Everything posted by Cdiaz
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[bug] Unable to attack neutral merchants
Cdiaz replied to Veevoir's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Veevoir! Thanks for the post. Just for clarification, was this something that once you reloaded resolved the issue? Or are you never able to attack the merchant ships? I know the saves aren't uploaded well on the site, but if you can zip them up or use a external cloud save feature it would help us assess this issue. Thanks! -Caleb
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Forced Re-Download
Cdiaz replied to Thanateos's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Thanateos, looks like we may have found a temporary fix hopefully as we worked this out together, but we are avidly working on a fix for this issue. Thanks! -Caleb
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Character Transfer?
Cdiaz replied to Everest1's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Everest1, Yes, you will need to account for the savefile path being moved to the correct location, but the files will translate over to steam with no issues. Let me know if this helps! Best, -Caleb
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GOG: Fig Backer - Base Edition can't be installed
Cdiaz replied to Kinesia's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Kinesia, Really sorry to hear that! If you could enter a ticket for the issue they may be able to help you figure it out as it may need your account and info to figure out what is going on with it. You can do this at: https://support.obsidian.net/ Thanks, -Caleb
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Ghost Heart Ranger subclass AI issue
Cdiaz replied to Dmdtt's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Dmdtt, Thanks for your post but sorry for hearing your issue, that's defintely not how we want the pets to work. Do you have the Smart AI enabled? Its the little icon on the left of your ability UI when you have your Player character selected? Ill get a bug in to be investigated, so any info or .log files you can provide would be greatly appreciated! Thanks! -Caleb
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Missing Watcher Background
Cdiaz replied to Nebty's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Nebty, Let me try to help figure out your issue. When you select choose Pillars 1 save, does it show nothing? If so, have you verified the game was completed? The last thing is to make sure the file path for PoE1 is correct, it may be looking for a different location. If that doesn't work, try placing the .gamecomplete file in your PoE2 saves folder. This is usually by default C:\Users\[uSERNAME]\Saved Games , where your computer name goes in [uSERNAME]. Let me know if this helps! Thanks, -Caleb
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[CTD] Game crashed in battle
Cdiaz replied to kacq's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Greetings kacq, Sorry to hear its crashing often, but thank you very much for getting us this information! I'll get a bug in for the technical team to investigate. Best, -Caleb
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CTD when leaving encounter zone on Island
Cdiaz replied to Kvohr's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Kvohr, Thanks for the post! Any means you have to link would be greatly appreciated. If you need help with any cloud or file sharing for .txt or .log files google drive, pastebin, and dropbox have been utilized by other posters in the past. I'll get this in for investigation in the meantime for the devs to keep an eye out for. Thanks! -Caleb
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POE2 timeline is still not fixed
Cdiaz replied to Aramintai's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Aramintai, Yep, we have this logged and are awaiting pushing it forward. Thanks for the info! You the best, -Caleb
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Vela not spawning
Cdiaz replied to Yenkaz's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey all, Thanks for getting to the majority of it. These are bugged and will be ready for a future patch as soon as we can get em. Thanks for the post! -Caleb
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Fig Backer Bought DLC *2 messed up GOG key
Cdiaz replied to lonewolf181's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey lonewolf181, Thanks for you post, this is I believe will be better suited for the Portal for https://support.obsidian.net/ to get help with this. Sorry I can't help further! Thanks, -Caleb
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Steam & Obsidian Account, U-Fig Edition-No DLC
Cdiaz replied to rachkir's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey rachkir, We were having technical issues with Steam as well for the Ultimate Fig Edition, that it looks like should be resolved at this time. If you could close and reopen your Steam client it should resolve the issue. If not please let me know and we can try to troubleshoot further. Thanks, -Caleb
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PE2 can't find PE1 files
Cdiaz replied to brimacgregor's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Hassat Hunter, As soon as you go through Prologue, you will be prompted for your PoE 1 save from the Pallid Knight. Let me know if this answers your question. Thanks! -Caleb
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PE2 can't find PE1 files
Cdiaz replied to brimacgregor's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey brmacgregor, Sorry to hear you cant find this on Mac, I believe that it may be an issue with the filepath and nothing you've done wrong on your end, is there any way you can get me the save path for PoE1? Thanks! -Caleb
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[Paritally RESOLVED?] Pillars of Eternity II: Deadfire - Ultimate Fig Edition does NOT contain Explorer Pack? (still lacks other unique fig bonusses?)
Cdiaz replied to Hassat Hunter's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Aarik beat me to it, but we've communicated w/GoG and should have these updated ASAP. Thank you all!
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[Mac] Unable to start game, black screen
Cdiaz replied to cheesevillain's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey all, Sorry to hear you are having these issue on launch! Can you guys let me know which OS you are running? We have been having troubles with Apple trying to get everything set up, so every bit of info you can provide would be greatly appreciated. Thanks, -Caleb
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Deadfire won't install on GOG Galaxy
Cdiaz replied to samzala's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey samzala, That's not fun to deal with, sorry you're having such issues on launch. I'll pass it along to our technical team that the Fig Ultimate Edition is unable to install even after closing the client. Hopefully we can find a solution for you quickly! If you can what OS are you trying this on? Thanks, -Caleb
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[Linux] Unable to start game, hangs on black screen
Cdiaz replied to kujeger's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey kujeger! Thanks a ton for this info! Ill be sure to pass it along to technical support so we can get this more visible to users as well. You the best, -Caleb
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[Paritally RESOLVED?] Pillars of Eternity II: Deadfire - Ultimate Fig Edition does NOT contain Explorer Pack? (still lacks other unique fig bonusses?)
Cdiaz replied to Hassat Hunter's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey there Hassat Hunter, That's a bummer, sorry to hear you're having this issue. Let me try to figure out on our end what is going on with your rewards, smjjames may be correct in an issue with steam installation. Thanks, -Caleb
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[bug] Portrait turns colorless after frenzy
Hey dunehunter, AndreaColombo! Is it just the use of Frenzy that you are seeing this on? I cannot get this to reproduce on my end, so any help you could provide would be great. Thanks! -Caleb
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Wood elves shouldn't have facial hair
Hey Aramintai, Thanks for posting! As soon as Josh realized this in stream we had this fixed STAT Wood elves will not have beards come launch time You the best, -Caleb
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Fury Spiritshift Paper Doll Issues
Her Tamerlane! Thanks for the post! We currently have this issue bugged in our systems for the devs to fix. You the best, -Caleb
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[UI] Minor ease-of-use tweak request
Ideally I'd like it if when I click Empower all spell tooltips are modified to include the bonus power levels e.g. I click Empower, right-click Minoletta's Minor Missiles and the number of projectiles reflects the bonus power levels from Empower. Ideally there should be an Encylopedia entry breaking this down in detail. We definitely have empower bugged for clarity in our system currently, thanks all for bringing this up!
- [UI] Minor ease-of-use tweak request
- [UI] Minor ease-of-use tweak request