Everything posted by SChin
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[3.1] There was an error loading the next map
SChin replied to GuJiaXian's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello GuJiaXian, I'm sorry you are still getting a load map error. The fix that Programming implemented seems to not have fixed all cases as I have had multiple reports between yourself and other users who are still getting this to occur. Would you be able to send me a copy of the save file that doesn't load at all as well as your latest save from the ship? I want to have the team take a look into what might be going on in this particular case to see if there is something that can be done to get you back on track. If needed, you can find instructions on where your save files are located here. The files may be too big to attach to the forums and in that case, if you can send them to me at support@obsidian.net along with your forum user name and a link to this thread as a reference, that would be amazing. Once we have that we can look into this further for you and keep you appraised on what is going on with this particular case. Thank you and sorry for the inconvenience this bug is causing.
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[BUG] Armsbearer passive not working
SChin replied to Flucas's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Flucas! Thank you for letting us know about this and for keeping us updated on your status with it. If this occurs for you again in the future, please let us know so we can take a look into your game and see what might be causing the issue and what can be done to fix it. Thanks again Flucas!
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Free DLC disappeared after latest patch (steam)
SChin replied to spadgas's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Spadgas, Thank you for bringing this to our attention as we were unaware that this was occurring for people. We will reach out to Steam to see if there is something they can do to help us with this issue so that it would be easier for folks with family sharing who want to play Deadfire. If you discover anything else about this, please continue to post it here as we will be using this thread as a reference. Thanks again and sorry for the inconvenience this causes.
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Missing DLC bug
SChin replied to maaront's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Maaront, It seems like this is the kind of bug that is going to need the update to be able to resolve the issue. The patch is still on schedule for Thursday assuming nothing goes wrong with the Beta Patch branch, but then it will need to go through Apple for approval which can take a couple of days extra as well, so I'm hoping Apple can get it up for this coming weekend. I'm sorry for this long fix, but hopefully you wont have any other issues after that. Please let me know your status after the patch goes in for you. Thank you and sorry again for the inconvenience this is causing.
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Hasongo
SChin replied to Whitewolfsp's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone! Thank you for the update! The bug is still in the process of getting fixed for a puture patch. It is one of the kinds that should definitely be displayed in Patch Notes when it is fixed and implemented into Deadfire so keep an eye on those notes Thanks again for the status of this bug!
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map error let me very very very bad
SChin replied to porkhere's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone, The fix seems to not have fixed every situation as there are still some of you saying you are still getting these occurrances. I really need those save files and output_log.txt files I mentioned above for the Programming team to be able to look into your individual issues. Without those there is no data for them to work with to get this fixed for you. Please send those files to me at support@obsidian.net along with your forum user name and a link to this thread so that I can forward them to the Programming team so they can try to look into these for you. Thank you and sorry for the length of time these map loading issues are taking to fix.
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[Bug][3.1] Xoti's Lantern Buff still remain after removing this from Weapon Sets
SChin replied to Hoo's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Hoo! The original bug is still open in our system, but it is very possible one of the other fixes could have resolved the issue. In regards to the disappearing weapons, that one is indeed closed and set as fixed for the v3.1.1 patch. If you notice any other changes regarding the status effects from Xoti, please let us know! Thanks again for all the help Hoo!
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[3.1] AI scripts missing "max focus" conditional for cipher subclass Ascendant
SChin replied to monoiris's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Monoiris! I'll put in a request with the Systems Design and Programming teams to see what they can do about this. If you find anything else similar that might be useful, please continue to post it here as I will be linking this thread to be used as a reference. Thanks for the help!
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Missing DLC bug
SChin replied to maaront's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Maaront, I'm sorry you are getting this Missing DLC error. We had an issue with the MacPlay version that had LAXF(Mega Bosses) content added to the game, but MacPlay not actually recognizing it. This shouldn't have affected people who only used MacPlay and as far as we have seen this only affected users who used their saves from somewhere else and imported them as they would then have the LAXF content in them. We have a fix for this issue just about ready to go in the coming week. If you could do me a favor so we can be sure this is the DLC that is giving you the error, would you hover your mouse over the "Missing DLC" button? It should show a tooltip of which DLC is missing to confirm this. Thank you Maaront, and sorry for the inconvenience this is causing you.
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No NPC banter
SChin replied to MonkeyMan4816's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello MonkeyMan, It sounds like there might be something off with your audio files after having done the updates. Depending on what platform you are using(Steam, GOG, MacPlay, etc) you may be able to Verifiy the Integrity of the Game Files to fix it, or an uninstall/reinstall of the base game with the DLCs included might fix it as well. If those do not work for you, please let me know so we can look into other alternatives to getting this resolved for you. Thank you MonkeyMan and sorry for the inconvenience this is causing.
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[3.0.1] "Dance with death" still not solved
SChin replied to Arthoor's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Arthoor, Please do send that to me at support@obsidian.net along with your forum user name and a link to this thread as a reference. I'll have either myself or someone else take a look into it to see if it can't be resolved for you as it is supposed to be fixed. It is possible it is fixed for people who are not already in this state, but I can see what we might be able to do to bypass this. Thanks Arthoor!
