cstanick

-Hello Stevo I'm sorry that you've been dealing with these random crashes during your time with Grounded. I see that you've already tried reinstalling the game and the Xbox App, so we can skip those steps. Next, I would make sure your video card and OS are both fully up to date. If that doesn't work, I recommend submitting a support request, so we can investigate this issue. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks

-Hi Skratchgonzo I'm sorry to hear that you've been experiencing crashes while trying to play Grounded. If you haven't already, I recommend making sure your video-card and OS are both fully up to date. If that doesn't work a fresh install can help as files can become corrupt or damaged. Please feel free to submit a support ticket if that doesn't resolve the issue. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks, and hopefully we can get this resolved quickly!

-Hello Please feel free to submit a support ticket, so we can investigate these points of interest issues. I apologize for any frustration that this issue has caused you. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks!

-Hi I'm sorry to hear that you've run into this issue with the Stump Chip unlocks. Can you please submit a support ticket, so we can investigate this issue? Obsidian Support Thanks, and sorry for the frustration that this issue has caused!

The ant issue should now be resolved with patch 1.0.5. Please submit a support ticket if you're running into this or any other issues. Obsidian Support Thanks, and have a great weekend!

Good news friends! The ants' piles of food should now be resolved in patch 1.0.5. Please feel free to submit a support ticket if you're still running into this or any other issues during your time with Grounded. Thanks!

-Hello Tazzy I'm sorry to hear that you've been experiencing these crashes when trying to play Grounded in MP mode. Can you please submit a support ticket, so we can properly investigate this issue? Please make sure to include all of the details regarding the game and your hardware. Obsidian Support I do have one question for you regarding this issue and your save. How many available saves can you load from for this world? I have a feeling that if this is a save from Early Access you might be over the limit and that could be causing the crashes. Thanks!

-Hi I'm sorry to hear that you both are dealing with this missing BURG.L issue. The team is still actively investigating this issue. Can you please submit a support ticket with all of your details, so we can continue to investigate this? Obsidian Support Thanks!

-Hello I'm sorry to hear that you've all dealt with a disappearing BURG.L. Can you please submit a support ticket if you haven't already? This way we'll be able to continue to track and investigate this issue. Obsidian Support Thanks for your patience while we work out this issue!

-Hello The team is aware of the issue regarding the Natural Explorer mutation, and it will be fixed in an upcoming patch. I apologize for the frustration that this has caused, and please feel free to submit a support ticket if you're still running into this or any other issue when the patch is available. We also have an Issue Tracker with the most common reported community issues. Obsidian Support Thanks for your patience while we work to resolve this and other issues!

-Hello If you are currently have lagging, stuttering, or freezing issues it is probably due to the black ants you will have to go to over to the black ant hill there will be screenshots below for ease of finding the location you will need to pick up all the pieces of food and that should stop the lagging, stuttering, and freezing. I also recommend checking the other ant hills as there have been reports of hoarding happening there as well. This should be addressed in an upcoming patch, and please feel free to submit a support ticket if you run into any other issues. We also have an Issue Tracker that keeps up to date on the most common community issues. Obsidian Support Thanks, and sorry for the frustration that this issue has caused!

-Hello I'm sorry that you all have been affected by the black ants and their hoarding. The team is aware of this issue, and they hope to have it resolved in an upcoming patch. Please let us know if you're still running into this or any other issue after the patch is available. Obsidian Support Just a friendly reminder these forums are for players to help each other with issues, and not an official way to report bugs. Thanks for your patience while we work to resolve these issues!

Hello! I'm sorry to hear that you all have been dealing with these crashes while trying to play Grounded 1.0. I recommend making sure your video-card and OS are both fully up to date. Then I would try reinstalling the game as files can become corrupt or damaged. If that doesn't work, I recommend submitting a support ticket. https://support.obsidian.net/contact Thanks!

Hi! I'm sorry to hear that you've both run into multiple issues with Grounded. Can you please submit a support request, so we can look into these bugs? https://support.obsidian.net/contact Thanks, and hopefully we can get these issues resolved soon!

Hello! This sounds like a bug to me, and I recommend submitting a support request. There we will work with you to investigate this issue, and hopefully come up with a solution. https://support.obsidian.net/contact Thanks, and sorry for the frustration that this has caused!

Hello! The marble and quartzite harvest points do not respawn, and you'll need to unlock additional recipes to make more than what is available in the backyard. Please feel free to submit a support request if you run into any other issues. https://support.obsidian.net/contact Thanks!

Hi! Not being able to sleep sounds terrible. If you haven't already, I recommend submitting a support ticket. There we will work with you and investigate this issue, and hopefully get you back to sleep. https://support.obsidian.net/contact Thanks!

