
cstanick
Developers+-
Posts
409 -
Joined
-
Last visited
-
Days Won
1
Everything posted by cstanick
-
bug Pet Baby ants won't eat slurrys
cstanick replied to MrMalaka's topic in Grounded: Technical Support (Spoiler Warning!)
Hello MrMalaka I reached out to our QA team about this being a bug and they informed me that the pet ants do not eat. We do have a bug about them still displaying a favorite food. Hopefully, that will get resolved in a later patch once we've handled some of the more critical issues. Please don't hesitate to submit a bug report if you run into any other issues in the future. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level / NG+ Level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks -
Multiplayer broken post May 9 update
cstanick replied to nicoapost3's topic in Grounded: Technical Support (Spoiler Warning!)
Hey Nicoapost3 If you're still experiencing this issue I recommend submitting a support ticket. I'm sorry for the frustration that this bug has caused you and hopefully we'll be able to figure it out. I also recommend making sure your video-card and OS are both up to date as other quick solutions. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks -
Cross-platform friends not on list
cstanick replied to manfungpun's topic in Grounded: Technical Support (Spoiler Warning!)
Hey Manfungpun I'm sorry that you've run into this friend list bug. The current workaround is to start the game and then invite your friend and they should show up. I recommend submitting a bug report and we'll work with you one on one to investigate this issue. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level / NG+ Level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks and hopefully that workaround will get you and your friend in the game! -
Unbreakable underwater molar in NG+
cstanick replied to Doc KronZ's topic in Grounded: Technical Support (Spoiler Warning!)
Hey Doc I'm sorry about this rogue molar that can't be accessed. I recommend submitting a support ticket and we'll work with you to investigate the issue. Obsidian Support Please include the following details: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks! -
We are aware of the Location Obstructed building bug in Grounded. The team is currently working on a solution for this issue and we'll update players as soon as we have more information to share. Please note that the issue seems to occur with bases built around or on large objects such as the oak tree, wood pile, picnic table or other large in-game landmarks. If you run into any other issues during your time with Grounded please feel free to submit a support ticket. Obsidian Support Thanks
-
- 1
-
-
Crossplay Issue
cstanick replied to und3r34's topic in Grounded: Technical Support (Spoiler Warning!)
Hello! There was a delay with the Nintendo Switch patch, but it should be available now. I recommend downloading the patch and trying again. If that doesn't work, please feel free to submit a support ticket and we'll look into it. Obsidian Support Thanks, and have a great day! -
Hey NovaBE0309 I understand how frustrating it can be to get kicked out of the game and ruin the flow of the fun. Does this happen if you and your friend start a new game? If it doesn't it could be something going on in your world. Can you please submit a support ticket if it isn't too much trouble? Once we have your report, we'll work with you on investigating the issue and getting all the vital information to our QA team. Obsidian Support Thanks!
-
Hey EnDespair! I'm sorry that you and your girlfriend haven't been able to connect to play Grounded. Our team is currently investigating this issue where players aren't seeing each other in the lobby. I recommend starting the game and inviting her to join once it's started as other players have said it is a good workaround. If that doesn't work, please feel free to submit a support ticket, and we'll investigate it. Obsidian Support Thanks, and hopefully that will resolve the issue for now!
-
Hey Alex! It appears those pesky ants are at it again. This was fixed in a previous version, but clearly they are more resourceful than we expected. I recommend trying to pick up as much food as possible when journeying to the ant hills. Please feel free to submit a support ticket if you run into any other issues. Obsidian Support Thanks, and hopefully we can get this resolved quickly!
-
Needing help with grounded
cstanick replied to RcNox22's topic in Grounded: Technical Support (Spoiler Warning!)
Hi RcNoxx22 Are you still experiencing this issue in the latest version of the game? Thanks! -
Psn won't Link to Microsoft
cstanick replied to Justin Luebke's topic in Grounded: Technical Support (Spoiler Warning!)
I am sorry you were both experiencing this issue. It should be fixed now for PS5 and PS4, and please don't hesitate to submit a bug report if you run into any additional issues. Obsidian Support Cheers! -
Good news! In the latest update of the game there were some options added to Game Repair. One that should keep your sweet insect pets safe and by your side. I am sorry that so many pets were lost in the past, and please don't hesitate to contact us if you run into additional issues. Obsidian Support
-
can't login game
cstanick replied to Sukri_somsak's topic in Grounded: Technical Support (Spoiler Warning!)
Hello! The Account Provision error was resolved for all platforms except Nintendo Switch. We have a patch in the works for the Nintendo Switch. I recommend joining the Grounded Discord or following the thread below to stay up to date. Grounded Twitter Please don't hesitate to submit a bug report if you run into any additional issues while playing Grounded. Obsidian Support Thanks, and sorry for the frustration that this issue has caused you all! -
Crossplay link issues for ps5
cstanick replied to coltengarrison97's topic in Grounded: Technical Support (Spoiler Warning!)