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The City Lost to Time *Bug*
SChin replied to korel's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Korel! You can find instructions on where to find your save files here. Thank you for taking the time to get us those saves!
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The City Lost to Time *Bug*
SChin replied to korel's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Korel, I'm sorry you are having trouble finishing up Deadfire. If you could send us your save file to support@obsidian.net along with your forum user name and a link to this thread as a reference, that would be amazing! Thank you and sorry for the inconvenience this is causing.
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[BUG 3.1] Wall of Many Colors has 0 PEN
SChin replied to Boeroer's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Boeroer! Thanks for letting us know! I've gone ahead and put this one into the system and linked the thread. If you discover anything else about this please continue to post it so the devs can see and use whatever you find as a reference. Thanks again Boeroer!
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Extreme lag/fps drop when NPCs on screen
SChin replied to N7Cross's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello N7Cross, I'm sorry you are getting these frame rate issues. Would you be able to reproduce the issue and then send me a copy of your output_log.txt and save file to support@obsidian.net? Once I have those, I can have some folks take a deeper look into what might be causing the issue. I know some other players have come back to the game with issues like these have been able to fix them by doing a clean install of an older version of their graphics drivers from when they were playing prior, but I'm not sure if it will work in this case or not. Thank you N7, and sorry for the inconvenience this is causing.
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display bug in journal after game loads
SChin replied to rone's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Rone, I'm sorry for the display of the Journal. Would you be able to send us a copy of your save and your output_log.txt file after causing this to occur? If needed you can find instructions on where to obtain these here. If you could send those to me at support@obsidian.net along with your forum user name and a link to this thread as a reference, that would be awesome! Thank you and sorry for this bug!
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[Feedback] Fire and Moon Godlike racials should scale with PL
SChin replied to AndreaColombo's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone! Feel free to keep posting about this. I just wanted to let you all know, I put a report in and assigned it to the Systems Design team to look at and investigate to see if they want to do something about it. Thanks as always!
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[Bug] The Ooze moves smooth, my heroes don't
SChin replied to Anarath's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Anarath! Thank you for reporting this! I'll put a report together and send it to the team to investigate. If you discover any more about this, please feel free to continue posting about it here as I will be linking this thread to the bug report to be used as a reference for the devs. Thanks again Anarath! P.S. Your drawings are awesome
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[Bug] Infinite repeating items in Store
SChin replied to Archaven's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Technically reported by you Rolandur! I'm just the middleman
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[3.1 Bug] FPS drops when quickload after each battle
SChin replied to monoiris's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Monoiris, I'm sorry you are getting a drop in frame rate during your playthrough. Would it be possible for you to reproduce the issue and then send me a copy of your output_log.txt file along with the latest save? If needed, you can find instructions on how to obtain these here. You can either attach the files here or send them to me at support@obsidian.net along with your forum user name and a link to this thread as a reference. Thank you and sorry for the inconvenience this is causing.
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[3.1] Wahai Poraga enchantment bug
SChin replied to bakkan34's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Bakkan! Thank you for letting me know about this. Looking at the screenshot you attached, it looks like you already have Dug-In enchanted on the weapon. When enchanting a weapon that has multiple options, a warning window appears that mentions that if you enchant it with one, you cannot enchant it with the other later. This seems to be the case with your version of Wahai Poraga. If you like, I could delete your old weapon and give you a new one to re-enchant it, but I would need an up to date save file for that. Please let me know if you would like to do that
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[3.1] Hanging Sepulcher Enemies
SChin replied to Olmek's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Olmek, I'm sorry for the difference in difficulty level in the Hanging Sepulchers. I don't see an attached save file to the forum post, however. Would you be able to send it to me at support@obsidian.net along with your forum user name and a link to this thread as a reference? Thank you and sorry for the inconvenience.
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Missing about half of the voice over dialogue
SChin replied to DrakeNZ's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Drake, I'm sorry you're not getting all of the voice over for your playthrough. We recently pushed an update to the Beta Patch branch for the 3.1.1 hotfix. I was wondering if switching to that would still have the voice over issue or not. My "Voices" sub folder in Audio is showing 1.67GB. Let me know if this helps!
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[3.1] enemies on potd are being pulled too easily?
SChin replied to thelee's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello everyone! Thank you for reporting this! The team is aware of the issue and are currently investigating to figure out what is causing this to occur. If you discover more, please continue to post it here as they are looking at this thread as a reference for additional information. Thank you all for helping with this
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Daily wages bug still happen in latest patch
SChin replied to Archaven's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone, The next time this happens for you, could you immediately grab the output_log.txt file and the latest save you used and send it to us at support@obsidian.net? If needed, you can find instructions on how to find those here. That output_log.txt file would go a long way on this one. Thanks and sorry this is still occurring.