Everything posted by Cdiaz
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[Import Issue] Eder: That's not what happened
Cdiaz replied to Wormerine's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Wormerine and all! Thanks for the posts! We have these logged and are under investigation for the save states. Thanks, -Caleb
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[Weapons Slot] Game unequips weapon slot 3 and 4 on level up
Cdiaz replied to holscher's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello echocode986, Thanks for the information, and especially the work to help figure out whats the issue at hand. Ill get this info to the devs to assess. Best, -Caleb
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bug: options menu auto pause
Cdiaz replied to Madscientist's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey our testers were actually unable to see this on our end internally. Any chance you can get me an image of the issue? It'd be greatly appreciated! Thanks friend! -Caleb
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[Level Scaling] [Difficulty] [POTD]Compilation Thread
Cdiaz replied to anathanielh's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello anathenielh, Would you be so kind as to add an image of which difficulty you are attempting to see? Thank you! -Caleb
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Jesus pirate with pistols kills everyone in the initial pirate attack
Cdiaz replied to ArnoldRimmer's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello ArnoldRimmer, Sorry this issue is coming up, it has plagued us in the past and got resolved, so we will bug it again and look into it. Would either of you be able to provide a save? Thank you, Caleb
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Graphics mode setting?
Cdiaz replied to Arachnyd's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Arachnyd, We are currently having issues with the game getting set to 4k by default. We are active working for a fix, but you make be able to circumvent this for the time being by hitting Alt+Enter has worked for some, but not everyone. Sorry for the inconvienience, Best, -Caleb
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curse of nightmares
Cdiaz replied to Casper's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Thanks for the images! I will ensure this gets bugged, pretty rough bug you guys found!
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Enormous player.log file
Cdiaz replied to PangaeaACDC's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Awesome, thank you!
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Was this tested with windowed GSync at all? Hard Windows crashes...
Cdiaz replied to axfelix's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi axfelix, Thanks for posting, and sorry to hear you're having the issue. Ill get this crash bugged so the devs can look into what's the issue at hand here. Appreciate the info it is very helpful. Best, -Caleb
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Possible Bug? Shadow Under Neketaka (Quest)
Cdiaz replied to Otanthalian's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Answer above.
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Unable to use misc ship upgrades
Cdiaz replied to lamehater's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello lamehater, Would you be able to provide a save? We will try to reproduce the issue internally, but any info you could provide would be greatly appreciated. Best, -Caleb
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Failed to recruit Serafen despite him saying he was coming aboard
Cdiaz replied to grukthar's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey guys, Would you be able to provide saves with the issue that occurs? To make sure I understand correctly, he is not being recruited as soon as he is encountered, or is it a later point in the game? Thanks, -Caleb
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On-screen feedback still showing w/ Expert Mode enabled
Cdiaz replied to eisenschwein's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Folie a deux, Thanks for your suggestion! Ill get it bugged to see if we can get a toggle for the float text. Best, -Caleb
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Cannot printscreen in Gog version.....
Cdiaz replied to ~Wanderer~'s topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello ~Wanderer~, Just for some clarification, youre in game and trying to get a screenshot for GoG? It may need to wait for GOG support as the print screen function is not handled by the game, or hopefully some one will chime in with a better resolution Best, -Caleb
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[Windows] Game crashed on character creation screen if you press X to go back to menu.
Cdiaz replied to outofdabox's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello outofdabox, Thank you for taking the time to send this information to us! We have this information logged and in our system. Thanks! -Caleb
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Some preminum fig edition items still missing
Cdiaz replied to smjjames's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)For those that are still missing the items, it may be a specific issue with your accounts. You can try to message support.obsidian.net to get more accurate account assistance. Thank you, -Caleb
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[Bug] Lost Dues in Good Faith/Oathbinder's Sanctum bug
Cdiaz replied to Galadedrid's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Likewise!
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[NPC bug]Wirtan talks to dead Adaryc
Cdiaz replied to Aramintai's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Thank you! I will get this in and looked at
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Suggestion: Eder dying in opening battle
Cdiaz replied to tid242's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey tid242, I've confirmed with the devs that if Eder is allowed to die in the fight on Benweth's encounter, he will be dead for the beach. Best, -Caleb
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Pacifist mouse-clicks
Cdiaz replied to skizelo's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello skizelo, Sorry to hear you are having issues issuing commands in the game Since you think its different from the mouse click issue Ill bug this up separately, and thank you for providing your save. If you could, would you be able to provide your .log file as well? Any other information you can provide would be greatly appreciated. Thanks, -Caleb
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Captain's footlocker dlc
Cdiaz replied to BeaRock's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello BeaRock, Can you give me a little more info to investigate the issue on? Which platform did you preorder on? It may be helpful to try support.obsidian.net with your account info to look into what may be going on. Best, -Caleb
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Game is very dark and extremely hard to play.
Cdiaz replied to n3roman's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello n3roman, Thanks for taking the time to post this. Would you be able to provide a dxdiag to help? It does initally sound like this is something attributed to your hardware on your laptop and might benefit from trying to reach out for assistance with any laptop technical help you can find. Best, -Caleb
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Can't load any of my saves
Cdiaz replied to badfox's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello badfox, It appears that you may beed to verify where your saves are going to, looks like the game may be trying to load a save in a different location? Please let me know if you still need further assistance! Best, -Caleb
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Cornett of Depths
Cdiaz replied to Amarantha's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Amarantha, Would you be able to provide your save in question that depicts the issue youre having with this quest line? Thanks! -Caleb
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[Companions] Main char Duplicated eder
Cdiaz replied to lindog's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Just to check in, we are currently working on this very odd issue now! Thank you all for your extra input provided. Best, -Caleb