Hello all! I'm sorry that you were all affected by the cross-play bug that was introduced in yesterday's update. It should be resolved for PC-Steam, PS5, and PS4. We have a patch in the works to fix this for our new Nintendo friends. I recommend following the thread posted below to stay up to date. Grounded Twitter Please don't hesitate to submit a bug report if you run into any other issues during your time with Grounded. Obsidian Support! Thanks for your patience and understanding! -
Grounded Nintendo Switch crashes
cstanick replied to dyzz24's topic in Grounded: Technical Support (Spoiler Warning!)
Hey Dyzz24 Sorry to hear that you've run into some issues with Grounded on the switch. I recommend submitting a bug report, so we can work with you one on one to gather the necessary details to help QA resolve this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and hopefully we can get this resolved quickly! -
Pet and their inventory disappeared
cstanick replied to Suddzy's topic in Grounded: Technical Support (Spoiler Warning!)
-Hello I'm sorry to hear that you all have run into a similar issue with your pet and their inventories. I know that there are some changes coming to pets in the Super Yoked update that drops on April 16th. If you're still running into similar issues after the update is available, please feel free to submit a bug report. Once we have your report we will work with you one on one to provide our QA team with as much information as possible, so that hopefully a solution can be developed. Obsidian Support Thanks, and sorry for the frustration that this pet issue has most likely caused! -
Grounded World Not Loading
cstanick replied to Vex939's topic in Grounded: Technical Support (Spoiler Warning!)
-Hey Vex939 There was an issue that was preventing players from accessing their Shared Worlds, but this has since been resolved. Please feel free to submit a bug report if you're still encountering this or any other issue. Obsidian Support Thanks! -
Fix for the High Contrast accessibility option not rendering correctly. 120fps enabled for Xbox Series X. Updated Icon (PS4/5, Switch). Updated Platinum Trophy name ("Historia Tassiae" PS4/5). Updated PS4/5 controller graphics.
-
- 1
-
-
I recommend submitting a bug report if anyone is still running into this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue 5. Last thing you did in the game before the issue occurred, if applicable 6. A clip if possible Thanks and sorry for the frustration that these desync issues have been causing!
- 8 replies
-
- multiplayer
- position
-
(and 1 more)
Tagged with:
-
-Hello metalhead-tom I apologize for any frustration caused by this issue in Grounded with your milk molars. If you haven't done so already, I recommend submitting a support request to aid with the investigation of this issue. Once we have your report we'll work with you one on one to gather information regarding this issue and hopefully provide the team enough information to develop a fix. Obsidian Support Thanks!
-
Greetings Watchers, patch 1.3.7.1411 is live to all players! Please let us know if you run into any issues during your time with this updated version of the game. https://support.obsidian.net/contact The player log file has been moved by Unity and it can be found in the following location: %USERPROFILE%\AppData\LocalLow\Obsidian Entertainment\Pillars of Eternity It has been renamed player.log You can also opt out of this current update by using the Legacy branch in Steam. In your Steam Library Right click on Pillars of Eternity, and select "Properties" Select the "Beta" Tab, and click the Drop Down for labeled "NONE - Select "legacy - Legacy build 1.3.7.1356" Close the Window, and you should have a download ready. Attempting to play the game should automatically trigger the download. 1.3.7.0.1377 changes are in bold. General: We have updated to Unity Version 2019.4.11. Updated graphics to DirectX 11. Fixed an issue where backer rewards would appear or unlock incorrectly. Also fixed a case where backer rewards might not unlock at all for users in the public beta. Corrected save file location for the public beta (You should no longer need to move save files into a _Local_ directory for them to show up correctly). Fixed an issue that prevented POE1 saves from being imported to POE2 after the last patch. If you possess a save game that could not be imported, loading and re-saving should correct the issue. Fixed an issue that caused some users to receive DLC content and/or backer items without having proper access to them. If you possess a save game that will not load on 3.7.1.1411 or later, due to it being created with DLC you did not purchase, please send us a support ticket along with your GOG or Steam username and a copy of a save game that has the issue (if multiple saves are affected, you only need to send 1 so we can verify). This issue did not affect users on Game Pass or Epic. Removed duplicate unused asset bundle files that artificially increased installation size. Navigation: Fixed areas that could not be navigated in numerous scenes. The lake in Cayron's Scar should no longer be unintentionally traversable when submerged. Fixed some cases where NPCs would become stuck when pathing during cutscenes. Fixed some cases where NPCs would walk or run in place during cutscenes. Fixed a handful of doors throughout various scenes that could be walked through due to lacking proper collision. Visual and Audio: Fixed multiple cases where characters might T-Pose briefly at the beginning of a cutscene. Fixed an issue where paperdolls in character creation and inventory screens might appear blurry. Overwhelming Wave should more reliably play its visual effects. Fixed VFX issues with the Woodskin spell rotating or attaching incorrectly. Symbols western chamber of Lle a Rhemen should now properly light up when expected. Fixed redundant horn audio playing after the battle of Yenwood. Fixed an issue where attempting to open locked containers could play multiple voice lines at once. Fixed a handful of cases where dialogue audio wouldn’t play when certain