cstanick

I haven't seen this reported at all. By any chance did you happen to harm the black ant queen in your first playthrough? If you did, all black ant spawns are drastically reduced due to your actions. If you didn't I recommend submitting a support ticket, and we'll look into it. Obsidian Support

I'm sorry to hear that you all have run into some issues with linking your game for cross platform play. Our team is working with Sony and Nintendo to provide a way in game to unlink accounts. In the meantime your best course of action is to submit a support ticket and we will work with you to manually unlink the account. Obsidian Support

I recommend submitting a support ticket if you haven't already. Once we have your ticket we will work with you to investigate this issue. Obsidian Support Sorry for the trouble that this has caused you all!

There was a new option added to the game repair menu in todays update that should resolve this issue. Added a “Restore Player Data” Game Repair button if your save game is in a state where you have multiple player files matching your profile and you are loading the incorrect player data. Please feel free to submit a support ticket if you're still running into this issue. Obsidian Support

Hello I was informed that this sounds like a bug, but it should be resolved in the 1.4.3 update. Please feel free to submit a bug report if you're still encountering this issue after that patch becomes available. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level \ NG+ Level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks

Sorry to hear you both are dealing with this issue on Nintendo Switch. Your best course of action is to submit a bug report and we'll look into it. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks

Hey TheDshibby The "Location Obstruction" bug should be fixed now. Please feel free to submit a support ticket if you're still running into this or other issues. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks, and have a great day!

Hey Nickolas Currently there isn't a way to unlink within the game. If you send a support ticket we can unlink manually. Obsidian Support Thanks!

Hello MrMalaka I reached out to our QA team about this being a bug and they informed me that the pet ants do not eat. We do have a bug about them still displaying a favorite food. Hopefully, that will get resolved in a later patch once we've handled some of the more critical issues. Please don't hesitate to submit a bug report if you run into any other issues in the future. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level / NG+ Level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks

Hey Nicoapost3 If you're still experiencing this issue I recommend submitting a support ticket. I'm sorry for the frustration that this bug has caused you and hopefully we'll be able to figure it out. I also recommend making sure your video-card and OS are both up to date as other quick solutions. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks

Hey Manfungpun I'm sorry that you've run into this friend list bug. The current workaround is to start the game and then invite your friend and they should show up. I recommend submitting a bug report and we'll work with you one on one to investigate this issue. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level / NG+ Level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks and hopefully that workaround will get you and your friend in the game!

Hey Doc I'm sorry about this rogue molar that can't be accessed. I recommend submitting a support ticket and we'll work with you to investigate the issue. Obsidian Support Please include the following details: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks!

We are aware of the Location Obstructed building bug in Grounded. The team is currently working on a solution for this issue and we'll update players as soon as we have more information to share. Please note that the issue seems to occur with bases built around or on large objects such as the oak tree, wood pile, picnic table or other large in-game landmarks. If you run into any other issues during your time with Grounded please feel free to submit a support ticket. Obsidian Support Thanks

Hello! There was a delay with the Nintendo Switch patch, but it should be available now. I recommend downloading the patch and trying again. If that doesn't work, please feel free to submit a support ticket and we'll look into it. Obsidian Support Thanks, and have a great day!

Hey NovaBE0309 I understand how frustrating it can be to get kicked out of the game and ruin the flow of the fun. Does this happen if you and your friend start a new game? If it doesn't it could be something going on in your world. Can you please submit a support ticket if it isn't too much trouble? Once we have your report, we'll work with you on investigating the issue and getting all the vital information to our QA team. Obsidian Support Thanks!

Hello RockdivaAlania There was an additional SCA.B added in the Full Yoked update. Good luck finding it!

Hey EnDespair! I'm sorry that you and your girlfriend haven't been able to connect to play Grounded. Our team is currently investigating this issue where players aren't seeing each other in the lobby. I recommend starting the game and inviting her to join once it's started as other players have said it is a good workaround. If that doesn't work, please feel free to submit a support ticket, and we'll investigate it. Obsidian Support Thanks, and hopefully that will resolve the issue for now!

Hey Alex! It appears those pesky ants are at it again. This was fixed in a previous version, but clearly they are more resourceful than we expected. I recommend trying to pick up as much food as possible when journeying to the ant hills. Please feel free to submit a support ticket if you run into any other issues. Obsidian Support Thanks, and hopefully we can get this resolved quickly!

If your resources still aren't spawning in correctly, I recommend submitting a support ticket. Once we have your report we can work with you to gather all the information that QA will need to investigate this bug. Obsidian Support Thanks, and sorry for any frustration this issue has caused!

Hi RcNoxx22 Are you still experiencing this issue in the latest version of the game? Thanks!

Hello! I'm sorry you both have run into the Account Provision error. Our team has resolved this on PC, and everything should be working correctly now. Please don't hesitate to submit a support request if you run into this again or any other additional issues. Obsidian Support Cheers!

I am sorry you were both experiencing this issue. It should be fixed now for PS5 and PS4, and please don't hesitate to submit a bug report if you run into any additional issues. Obsidian Support Cheers!

Good news! In the latest update of the game there were some options added to Game Repair. One that should keep your sweet insect pets safe and by your side. I am sorry that so many pets were lost in the past, and please don't hesitate to contact us if you run into additional issues. Obsidian Support

Hello! The Account Provision error was resolved for all platforms except Nintendo Switch. We have a patch in the works for the Nintendo Switch. I recommend joining the Grounded Discord or following the thread below to stay up to date. Grounded Twitter Please don't hesitate to submit a bug report if you run into any additional issues while playing Grounded. Obsidian Support Thanks, and sorry for the frustration that this issue has caused you all!

Hello all! I'm sorry that you were all affected by the cross-play bug that was introduced in yesterday's update. It should be resolved for PC-Steam, PS5, and PS4. We have a patch in the works to fix this for our new Nintendo friends. I recommend following the thread posted below to stay up to date. Grounded Twitter Please don't hesitate to submit a bug report if you run into any other issues during your time with Grounded. Obsidian Support! Thanks for your patience and understanding!