Hi! I'm sorry to hear that you've both run into this issue. I recommend submitting a support request, so we can investigate this issue. https://support.obsidian.net/contact Thanks, and sorry for the frustration that this has caused!

Hi! I'm sorry to hear that you've run into an issue with getting the triangle wall recipe. I recommend submitting a support request, and we'll work with you one on one to investigate this issue. https://support.obsidian.net/contact Thanks!

Hello! It's true that we have not been able to reproduce this issue, and it's been on our radar for quite some time. I'll be forwarding this workaround to our QA team for investigation. If you run into any other issues, please feel free to submit a support ticket. https://support.obsidian.net/contact Thanks!

The Shared World maintenance is now complete! Please contact support if you run into any issues after the maintenance. https://support.obsidian.net/contact Thanks for your patience!

The Shared Worlds feature will be undergoing maintenance today and we will need to disable this feature for a short period of time. It is advised that you end all Shared Worlds games a few minutes prior to the maintenance to stop your session in a good spot. 🗓️ 9/7 @ 3pm PT We will be sure to post again when we are preparing to take the Shared Worlds feature down and will announce after maintenance has completed.

0.14.0 Public Test - 3824 to 3829 Changes Shared Worlds -Creating a Shared World copy from a save you have only played offline and then hosting it will properly load your character's data. -Fixed issue that could occur with new saves or making standard/shared world copies after hosting a Shared World and quitting to main menu. -The Shared World owner is the only player who can swap a Shared World from a non-custom to custom game from the Custom Game Settings window. -The number of friends a Shared World has given access to is now shown next to the Owner name in the Save / Load window. Other -Fixed crash that could happen randomly with ants looting bugs. -Helmet textures no longer become corrupted after wearing a Bubble Helmet"

0.14.0 Public Test - 3816 to 3824 Changes -Firefly headlamp no longer randomly flickers. -Tuned BURG.Ls movement settings a bit. -Bird no longer shows up in the Rest Time-lapse. -The "Open Crafting Menu" hotkey has been set back to C for keyboard. "Customize" building hotkey changed from C to G for keyboard. -Fireflies come down to the yard during the evening again. -The Import Save button has been added to Steam builds as well. -"Fashion Nuggets and "Rock of Fashion" have been changed to "Style Nuggets" and "Rock of Style" Secret Feature Added: Shared Worlds You can now create a Shared World as well as the Standard Worlds you have been doing since Game Preview launch. Shared Worlds are stored in the cloud and you can share them with any of your friends so they can host that world while you are not online. -You can own up to three Shared Worlds at any given time. -You can have 50 worlds shared with you at any given time. -Any Standard Worlds from before can be converted to a Shared World via the Save / Load menu. -Any Shared World you own or have been shared with can be copied down as a local Standard World for you to play on your own. -Shared Worlds can only be played by hosting it as a Multiplayer game. -Only one person can host a Shared World at a time (others will be able to join the current player who is hosting). -Any game progress that happens while anyone is hosting a Shared World will be properly restored regardless of who hosts the world next. Potential Use Cases: -Owner of Shared World who is hosting can logout for the day and have someone else who has the world shared with them rehost it while they are offline. -You can use this system to share copies of save games with friends: Create a Shared copy of an existing world, share it with said friend, have them download a Standard copy of it on their end. -If you own both a Steam copy and an Xbox / Windows Store copy, you can use this system to have a single Shared world that you can play through across all platforms. NOTE: This feature is considered beta and could have issues and could require online shared saves to be reset / lost as bugs are ironed out. If you test this feature out with a save with lots of progress, make sure it is not the only working copy of the world you have on your account. The shared save service could also go offline at any time during this testing phase to account for issues or updates as needed.

0.14.0 Public Test - 3813 to 3816 Changes Updated art of the Cool Fashion Nugget and Rad Fashion Nugget to not use the same mesh as the regular Fashion Nugget. Firefly legs no longer randomly stretch super long. The Pause Menu can no longer be triggered in between level loads by spamming ESC / Start. Hosts no longer get two notifications when taming a pet. Fixed Mutation icon quality being very low on Xbox One. Lab chest loot added to the Haze and Pond labs. Achievements no longer unlock after loading a custom or a creative mode game. Spider webs spawned by spiders no longer grant negative faction rep when killed. ARC.R shooting has updated audio. Fixed small memory leaks. Relocating an armor dummy and customizing it no longer puts the camera back to the old location. Fixed issue with Xbox and Windows Store builds where you could constantly keep getting a syncing data popping up from the Xbox OS while playing the game.