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Cdiaz

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Cdiaz last won the day on January 24 2019

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About Cdiaz

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    Community Support Specialist

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  1. Please see support number #19017 about a desync problem, reproducible with saved-games and video (if needed) between host and non-host players.  I attached a zip of the saved game.

    Thanks.

  2. Hi all! We do have the issues with dandelions being worked on and hope to get a fix soon as we can get it stable.
  3. Hey zariok, Sorry youre having this (understandably interesting) issue! We are working on this problem now and hope to have a resolution soon!
  4. Hey all, We do have this logged by many players and are actively working toward a fix! Stay tuned for future updates and patches for potential fixes.
  5. Hey Colt4u, Glad you were able to get this solved! Let me know if its still giving you any issues, or you want to make any suggestions
  6. Hey dvsnathan, Thanks for the info! We are letting others know that this is a potential fix for players if they are experiencing frame rate issues, so a post is a perfect addition to help get the word out! We appreciate it a ton
  7. Hey Jason, Thanks for reporting this crash. Would you be able to send the save closest or one one that crashes? You can send that to Support.obsidian.net for us to investigate. Otherwise I'll get this added with the info and PC specs you've provided
  8. Yep! We do have this mentioned by a bunch of players, and have screenshots in our system! We always welcome any more media if it ever comes
  9. Hey all, As mentioned above this is a known issue, which currently has a workaround by recycling the armor. If that doesnt end up working, please reach out to us at support@obsidian.net
  10. Hey all, Yeah AMD cards have been an issue, and the suggestion provided above have been noted as fixes for some other players. Let us know if this works, or feel free to get a ticket in @ support.obsidian.net. I will get your rig info logged now!
  11. Hello all! We do have this issue logged and have it in investigation for a fix. This video helps a lot so Ill get it added to our database! Thanks
  12. We do have this issue currently logged and investigating. We don't have a firm answer yet, but we hope to have the cause soon!
  13. Hi Danielthereaper, Can you let us know what your gamertag for xbox is? And is the multiplayer hosting also console to console? That info will help us investigate the problem.
  14. Hello Chuchan, Interesting, Ill get it added that the xcloud versions are the root of the problem. You may also want to make sure you have less than 10 saves as thats been reported as an issue to some other players.
  15. Some good suggestions! But we will try to get these resolved as soon as we can. If you could toss me your sweet gamer tag, I can get your info added!
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