still experiencing it. We're hoping to have this sorted out with the next content update. Thanks for being patient, and please let us know if you run into any more issues. We've created a Grounded Issue Tracker and a Feature Board to keep players informed on bugs and upcoming features. Please bear with us while we work to keep the issues updated with the most recent information.

Hey Andi! Thanks for bringing this issue to our attention. The team is aware of this, and it should be fixed in the next content update.

I'm sure they do, but I don't know how much they reply or follow up. I'm also on the team, so that's what I'm here for. If you ever want to contact us directly, you can send an email to support@obsidian.net

These are both good ideas! I wonder if a timer on screen would make too much clutter if you're in close proximity to a few different resources. Transitional phases could be cool, and if the player tries to cut that down, they get fewer resources than normal. I'll be forwarding these suggestions to the team for consideration! ❤