cstanick

-Hello The team is aware of the issue regarding the Natural Explorer mutation, and it will be fixed in an upcoming patch. I apologize for the frustration that this has caused, and please feel free to submit a support ticket if you're still running into this or any other issue when the patch is available. We also have an Issue Tracker with the most common reported community issues. Obsidian Support Thanks for your patience while we work to resolve this and other issues!

-Hello If you are currently have lagging, stuttering, or freezing issues it is probably due to the black ants you will have to go to over to the black ant hill there will be screenshots below for ease of finding the location you will need to pick up all the pieces of food and that should stop the lagging, stuttering, and freezing. I also recommend checking the other ant hills as there have been reports of hoarding happening there as well. This should be addressed in an upcoming patch, and please feel free to submit a support ticket if you run into any other issues. We also have an Issue Tracker that keeps up to date on the most common community issues. Obsidian Support Thanks, and sorry for the frustration that this issue has caused!

-Hello I'm sorry that you all have been affected by the black ants and their hoarding. The team is aware of this issue, and they hope to have it resolved in an upcoming patch. Please let us know if you're still running into this or any other issue after the patch is available. Obsidian Support Just a friendly reminder these forums are for players to help each other with issues, and not an official way to report bugs. Thanks for your patience while we work to resolve these issues!

Hello! I'm sorry to hear that you all have been dealing with these crashes while trying to play Grounded 1.0. I recommend making sure your video-card and OS are both fully up to date. Then I would try reinstalling the game as files can become corrupt or damaged. If that doesn't work, I recommend submitting a support ticket. https://support.obsidian.net/contact Thanks!

Hi! I'm sorry to hear that you've both run into multiple issues with Grounded. Can you please submit a support request, so we can look into these bugs? https://support.obsidian.net/contact Thanks, and hopefully we can get these issues resolved soon!

Hello! This sounds like a bug to me, and I recommend submitting a support request. There we will work with you to investigate this issue, and hopefully come up with a solution. https://support.obsidian.net/contact Thanks, and sorry for the frustration that this has caused!

Hello! The marble and quartzite harvest points do not respawn, and you'll need to unlock additional recipes to make more than what is available in the backyard. Please feel free to submit a support request if you run into any other issues. https://support.obsidian.net/contact Thanks!

Hi! Not being able to sleep sounds terrible. If you haven't already, I recommend submitting a support ticket. There we will work with you and investigate this issue, and hopefully get you back to sleep. https://support.obsidian.net/contact Thanks!

Hi! I'm sorry to hear that you've both run into this issue. I recommend submitting a support request, so we can investigate this issue. https://support.obsidian.net/contact Thanks, and sorry for the frustration that this has caused!

Hi! I'm sorry to hear that you've run into an issue with getting the triangle wall recipe. I recommend submitting a support request, and we'll work with you one on one to investigate this issue. https://support.obsidian.net/contact Thanks!

Hello! It's true that we have not been able to reproduce this issue, and it's been on our radar for quite some time. I'll be forwarding this workaround to our QA team for investigation. If you run into any other issues, please feel free to submit a support ticket. https://support.obsidian.net/contact Thanks!

The Shared World maintenance is now complete! Please contact support if you run into any issues after the maintenance. https://support.obsidian.net/contact Thanks for your patience!

The Shared Worlds feature will be undergoing maintenance today and we will need to disable this feature for a short period of time. It is advised that you end all Shared Worlds games a few minutes prior to the maintenance to stop your session in a good spot. 9/7 @ 3pm PT We will be sure to post again when we are preparing to take the Shared Worlds feature down and will announce after maintenance has completed.

0.14.0 Public Test - 3824 to 3829 Changes Shared Worlds -Creating a Shared World copy from a save you have only played offline and then hosting it will properly load your character's data. -Fixed issue that could occur with new saves or making standard/shared world copies after hosting a Shared World and quitting to main menu. -The Shared World owner is the only player who can swap a Shared World from a non-custom to custom game from the Custom Game Settings window. -The number of friends a Shared World has given access to is now shown next to the Owner name in the Save / Load window. Other -Fixed crash that could happen randomly with ants looting bugs. -Helmet textures no longer become corrupted after wearing a Bubble Helmet"

0.14.0 Public Test - 3816 to 3824 Changes -Firefly headlamp no longer randomly flickers. -Tuned BURG.Ls movement settings a bit. -Bird no longer shows up in the Rest Time-lapse. -The "Open Crafting Menu" hotkey has been set back to C for keyboard. "Customize" building hotkey changed from C to G for keyboard. -Fireflies come down to the yard during the evening again. -The Import Save button has been added to Steam builds as well. -"Fashion Nuggets and "Rock of Fashion" have been changed to "Style Nuggets" and "Rock of Style" Secret Feature Added: Shared Worlds You can now create a Shared World as well as the Standard Worlds you have been doing since Game Preview launch. Shared Worlds are stored in the cloud and you can share them with any of your friends so they can host that world while you are not online. -You can own up to three Shared Worlds at any given time. -You can have 50 worlds shared with you at any given time. -Any Standard Worlds from before can be converted to a Shared World via the Save / Load menu. -Any Shared World you own or have been shared with can be copied down as a local Standard World for you to play on your own. -Shared Worlds can only be played by hosting it as a Multiplayer game. -Only one person can host a Shared World at a time (others will be able to join the current player who is hosting). -Any game progress that happens while anyone is hosting a Shared World will be properly restored regardless of who hosts the world next. Potential Use Cases: -Owner of Shared World who is hosting can logout for the day and have someone else who has the world shared with them rehost it while they are offline. -You can use this system to share copies of save games with friends: Create a Shared copy of an existing world, share it with said friend, have them download a Standard copy of it on their end. -If you own both a Steam copy and an Xbox / Windows Store copy, you can use this system to have a single Shared world that you can play through across all platforms. NOTE: This feature is considered beta and could have issues and could require online shared saves to be reset / lost as bugs are ironed out. If you test this feature out with a save with lots of progress, make sure it is not the only working copy of the world you have on your account. The shared save service could also go offline at any time during this testing phase to account for issues or updates as needed.

