Everything posted by SChin
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Iconic Projection has no PEN
SChin replied to Delterius's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Delterius! Thank you for bringing this to our attention. I'm not positive of the intention with this, but I'll be putting a report together and assigning it to the Systems Design team to investigate so they know that this is a thing. If you find anything else, please continue to post them so we can continue to make Deadfire better! Thanks again!
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[4.0] Concelhaut's Parasitic Quarterstaff Description Error
SChin replied to guildwriter's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Guildwriter! Thank you for letting us know about this broken link! I'll put a report together and assign it to the Systems Design team for an investigation. If you discover anything else, please continue to report them. Thanks for all the help!
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[Bug 4.0] Arcane Archer not scaling as expected
SChin replied to TheWeaver's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello everyone! Sorry for the delay. I'll put this in a report and get it to the Systems Design team to see what they have to say about it and come back and let you know. Stay tuned!
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Unable to Launch Game - Initial Launch from New Install - New Steam Purchase
SChin replied to HappyCanine's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello HappyCanine, I'm sorry to hear you are having trouble getting Deadfire to start. The only reason we have seen this occur lately is due to a networking program called Citrix. Other users who had this issue reported that there was an update to their Citrix receivers that caused some of their Unity based games on Steam to fail when launching. Those users also reported rolling back the Citrix update or uninstalling the program was able to resolve their issue with launching Deadfire. Would you be able to check to see if this is the issue you are having and let me know the results? Thank you HappyCanine, and sorry for the inconvenience this is causing.
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Relentless Storm + Lion's Sprint
SChin replied to theBalthazar's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello theBalthazar, Thank you for letting us know about this! I put a report together and assigned it to the Systems Design team for an investigation. If you discover anything else about this particular issue, please continue to post it here as I have linked this thread to the bug report to be used as a reference. Thanks again!
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Endre's Flog of Obedience seems to be missing from the game
SChin replied to JPK's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello JPK! Thank you for letting us know about this issue. I put a report together and assigned it to the Area Design team for an investigation. I also added the flail to your Wacher's inventory and removed the achievement blocker from the save since I had to cheat the item into your inventory. You should see the updated save file attached the email I sent back. If you run into any other issues like this, please don't hesitate to reach out to us again. Thank you for the help and sorry for the inconvenience this caused.
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DLC Forgotten Sanctum does not start
SChin replied to Krewal's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Krewal! There should be a new staircase leading down in the center of the maze located in the old temple. That staircase should take you to the new DLC content. If it isn't doing that, please let me know, as well as let me know which mods you have active, because I cannot load the save file without those mods. Thank you Krewal, and sorry for the inconvenience this is causing.
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(Suggestion) Music at Night
SChin replied to Nehm's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone! I can definitely put in a request so it'll at least be seen and possibly remembered for future games, but I can't make any promises that any changes will be made for this a this in Deadfire at this point. I'll keep my fingers crossed Thanks for the suggestion!
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Getting less experience from quests than intended?
SChin replied to railgun430's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Railgun, If I recall, experience distribution was not always explained in the easiest manner and would show for each quest part as well as the overall quest. I'd still like to have someone take a look to be sure that the experience distribution in your game is working as intended. Would you be able to provide us with a save file that we could use for testing purposes, preferably before turning in those bounties if possible? If needed, you can find instructions on where the saves are located here. If the file is too big for the forums, feel free to send it to me at support@obsidian.net along with a link to this thread as a reference. Thank you for bringing this to our attention and for the help Railgun!
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[4.0.1]"News" is broken
SChin replied to ~Wanderer~'s topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Wanderer! That news looks old indeed. I'll put a report together and have the team investigate what's going on and see if we can't get this fixed up Thanks for helping to make Deadfire better Wanderer!
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Devastating Blow Inconsistancy
SChin replied to theBalthazar's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone! Thank you for letting us know that the description of damage for Devastating Blow can come off as confusing. I put a report together with the information you provided and sent it to the Systems Design team for an investigation and to determine what they want to do with it. If you discover anything else about this, please continue to post it here as this thread has been linked to the report to be used as a reference. Thanks again, and sorry for the confusion.
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Maia isn't in the party but interjects when recruiting Mirke
SChin replied to handsomenat's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Handsome! Thank you for reaching out to us about this issue. Fortunately we have had this one reported and it has been Verified Fixed in our system. It looks like the fix is getting ready to ship with the v4.0.2 patch update. Keep an eye on the patch notes to see when this fix goes live! Thanks again for the help Handsome!
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[4.0] Fyrgist Not Dropping Kapana Taga When Boarding
SChin replied to guildwriter's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone! We are still investigating this issue, but if you have saves where we can get this to reproduce, we would be more than happy to take them for the extra data. If needed, you can find instructions on where the saves are located here. If the file is too big to post here, feel free to send them to me at support@obsidian.net with a link to this thread as a reference. Thank you for keeping us appraised on this bug in the newer versions.
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Reactivity to PoE1 quest 'Blood Legacy'
SChin replied to Triple - A Foxy Lad's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello again Luke! Thanks for the help and the research put into this one! I put another report together and added all the information you provided here and in the email for the Narrative and Area Designer teams to investigate. If you discover anything else about this issue, please continue to post it here as I have linked this thread to the report to be used as a reference. Thanks again Luke!
