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jlee

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Everything posted by jlee

  1. jlee
    Hi Mihai, I'll have our development team investigate this issue right away. Thank you for bringing this issue to our attention. -Jon
  2. jlee
    Hi Andragorin, Thanks for posting your save file here. We've got the issue confirmed on our end and our developers are working on a fix as quickly as possible. Unfortunately, we are unable to do as you've requested due to POTD saves being made as they are, we cannot "roll back" to an earlier save point in your playthrough. I apologize for the trouble this has caused you. We'll work hard to make sure this kind of thing doesn't happen to others in the future.
  3. jlee
    Hi Folrand, I've add your issue to our database for our developers to investigate Defiant Apparel's passive effect "Captain's Eye". Thanks for bringing this issue to our attention!
  4. jlee
    Hi Loub, Thanks for posting your issue here about Iconic Projection. I've added your bug to our database for our developers to investigate. In the meantime, could you send us or provide us a link to your save file?
  5. jlee
    Hi Nargapo, Can you please provide us with a save file that is before you accept the last RDC quest or before you turn it in? It'd greatly help us with our investigation.
  6. jlee
    Hello AndreaColombo, I've added your Character Sheet cutoff issue to our database for our developers to investigate. Thank you for bringing this issue to our attention.
  7. jlee
    Hello Multihog, I've added your issue to our database for our developers to investigate. In the meantime, can you please provide us with your output log file and save game file? We greatly appreciate you bringing this issue to our attention.
  8. jlee
    Hello George_Truman, We've entered an issue regarding Wahai Poraga's behavior and are currently investigating. We greatly appreciate you bringing this issue to our attention. Thanks! -Jon
  9. jlee
    Hello Crucival, I'm sorry to hear that you are experiencing issues loading saves in the Old City Overlook in addition to experiencing a crash. Could you please provide us with a save file that is right before the crash and load issues you encounter? Additionally, could you also send us your crash logs for the Coronet SI and the freezes when you try to load your save files? It'd greatly help us in our investigation. -Jon
  10. jlee
    Hi thelee, I'm sorry to hear that you're experiencing a freeze upon attempting to retrain Eder. Thank you for providing your machine specs and log files. They'll be of great use as we investigate your issue. We'd greatly appreciate it if you could also let us know if this issue is only occurring when retraining Eder or if any other companions are affected. Thanks for bringing this issue to our attention. We deeply appreciate your patience and support!
  11. jlee
    Hello screen, I've entered your French localization issue into our database and we'll try to get this fixed as soon as possible. Thanks for posting your issue here. We greatly appreciate it. -Jon
  12. jlee
    Hi PangaeaACDC, Just wanted to check in. Is this issue still occurring for you? If so, we'd greatly appreciate it if you could provide us with the full crash log files for this issue. These can be found here: ~/.config/unity3d/Obsidian Entertainment/Pillars of Eternity II/Player.log
  13. jlee
    Hi Nemesis7884, Thank you for posting your issue here. We'd greatly appreciate it if you could provide us with your save file so that we may use your character build to thoroughly investigate your issue. Save file location: %USERPROFILE%\Saved Games\Pillars of Eternity II
  14. jlee
    Hi Suen, I've entered your character creation issue into our database. We'd greatly appreciate it if you could also provide us with your output log file and your save file so that we may thoroughly investigate your issue. Output log file location: Steam: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save file location: %USERPROFILE%\Saved Games\Pillars of Eternity II
  15. jlee
    Hello MaKaYar, Regarding the Soul Whip two issues you are pointing out: 1. Viewing your attack calculations from the Character Sheet shows a randomly generated simulation of a basic attack calculations during combat and would not show the Soul Whip bonuses every time. For example, one such simulated calculation could be of a miss and therefore no Soul Whip bonus would display from the character sheet tooltip. TLDR: Not seeing your Soul Whip bonus in the tooltip consistently from the Character Sheet is expected behavior and is not a bug 2. The screenshot you've provided us of Soul Whip not applying in combat may be a bug and I'll enter your issue into our database just in case so that we may conduct a proper investigation. In the meantime, we'd greatly appreciate it if you could send us your save file so that we may use your character build and narrow down what the cause may be for that occurring. Thank you for bringing this issue to our attention
  16. jlee
    Hi Bodandly, Thanks for posting your question about weapon proficiencies regarding your Devoted Fighter and Helwalker Monk multiclass. Your character not gaining any weapon proficiencies is intended due to the Devoted subclass stating that you may only have 1 weapon proficiency. kmbogd is correct in saying that this is in addition to your default Fists. So if you chose a Greatsword as your weapon proficiency as a Devoted Fighter, you will not gain any more weapon proficiencies as you level up. I hope this answers your question
  17. jlee
    Hi all, To import your Pillars of Eternity 1 save files to use for Pillars of Eternity II: Deadfire on Mac, try placing your completed save files in the following file location: ~Library/Application Support/Pillars of Eternity/Saved Games Please also be sure that in order for your PoE1 saves to be recognized as valid importable saves that the main story must have been completed and the end game slides have been viewed. Thanks, -Jon
  18. jlee
    Hi BrosifBallin, Thank you for your post. I have added your issue to our database and we will conduct a thorough investigation of targeting spawning enemies. In the meantime, if you could provide us with a screenshot of the issue, we'd greatly appreciate it. Thanks! -Jon
  19. jlee
    Hi Unreason, Thank you for your post. It is intended for the top left portion of the map in the Old City Ruins to be inaccessible. The area transition places your party in the appropriate location by design when coming from the Old City to the Old City Ruins. I hope this helped clarify the situation. Thanks, -Jon
  20. jlee
    Hi mammasaura, Thank you for your post. We are aware of the issue affecting Eder in the same way, but we will add your results to our investigation and continue working towards a resolution as soon as possible. https://forums.obsidian.net/topic/97514-duplicated-eder/ Thanks! -Jon
  21. jlee
    Hi Thefubsss, Thank you for your post. We will add your issue of Servant, Guard, and Cook NPCs having no interaction dialogue to our database. We are aware of the PoE1 import issues and are working towards a resolution as soon as possible. Thanks! -Jon
  22. jlee
    Hi fenij, Thank you for posting your Mac performance experience here. Unfortunately, our optimization measures account for the minimum graphics card (NVIDIA GeForce GT750M) for Mac to render reasonably, however we do not account for issues in performance you may experience when below our minimum. Our character creation scenes are also one of our more complex scenes in the game and it is expected for performance to be more demanding. As for the black screen and the pirate ship issues, we are aware of these and are working towards a solution for them as soon as possible. Thanks, -Jon
  23. jlee
    Hi Sidushi, Thank you for posting your issue here. Unfortunately, we are unable to edit your save file. I would suggest loading an earlier save file and resuming your playthrough from there. In the meantime, we'll add your issue to our database and work towards a solution as soon as possible. Thanks, -Jon
  24. jlee
    Hi jakl201, Thank you for posting. We'll look into Beodul being attacked in the Sea Cave and add your suggestion that he should fight back to our database. Thanks! -Jon
  25. jlee
    Hi MindWeb, We are aware of the issue of crew members spawning stacked on top of each other below decks and are working towards a solution as soon as possible. Thanks, -Jon
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