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Everything posted by SChin
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Bug in Beast of Winter fight
SChin replied to Grone's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hello Grunker, I'm sorry the combat has been giving you issues. Would you be able to provide us with a save file where these issues are occurring so the team can investigate this with the party you have? If the save is too big to attach to this thread, would you be able to send it to me at support@obsidian.net along with your forum user name and a link to this thread to be used as a reference. If needed, you can find information on where the saves are kept here. Thank you Grunker, and sorry for the experience you have had during these combats. -
Hello Pinpyon, I'm sorry you are having these issues with Deadfire. I put a report together with all the amazing information you provided and assigned it to the Programming team for an investigation. If you discover anything else about these issues, please continue to post them here as I will be linking this thread to the bug report for them to use this as a reference. Thank you Pinpyon, and sorry for the inconvenience this is causing.
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Hello Marco, I'm sorry you are running into these issues. Are you still having these problems? If so, can you reproduce the issue and then send me a copy of the output_log.txt file as well as your DxDiag report? If needed, you can find instructions for obtaining these here. If the forums don't allow you to attach it all, feel free to send me the contents to support@obsidian.net along with your forum user name and a link to this thread to be used as a reference. Thank you Marco, and sorry for the inconvenience this is causing.
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Most people get to take the whole holiday off. Others like myself bring a company laptop cross country and pop in to keep the post holiday workload down
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Hey Silvaren! Thank you for letting us know about this! I put a report together and sent it to the Systems Design team to investigate. If you discover anything else like this, please let us know so we can continue to make Deadfire even better! Thanks again for the help!
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Hello Mislas, I believe the issue has been fixed for users who hadn't already obtained the quest. In this instance, I believe you can still turn in the quest, but it would have to be with Tayn as the fix wasn't able to be retroactive. Thank you for checking in about this quest and sorry for the inconvenience is has caused your playthrough.
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Hey folks! I put in a report for the Systems team to take a look at and see if they want to do something with it. Per usual, I linked this thread to the report, so if you've any more to report about this, please continue to post it as they'll be looking at this for reference. Thanks again for all the help to make Deadfire even better!
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Stutters
SChin replied to emperor74's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hello Emperor, I'm sorry you are having performance issue while playing Deadfire. Would you be able to reproduce the issue and then send me a copy of the output_log.txt file for the programmers to use for their investigation? If needed you can find instructions for locating this file here. If the file has trouble attaching to this forum thread, you can send it to me at support@obsidian.net along with a link to this thread so I know what the email is about. Thank you Emperor and sorry for the inconvenience this performance issue is causing. -
Hello Ryak! Thank you for letting us know about this! I've gone ahead and put a report together and assigned it to the Area Design team for an investigation. If you discover anything else about this issue, please continue to post it here as I will be linking this thread to the report for the team to use as a reference. Thanks again Ryak!
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Crash to desktop
SChin replied to 24jelmer's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hello Jelmer, I received your email with the contents of the dropbox and will respond to you there. Thanks for the help and sorry for the inconvenience these crashes are causing. -
Hey there! Whelp, I can't pretend I have any idea what any of this means, but I'll put a report together and send it to the Programming team to investigate this. If you have any more you'd like to contribute to this particular issue, feel free to continue posting it here as I will be linking this thread to the report so the programmers can reference this. Thank you for the help!
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Hey Silvaren! Thank you for reporting this to us! I'll put a report together so the audio team can take a look and see if they want to do something about this If you notice anything else, please continue to post about them so we can continue to make Deadfire even better! Thanks again for the help Silvaren!
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Crash to desktop
SChin replied to 00Jack00's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hello Jack, I'm sorry you ran into a crash during your playthrough. I don't see the files attached in this post, but if you have the time to send them to me at support@obsidian.net so we can take a look, that would be great! Thank you, and sorry for the inconvenience the crash has caused. -
Hello Erishiamu, I'm sorry you are having trouble turning in A Shout in the Dark. Unfortunately I don't see the save file linked on this forum post. Would you be able to send it to me at support@obsidian.net along with your forum user name and a link to this thread to be used as a reference? Once I get that, I'll put in a report and have the team investigate this issue. Thank you, and sorry for the inconvenience this is causing.
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Minor Aloth Approval bugs
SChin replied to vendigroth's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hello Vendigroth! Thank you for reporting these Aloth conversation issues. I've put a report together with all the excellent information you provided for the team to investigate these. If you happen to notice anything else about these issues with Aloth, please continue to post about them here as I have linked this thread to the report so the team can reference it during their investigation. Thanks again Vendigroth, and sorry for the inconvenience these conversations are causing. -
Hello everyone! We at Obsidian wanted to wish you all Happy Holidays and a Happy New Year! It has been an awesome year to share with this amazing community and we can't wait to have an even better one with you in 2019. The studio will be closed December 22nd and reopen January 2nd. Please continue to use the forums and support channels as normal and we will get to any issues the best we can. Thank you all for being such an incredible community!
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Hey Mkall, The team is still looking into the issue as it seems to be a graphical issue causing this freeze to occur. While they continue to look into this, I can see about progressing a save of yours past this quest if you like as I'm unsure of when this issue will be resolved and a fix implemented into the game(same goes for you Onioneer). Thanks folks, and sorry for the long fix on this one.
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Hey Andrea, At the moment this one may not be gotten to as it's considered a lower priority compared to some of the other issues being taken on by the team. It's still possible, but with some of the developers moving on to other projects there are less folk to take on some of these tasks, narrowing the scope of fixes and systems changes. My fingers are crossed that this can be put through for you though
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Hey everyone! Thanks for the heads up on this! I'll put a report together and have some folks investigate what is causing this. If you learn anything else about this Carnage issue, feel free to continue posting it here as I will be linking this thread to the report to be used as a reference for the devs. Thanks Aztec!
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Hello Grim! Thank you for the amazingly well written bug report! I put this into our system exactly as is and sent it to the Area Design team for an investigation and fix. If you happen to discover anything else like this, please continue to let us know! If you'd like, I can grant you the missing weapon if you haven't already loaded and redone the event to get it. Just let me know Thanks again Grim!
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Hello Vendigroth, I'm sorry you are having trouble getting Maia's conversations to trigger. Another user has reported this issue to us as well and we have found that this seems to be happening to a few of the companions. The issue is still currently being investigated so that we can get a fix in for a future patch. Keep an eye on the patch notes to see when that fix goes live. If you happen to discover anything else about this conversation issue, please let me know so I can relay any new information to the team for their investigation. Thank you, and sorry for the inconvenience this is causing.