nodes were re-triggered. VFX will no longer become displaced when a character teleports or uses a movement ability. Unstrung Bow’s visuals will now properly appear on the ground when discovered. Soul Whip VFX are no longer lost on save/load or transitions. Penetrating Shot, Vulnerable Attack, Savage Attack, and similar VFX should no longer be lost on save/load or transitions. Released soul VFX in Sun in Shadow should now display correctly. Fixed an issue with Ninagauth’s Freezing Pillar VFX overlapping other visuals. Gafonercos will remain correctly positioned after completing certain attacks. Potion of Fleet Feet now properly plays a drinking animation. Reading from scrolls and rites will now position the scroll correctly in the reader’s hands. Fixed an issue that would cause water VFX to display improperly in certain areas. Fixed an issue where spoken dialogue was being unintentionally affected by reverberation. Quests and Dialogue: Ready the Cannons side quest should now properly update its objectives. Dialogue from Buried Secrets quest should no longer allow the player to demand their payment more than once. Fixed an issue where multiple barked lines in Gilded Vale could overlap excessively. Fixed an issue where Eder’s bark lines in the Temple of Eothas may end abruptly. Fixed a case where Calisca could trigger the wrong bark line near the camp inside Cilant Lîs. Fixed bark lines in Defiance Bay cutting short after their first line. Crag Ogres in Flames-That-Whisper Cavern should now more reliably play their banter on approach. Prisoners in Icantha’s house should no longer respawn in certain cases after save/load. Combat and Mechanics: Earth Blights should no longer sometimes detach from their selection circles when dominated. Scroll of Ray of Fire should now appear correctly and more accurately match the behavior of the Ray of Fire spell. Fixed a case where manually resolving stronghold combat could sometimes yield no rewards. Fixed a case where prone characters might try to move while prone, resulting in sliding behavior. Concelhaut’s Draining Missiles should no longer occasionally show 0.0 damage in the combat log. Weapon Specialization: Peasant should now reliably add its damage to unarmed attacks. Fixed some cases where the Halt spell might confuse enemy AI, causing them to repeatedly interrupt and re-attempt their own actions. Removed errant untargetable Xaurip that could sometimes appear in Dyrford Crossing. Fixed a case where Sleafhota might teleport to an alternate location mid-dialogue before attacking the player. Attacking Osrya directly will now reliably engage with her revenant and skeleton minions. Fixed a case where all survival camping bonuses might appear after spending only a single skill rank on Survival. One-Eyed Molina’s Gold-Fingered Spike-Flinger’s last two soulbound upgrades now increase Reload Speed instead of decreasing it. Deadfire Pack’s soulbound weapons now have the Universal weapon group. Fixed an issue with status effects from old saves duplicating when loaded on newer builds. Battle-Forged Godlike racial ability should no longer trigger a hit on the owner when non-hostile abilities are used (E.g. Second Wind). Caedebald’s Blackbow and Llengrath’s Blunt Wisdom are now of the universal weapon type. Stalker’s Torc item should now apply and display its effects correctly. Psychic and Brutal Backlash now correctly respect their per encounter rules. St. Ydwen’s Redeemer no longer displays “Destroys Vessels” activations in the combat log when not fighting a vessel. Scroll of Minoletta’s Minor Missiles will now better match the effects of the origin spell. User Interface and Interaction: Fixed a UI issue where chants could sometimes clip beyond their scrolling frame. Fixed a case where the damage type icon on the character sheet might not position correctly. Fixed some cases where assigning companions to multiple stronghold missions at once might cause UI issues. Quick loading with the crafting or enchanting UI open should no longer result in a permanent black screen. Fixed a typo in the description of Animal Companions. Fixed an issue where highlighting certain parts of a defeated enemy would not allow you to loot them. Doors in some scenes that were difficult to interact with have had their collision revised and should now be more reliable. Fixed a case where the final pressure plate in the Temple of Woedica would not appear. Examining the wall trophy inside of Elm’s Reach should now be possible. Skipping intros when first starting the client should now be more responsive. Fixed accuracy tooltips not appearing on the character sheet. Interactable tree in the Abbey of the Fallen Moon now can be interacted with properly. Fixed a bug preventing interactable highlights from appearing after opening the map. Fixed an issue that caused tooltips to sometimes shake in the UI. Fixed incorrect version numbers across different platforms. They should all match now and increment correctly. Known Issues: Some users have reported crashing on 32-bit operating systems. While 32-bit operating systems fall below our minimum requirements, users that had better luck on 3.4.0.1318 will find a Legacy branch available Steam/GOG which may yield better results. Some users on GOG have reported a black screen on startup. This is being investigated, but disabling the Galaxy overlay appears to be a temporary solution. This update is currently unavailable for OSX & Linux. We are investigating bringing these platforms up to speed as part of a future patch. The feedback from the community surrounding this release has been wonderful. Thank you all for the continued support!
- 132 replies
-
- 12
-
-
-
Haze lab Tapes 3 and 5
cstanick replied to Jaron Allen's topic in Grounded: Technical Support (Spoiler Warning!)
I'm sorry to hear that some of you are still running into this issue. The team is still working on resolving the specific and rare instance that is affecting some players. I recommend submitting a support ticket, so we can continue to gather information on this issue. https://support.obsidian.net/contact Thanks!