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[3.0.1] Heart-Chime Amulet still doing the wrong effect
SChin replied to thelee's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone, Not much to report at the moment as it's still in the same status. It's currently considered a lower priority compared to some of the other bugs being worked on and it's taking a bit longer to get to them since the DLCs have been released and some developers are being moved on to other projects. I'll keep my fingers crossed!
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Arkemyr's robe bug
SChin replied to bartopolis1234's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone, The bug is thought to be fixed for version 4.0.0. If you are still having it occur, can you please send me a new save where this can happen to support@obsidian.net along with a link to this thread as a reference? Thank you and sorry if you're still having this problem
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Ydwin commenting on encounter with Rymrgand before it happens.
SChin replied to Triple - A Foxy Lad's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Luke! Thank you for the assist on this! I received your email with the save file, put it together with a report, and sent it along to the team to start their investigation into this issue. If you notice anything else about this, please continue to post it here as I will be linking this thread to the bug report so the team can use it as a reference. Thanks again for the help!
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Game ending blocked (nothing after Eothas dialog)
SChin replied to vehementi's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Vehementi, Thank you for letting us know about this issue and for emailing me the extra information needed for the investigation. I'll be replying to the email as well, so keep an eye on your inbox if you haven't checked it already. Thanks again and sorry for the inconvenience this bug is causing.
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Figher. Black Jacket have no Rapid Recovery. Bug?
SChin replied to Gregorovich's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello everyone, Thank you for reporting this issue. I'll be putting a report together to have the Systems Design team investigate the situation, especially since you can't dismiss the Watcher if you make them to be a Black Jacket Fighter. If you notice anything else about this bug, please continue to post about it as I will be linking this thread to the report so it can be used as a reference. Thanks again for reporting this and sorry for the inconvenience this issue has caused.
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Persistent crashing to desktop starting today [Access Violation (0xc0000005)] error
SChin replied to Taranaki's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Taranaki, I'm sorry to hear about the troubles you are having trying to launch Deadfire. You wouldn't happen to be using networking software called Citrix would you? All of the issues the past couple of months regarding folks crashing as soon as they press launch on Steam have all been due to Citrix doing an update to their receivers. All users with this problem reported fixing the issue by either rolling back the updates or uninstalling the Citrix program. It seems, for some reason, the recent update that Citrix did has been preventing users from launching certain Unity based games on Steam. If this is not the issue, please let us know so we can look further into this when we return from holiday break on January 2nd. Thank you Taranaki, and sorry for the inconvenience this is causing.
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Crown of Exiled Queen Same as Chain of Rightful Authority
SChin replied to nem0's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Nem0! Thank you for reporting about these items to us. I've put a report together with the information you provided in the other post and send it to the Systems Design team to investigate. If you discover anything else about these items, please continue to post about them on the other thread as I linked it in the bug report to be used as a reference. Thanks again Nem0!
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[4.0] Shrimp's VO cut-off in Queen's Berth
SChin replied to AndreaColombo's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Andrea! Thanks for letting us know about this VO issue Per usual, I'll put a report into the system and assign it to the Audio team for an investigation into why this is happening. Thank you for your continual help in improving Deadfire!
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VTC official not firing Luca
SChin replied to a post in a topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Psychovampiric, Sorry about this bug and thank you for looking into it so much. I put a report together with all the information you provided and sent it off to the Area Design team to investigate a bit further. If you notice any more about this, please continue to post about it here as I have linked this thread to the report so the team can use this as a reference. Thanks again for the help, and sorry for the inconvenience this bug has caused.
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Unable to load savegames or to continue
SChin replied to dentoN's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Everyone! First, thank you Denton for letting us know about your issue and the diagnostic that worked to resolve the issue. Second, Elbe, from what I can see in the output_log.txt file, it seems your game is having trouble finding some files. The first thing I would do is temporarily remove the mods that the report says you have been using to make sure that they aren't causing any issues after the most recent patch update that we released. If the issue persists, then I would have you repair your game files via GOG to make sure they are all present and accounted for. I'll list instructions on how to do this below. 1. Launch GOG Galaxy and log in with your GOG.com account. 2. Go to the game's tab. 3. Click MORE > Manage installation > Verify / Repair > VERIFY GAME. If verifying the files didn't work, then I'd try uninstalling and reinstalling to force all files to go to a specific place where the game should recognize since they'll be freshly installed. In the event that doesn't work either, please let me know so I can have the team look into the issue further. We are still on break until January 2nd, so I'm hoping this can get you going sooner. If you do end up needing further help, would you also be able to provide us with a save file that does work and a save file that does not work for the team to use for an investigation? If needed, you can find instructions on where the saves are located here. If the files are too large to attach to the forums, please send them to me at support@obsidian.net along with your user name and a link to this thread as a reference. Thank you everyone, and sorry for the inconveniences you have been going through.
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Complete text-voiceover mismatch
SChin replied to rone's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Rone! Thank you for letting us know about this VO-text mismatch. I've put a report together and sent it to the Narrative team for an investigation. If you discover any more of these, please continue to post them so we can keep making Deadfire even better. Thanks again Rone!