0.14.0 Public Test - 3813 to 3816 Changes Updated art of the Cool Fashion Nugget and Rad Fashion Nugget to not use the same mesh as the regular Fashion Nugget. Firefly legs no longer randomly stretch super long. The Pause Menu can no longer be triggered in between level loads by spamming ESC / Start. Hosts no longer get two notifications when taming a pet. Fixed Mutation icon quality being very low on Xbox One. Lab chest loot added to the Haze and Pond labs. Achievements no longer unlock after loading a custom or a creative mode game. Spider webs spawned by spiders no longer grant negative faction rep when killed. ARC.R shooting has updated audio. Fixed small memory leaks. Relocating an armor dummy and customizing it no longer puts the camera back to the old location. Fixed issue with Xbox and Windows Store builds where you could constantly keep getting a syncing data popping up from the Xbox OS while playing the game.

Patch 0.14.0 Public Test - 3811 to 3813 Changes All Fashion and Tough Nugget crafting recipes require 1 Sap and 1 bug part. Cookery UI updated to mention cooking meals instead of baking. Defrag and Pet Inventory buttons in the Inventory UI have labels. Added more upgrade stones in the Hedge and Haze. BURG.L animation / dialogue fixes. BURG.L will resume asking for help when he is down before meeting him. Pet Inventories count towards "Nearby Storage" when crafting. Crafting Recipe buttons no longer randomly show the "you can craft" checkmark even when you couldn't Clients now get MIX.R activation sounds and UI notifications when another client triggers one. Adding audio to the Rest Time-lapse. Updated icons for upgrade nuggets and rotten meat slurry. Knocked down pupa locations are properly synced on clients. Disable Pet Home equip button when a non-equippable item is selected. Payback attacks can no longer trigger if a boss fight is active. Weevils will hoard less around dropped mushrooms. Attempting to import Steam saves the old way into a Window Store build will no longer cause your game to get stuck on an infinite save conversion screen. Thistles should be easier to pick and require less cursor precision. Fixed some random memory corruption crashes.

-Hello MN Thriller I apologize for the issue you've run into during your time with Grounded. You'll be happy to know that this issue should be resolved in the next patch. Please submit a support ticket if this still isn't resolved after the patch or if you run into any other issues. Thanks for taking the time to let us know about this issue and have a great day!

-Hello David I'm sorry that you and your friend experienced these various issues while playing together. If you haven't already, I recommend that both of you submit a support request where we can work with you to gather all the necessary information to investigate the issue. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. I apologize for the frustration and inconvenience these issues have caused. Thanks, and have a great day!

-Hello I'm glad to hear that Willow has regained her voice! Please don't hesitate to submit a support ticket if you run into any other issues. There we can work with you one on one to gather information to help investigate the issues. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks, and have a great day!

-Hello Hellzjudgment I'm sorry that you've been dealing with these issues during your time with Grounded. If you haven't already, I recommend submitting a support ticket where we will work with you one on one to investigate these issues and hopefully develop a solution. Please make sure to include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks

-Hello Iceharon This specific bug is currently under investigation and the team is look for more information. If you haven't already, can you submit a bug report with the information posted below? I'm sorry that you've had this issue with the game. https://support.obsidian.net/contact 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. 5. Mouse type Thanks!

-Hello I'm sorry that you all have been dealing with this mouse issue during your time with Grounded. If you haven't already, I recommend submitting a support request as these forums are for players to help each other with specific issues. Once you submit a support request, we will work with you one on one to investigate the cause of this issue and hopefully issue a fix. Please include the information posted below. https://support.obsidian.net/contact 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the trouble this mouse issue has been causing you all!

-Hello MichaelKnight If you haven't already, I recommend submitting a support request so we can work with you one on one to either resolve or investigate this issue. There are a few lingering issues from this last patch the team is working on resolving in a hotfix update. I'm sorry that you and your friends have run into this issue. https://support.obsidian.net/contact 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks!

-Hello Romes2007 I'm sorry that the BURG.L chip sleuth quests haven't been given to you. Even though you haven't gotten them you can still find the chips in their designated areas. If you haven't already, I recommend submitting a support ticket with the information posted below, so the team can investigate this issue. I apologize for any frustration or inconvenience this issue has caused you. https://support.obsidian.net/contact 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Description of issue. 4. Last thing you did in the game before the issue occurred, if applicable. Thanks