cstanick

I'm sorry to hear that you all have been running into various issues with Grounded. I recommend submitting a support ticket, so we can properly investigate these issues. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and I hope we can get these issues resolved quickly!

I'm sorry to hear that you've been dealing with these crashing issues while trying to play Grounded with your friends. Can you please submit a support ticket, if you haven't already? This way we can work with you one on one to investigate this issue, and hopefully get it resolved. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this has caused you.

This sounds like a bug, but if it isn't it sounds like something that could use some tuning. I'll be sure to report this to our QA team for investigation. Please feel free to submit a support ticket if you run into any other issues with Grounded. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

-Hey Jonescnify132 We've had reports of BURG.L disappearing from his post in the Oak Lab, but I haven't seen reports of him blocking players from getting into the lab. Can you please submit a support ticket? Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks!

-Hello Skurblord I apologize for the P2P connection issues you've been experiencing while trying to play Grounded with your friend. Please feel free to submit a support ticket, so we can investigate this issue. Once we hear from you, we'll work with you one on one to investigate these issue. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks

-Hello I apologize for the frustration that losing progress in your shared worlds has caused. If you haven't already, I recommend submitting a support ticket, so we can investigate this issue. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks

-Hey Isaac I'm sorry to hear that you've clipped through the map while playing Grounded. Can you please submit a support ticket? This we can investigate this issue, and hopefully get it resolved. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks

Traductor de Google -Hola El equipo es consciente de este problema y espera solucionarlo en un parche futuro. No dude en enviar un ticket de soporte si tiene algún otro problema. Por favor, incluya la siguiente información: 1. Plataforma (Consola Xbox, PC Game Pass, PC Steam). 2. Juego multijugador o para un solo jugador (si es multijugador, ¿puede decirnos cuántos jugadores hay en total en el juego y sus plataformas, si se conocen) 3. Nivel de dificultad 4. Descripción del problema. 5. Lo último que hiciste en el juego antes de que ocurriera el problema, si corresponde. Soporte de obsidiana ¡Gracias!

-Hello I'm sorry that you all have been experiencing various crash issues while trying to play Grounded. I understand how frustrating that can be, and I recommend submitting a support ticket. This we can investigate these issues and work with each of you one on one. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks, and sorry for the frustration that these crashes have been causing!

-Hello Stevo I'm sorry that you've been dealing with these random crashes during your time with Grounded. I see that you've already tried reinstalling the game and the Xbox App, so we can skip those steps. Next, I would make sure your video card and OS are both fully up to date. If that doesn't work, I recommend submitting a support request, so we can investigate this issue. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks

-Hi Skratchgonzo I'm sorry to hear that you've been experiencing crashes while trying to play Grounded. If you haven't already, I recommend making sure your video-card and OS are both fully up to date. If that doesn't work a fresh install can help as files can become corrupt or damaged. Please feel free to submit a support ticket if that doesn't resolve the issue. 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks, and hopefully we can get this resolved quickly!

-Hello Please feel free to submit a support ticket, so we can investigate these points of interest issues. I apologize for any frustration that this issue has caused you. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks!

-Hi I'm sorry to hear that you've run into this issue with the Stump Chip unlocks. Can you please submit a support ticket, so we can investigate this issue? Obsidian Support Thanks, and sorry for the frustration that this issue has caused!

The ant issue should now be resolved with patch 1.0.5. Please submit a support ticket if you're running into this or any other issues. Obsidian Support Thanks, and have a great weekend!

Good news friends! The ants' piles of food should now be resolved in patch 1.0.5. Please feel free to submit a support ticket if you're still running into this or any other issues during your time with Grounded. Thanks!

-Hello Tazzy I'm sorry to hear that you've been experiencing these crashes when trying to play Grounded in MP mode. Can you please submit a support ticket, so we can properly investigate this issue? Please make sure to include all of the details regarding the game and your hardware. Obsidian Support I do have one question for you regarding this issue and your save. How many available saves can you load from for this world? I have a feeling that if this is a save from Early Access you might be over the limit and that could be causing the crashes. Thanks!

-Hi I'm sorry to hear that you both are dealing with this missing BURG.L issue. The team is still actively investigating this issue. Can you please submit a support ticket with all of your details, so we can continue to investigate this? Obsidian Support Thanks!

-Hello I'm sorry to hear that you've all dealt with a disappearing BURG.L. Can you please submit a support ticket if you haven't already? This way we'll be able to continue to track and investigate this issue. Obsidian Support Thanks for your patience while we work out this issue!

-Hello The team is aware of the issue regarding the Natural Explorer mutation, and it will be fixed in an upcoming patch. I apologize for the frustration that this has caused, and please feel free to submit a support ticket if you're still running into this or any other issue when the patch is available. We also have an Issue Tracker with the most common reported community issues. Obsidian Support Thanks for your patience while we work to resolve this and other issues!

-Hello If you are currently have lagging, stuttering, or freezing issues it is probably due to the black ants you will have to go to over to the black ant hill there will be screenshots below for ease of finding the location you will need to pick up all the pieces of food and that should stop the lagging, stuttering, and freezing. I also recommend checking the other ant hills as there have been reports of hoarding happening there as well. This should be addressed in an upcoming patch, and please feel free to submit a support ticket if you run into any other issues. We also have an Issue Tracker that keeps up to date on the most common community issues. Obsidian Support Thanks, and sorry for the frustration that this issue has caused!

-Hello I'm sorry that you all have been affected by the black ants and their hoarding. The team is aware of this issue, and they hope to have it resolved in an upcoming patch. Please let us know if you're still running into this or any other issue after the patch is available. Obsidian Support Just a friendly reminder these forums are for players to help each other with issues, and not an official way to report bugs. Thanks for your patience while we work to resolve these issues!

Hello! I'm sorry to hear that you all have been dealing with these crashes while trying to play Grounded 1.0. I recommend making sure your video-card and OS are both fully up to date. Then I would try reinstalling the game as files can become corrupt or damaged. If that doesn't work, I recommend submitting a support ticket. https://support.obsidian.net/contact Thanks!

Hi! I'm sorry to hear that you've both run into multiple issues with Grounded. Can you please submit a support request, so we can look into these bugs? https://support.obsidian.net/contact Thanks, and hopefully we can get these issues resolved soon!

Hello! This sounds like a bug to me, and I recommend submitting a support request. There we will work with you to investigate this issue, and hopefully come up with a solution. https://support.obsidian.net/contact Thanks, and sorry for the frustration that this has caused!

Hello! The marble and quartzite harvest points do not respawn, and you'll need to unlock additional recipes to make more than what is available in the backyard. Please feel free to submit a support request if you run into any other issues. https://support.obsidian.net/contact Thanks!