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Hi Polanski, Thank you for posting. We'd greatly appreciate it if you could provide us with your output log and let us know what OS you are using (Windows, Mac, Linux) along with your machine's specifications so that we may investigate the issue further. If you could also provide us with a video of the issue occurring, that would be awesome. Thanks, -Jon

Hi mauberni, We greatly appreciate your post and we will add this issue to our database. Thanks! -Jon

Hi Guns, Thank you for posting your issue along with your output log and dxdiag. We are aware of the issue of the game freezing during the prologue and are working towards a solution as soon as possible. Thanks, -Jon

Hi ashper, We greatly appreciate your feedback and we'll add your suggestion to our database. Thanks! -Jon

Hi SmugPlatypus, We greatly appreciate your post. I have added the issue to our database. Thanks, -Jon

Hi Malsanity, We are aware of the issue of experiencing infrequent crashes during area transitions and are working towards a solution as soon as possible. Thanks, -Jon

Hi captainbutt, We are aware of the rare issue of a crash occurring upon transitioning to the World Map and are working towards a solution as soon as possible. Thanks, -Jon

Hi NwFrplayer, We are aware of this issue of one of the conversation options for Saewyn not working properly and we are working hard on a solution to this as soon as possible. Thanks, -Jon

Hi gyspydavey, We greatly appreciate your post. I have added your issue to the database. Thanks, -Jon

Hi MrBirthday, We are aware of the issue and are currently working hard on producing a resolution as soon as possible. Thanks, -Jon

Hi Sherab, We greatly appreciate your post and I have added your issue to our database. Thanks, -Jon

Hi sefearion, We are aware of the issue affecting some users crashing when trying to launch the game and are currently working a resolution to the problem. We appreciate your post and the output log you have provided. Thanks, -Jon

Hi systolicframe, Could you provide us with your output log generated after the crash occurs? It would greatly help us in our investigation of your issue. Please refer to this link if you need help locating the output log: https://support.obsidian.net/article/20-how-do-i-report-a-bug Thanks, -Jon

Hi monagales, Thank you for posting your issue. I've added it to our database.

Hi Oushiii, We are aware of the issue that the player may crash during the character creation process and are currently working on a solution to the problem. Thank you for providing your output log. We will add this to our investigation.

Hi Pablo, We're glad you enjoyed Pillars of Eternity I and we hope you enjoy your experience playing Pillars of Eternity II: Deadfire! I would suggest the closest fit to your screen resolution at fullscreen would be the 1600x900 option in the Graphics settings. Other than than, I agree that your best alternative would be playing in Windowed mode as you are doing at your preferable resolution.

Hi cheesevillain, We are aware of this issue affecting Mac users and are currently working on a resolution to the problem. Unfortunately, at this time we are unable to provide a save file for Mac users to reliably use. However, we will keep you apprised of the situation as new developments come in. We deeply appreciate your patience and apologize for the inconvenience.