cstanick

Hi! I'm sorry to hear that you've run into this issue with BURG.L and not being able to turn in a chip. The 1.1 update fixes BURG.L moving from his outpost in the Oak Lab. I see that you already submitted a ticket, but I would also suggest sending your save, so we can look into this. Thanks, and sorry for the trouble it's caused!

The 1.1 update isn't available to all players and is currently in the PTB phase. To switch to a custom branch in the Steam client, right-click on the game from the library page and select "Properties". Among the available tabs will be the "BETAS" tab. Your beta should be listed in the dropdown menu under "Select the beta you would like to opt into:"

Good news! BURG.L should return once players have access to patch 1.1. Patch 1.1 will release as a public test, and then to everyone after that. Please let us know if BURG.L is still missing once you've updated after the patch becomes available. Obsidian Support Thanks, and sorry for the frustration our wayward acting science manager has caused!

The missing BURG.L issue should be fixed in patch 1.1. Patch 1.1 will be available this week on a public test build and later for all players. Please let us know if BURG.L is still missing once you've updated your game after the patch becomes available. Obsidian Support Thanks!

It appears that you may be missing Microsoft Visual C++ runtime. I'll post a link below that could provide some answers. If you're still having issues with it, I recommend reaching out to Microsoft Support for assistance. https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170 Thanks!

The missing BURG.L issue should be addressed in patch 1.1. Patch 1.1 will be releasing sometime this week as a public test and then to everyone in a week or so. Please let us know if you're running into this issue after you've updated your game when the patch is available. Obsidian Support Thanks!

Hi! I'm sorry to hear that you've run into this issue while trying to play Grounded. I recommend submitting a support ticket, so we can investigate this issue. In the meantime, I have one additional question for you. Obsidian Support Are you running the game as an administrator? Thanks!

I recommend trying the following steps, as it seems like the game is using the integrated GPU in your processor. Open the "Nvidia Control Panel." Click "3D Settings" > "Manage 3D Settings." Click the "Program Settings" tab. On the "Global Settings tab," locate and select the "Preferred graphics processor" option. From the list, select "High-performance Nvidia Processor." Click Apply. Hopefully this resolves the issue! If it doesn't, please feel free to submit a support ticket, and we'll look into this issue. Obsidian Support Thanks!

BURG.L being stuck in an unreachable area should be resolved in patch 1.1. Pach 1.1 will release sometime this week as a public test, and then release to everyone in a week or so. Please feel free so submit a support ticket if BURG.L still hasn't returned once the patch becomes available. Obsidian Support Thanks!

I'm sorry that you've run into this issue with Grounded and understand how frustrating it can be. I recommend submitting a support ticket, so we can look into this issue. These forums are for players to help each other with issues, but not an official way to report issues. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks

Hello! I'm sorry that you've both run into this issue. I recommend submitting a support ticket, so we can investigate the issue. Obsidian Support Please make sure to include the following: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for any frustration caused by this issue!

Sorry to hear that you've also been affected by this sleep bug within Grounded. Please feel free to submit a support ticket, so we can properly investigate this issue. Obsidian Support Thanks!

Hi! I'm sorry to hear that you've not been able to play Grounded with your friends. I understand how frustrating that can be. There are a couple of other things you can try. I'll post them below. https://support.xbox.com/en-US/help/hardware-network/connect-network/network-ports-used-xbox-live https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-nat-error If either of those solutions don't work, please feel free to submit a support ticket. There we will work with you one on one to gather information related to this issue. Obsidian Support Thanks!

I'm sorry that you both aren't able to sleep in your game. I recommend submitting a support ticket, so we can investigate this issue. Obsidian Support I'm sorry for any frustration caused by this issue.

I'm sorry that you've run into this issue with BURG.L moving to an unreachable location in the lab. This issue should be fixed in patch 1.1. We'll be releasing the public test version of the patch sometime this week. Please feel free to submit a support ticket if BURG.L is still stuck after updating to the PTB or when the patch releases to everyone. Obsidian Support Thanks, and sorry for the frustration that this issue has caused!

Hi! I'm sorry to hear that you've run into this issue with building integrity. I recommend submitting a support ticket, so we can investigate this issue. https://support.obsidian.net/contact Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and hopefully we can get this resolved!

We are aware of some players having issues with MP connectivity while playing Grounded. We have not been able to reproduce every instance of this occurring in the game. If you haven't already, we recommend submitting a support ticket with your save or gamertag. Once we have your report and additional information, we'll be able to investigate this issue. https://support.obsidian.net/contact Here are some additional links that could help with network issues. https://support.xbox.com/en-US/help/hardware-network/connect-network/network-ports-used-xbox-live https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-nat-error Please note that these forums are for players to help each other with issues and not an official bug reporting forum. I apologize for the frustration that these mp issues have been causing you all. Thanks for your patience while we work to resolve these issues!

I'm sorry to hear that you've both run into this issue while playing Pentiment. Can you please post your save file and player logs for investigation? Pentiment Player Log Steam and PC C:\Users\%USERPROFILE%\AppData\LocalLow\Obsidian Entertainment\Missouri Pentiment Save Location Steam C:\Users\%USERPROFILE%\Saved Games\Pentiment Thanks!

Hello Ph30nix I'm sorry to hear that you've been experiencing this issue with Grounded. Unfortunately, we don't offer support for the game with mods installed. I recommend reporting the bug with the mod creator to see if they can offer any insight. Please feel free to submit a support ticket if you run into this issue after the mod has been removed. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

I'm sorry to hear that you both didn't get Corporate Kickback after defeating Director Schmector. Please feel free to submit a support ticket, so we can investigate this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this issue has caused!

You can find which version of the game you're running in the top right corner of the game's main menu.

Hey Raul I'm sorry to hear that BURG.L isn't accepting your Super Chips. I understand how frustrating that can be, and hopefully we'll be able to get this issue resolved. Please feel free to submit a support ticket, so we can properly investigate this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!

This is an issue that seems to have affected some players, and we hope to have it addressed in an upcoming patch. Please feel free to submit a support ticket if you run into any other issues. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this rotation bug has caused!

I'm sorry to hear that you've experienced this abnormally long sync time. Please feel free to submit a support ticket if it still hasn't synced properly. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this issue has caused!

You can recover your backpack by using the Game Repair menu and selecting Retrieve Backpack. This will transport one backpack per save/load to the Kid Case in the starting ravine. Please feel free to submit a suppor ticket if you run into any other issues. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!