Everything posted by SChin
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VTC official not firing Luca
SChin replied to a post in a topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Psychovampiric, Sorry about this bug and thank you for looking into it so much. I put a report together with all the information you provided and sent it off to the Area Design team to investigate a bit further. If you notice any more about this, please continue to post about it here as I have linked this thread to the report so the team can use this as a reference. Thanks again for the help, and sorry for the inconvenience this bug has caused.
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Unable to load savegames or to continue
SChin replied to dentoN's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Everyone! First, thank you Denton for letting us know about your issue and the diagnostic that worked to resolve the issue. Second, Elbe, from what I can see in the output_log.txt file, it seems your game is having trouble finding some files. The first thing I would do is temporarily remove the mods that the report says you have been using to make sure that they aren't causing any issues after the most recent patch update that we released. If the issue persists, then I would have you repair your game files via GOG to make sure they are all present and accounted for. I'll list instructions on how to do this below. 1. Launch GOG Galaxy and log in with your GOG.com account. 2. Go to the game's tab. 3. Click MORE > Manage installation > Verify / Repair > VERIFY GAME. If verifying the files didn't work, then I'd try uninstalling and reinstalling to force all files to go to a specific place where the game should recognize since they'll be freshly installed. In the event that doesn't work either, please let me know so I can have the team look into the issue further. We are still on break until January 2nd, so I'm hoping this can get you going sooner. If you do end up needing further help, would you also be able to provide us with a save file that does work and a save file that does not work for the team to use for an investigation? If needed, you can find instructions on where the saves are located here. If the files are too large to attach to the forums, please send them to me at support@obsidian.net along with your user name and a link to this thread as a reference. Thank you everyone, and sorry for the inconveniences you have been going through.
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Complete text-voiceover mismatch
SChin replied to rone's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Rone! Thank you for letting us know about this VO-text mismatch. I've put a report together and sent it to the Narrative team for an investigation. If you discover any more of these, please continue to post them so we can keep making Deadfire even better. Thanks again Rone!
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Forbidden Fist curse negative value bug
SChin replied to Frak's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Frak! Thank you for this detailed description of the issues plaguing Forbidden Fist. I've put a report together and assigned it to the Systems Design team for an investigation. If you discover anything else going wrong with Forbidden Fist, please continue to post about it here as I have linked this thread to the report to be used as a reference. Thanks again Frak!
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Family Pride aftermath (unsure if bug or not)
SChin replied to railgun430's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Railgun, I know if the quests are progressed far enough that peace eventually gets locked out as the families start to make moves against each other. I can check with the team when we return from holiday break to be sure, but that seems to be the intent as far as I recall. The bug I see from reading this, seems to be the fact that Ezzali agrees to peace after hearing about the robbery being planned on her vault. If you find anything else about this, please continue to post it here as I will be using this thread as a reference for the team when we discuss this. Thank you Railgun!
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Wrong slide in epilogue - Sissak's fate
SChin replied to Silvaren's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Silvaren! Thank you for the heads up on this! I'll put a report together and send it to the Narrative team for an investigation. If you discover anything else about these end game slides please continue to post about it here as I will link this thread to the bug report to be used as a reference. Thanks again for all your help!
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Enemies and companions cannot die
SChin replied to KragV's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone! Thank you for reporting this issue to us. Would either of you be able to provide me with a save where this is occurring that I can sent tot he team for their investigation? If it won't attach to the forums, would you be able to send it to me at support@obsidian.net instead? Thanks for the help and sorry for the inconvenience this issue is causing.
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[4.01] Mace 'Frostfall' have wrong value of penetration (Beast of Winter DLC)
SChin replied to Khagmas's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Khagmas! Thank you for reporting this issue to us! I've put a report together and assigned it to the Systems Design team for an investigation. Andrea, I added your part with the Key Word to the report as well Thanks again everyone!
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Bug in Beast of Winter fight
SChin replied to Grone's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Grunker, I'm sorry the combat has been giving you issues. Would you be able to provide us with a save file where these issues are occurring so the team can investigate this with the party you have? If the save is too big to attach to this thread, would you be able to send it to me at support@obsidian.net along with your forum user name and a link to this thread to be used as a reference. If needed, you can find information on where the saves are kept here. Thank you Grunker, and sorry for the experience you have had during these combats.
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PillarsOfEternityII.exe caused an Access Violation
SChin replied to pinpyon_pt's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Pinpyon, I'm sorry you are having these issues with Deadfire. I put a report together with all the amazing information you provided and assigned it to the Programming team for an investigation. If you discover anything else about these issues, please continue to post them here as I will be linking this thread to the bug report for them to use this as a reference. Thank you Pinpyon, and sorry for the inconvenience this is causing.
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impossible de jouer depuis la dernière maj
SChin replied to Marco7600's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Marco, I'm sorry you are running into these issues. Are you still having these problems? If so, can you reproduce the issue and then send me a copy of the output_log.txt file as well as your DxDiag report? If needed, you can find instructions for obtaining these here. If the forums don't allow you to attach it all, feel free to send me the contents to support@obsidian.net along with your forum user name and a link to this thread to be used as a reference. Thank you Marco, and sorry for the inconvenience this is causing.
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Happy Holidays and Happy New Year from Obsidian!
Most people get to take the whole holiday off. Others like myself bring a company laptop cross country and pop in to keep the post holiday workload down
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Neriscyrlas' Hope - unclickable Rightful Vengeance
SChin replied to Silvaren's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Silvaren! Thank you for letting us know about this! I put a report together and sent it to the Systems Design team to investigate. If you discover anything else like this, please let us know so we can continue to make Deadfire even better! Thanks again for the help!
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[4.01] Last Word warhammer - missing parameters
SChin replied to Silvaren's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey everyone! Thanks for the information about this statblock! I've put a report into the system and assigned it to the Systems Design team to investigate. If you notice anything else like this, please let us know so we can continue to improve the game! Thanks again everyone!
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Still can't give Llengrath the seed in Seeds of Deception
SChin replied to Mislas's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Mislas, I believe the issue has been fixed for users who hadn't already obtained the quest. In this instance, I believe you can still turn in the quest, but it would have to be with Tayn as the fix wasn't able to be retroactive. Thank you for checking in about this quest and sorry for the inconvenience is has caused your playthrough.
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[4.0] Druid stag carnage is surely buggy
SChin replied to thelee's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey folks! I put in a report for the Systems team to take a look at and see if they want to do something with it. Per usual, I linked this thread to the report, so if you've any more to report about this, please continue to post it as they'll be looking at this for reference. Thanks again for all the help to make Deadfire even better!
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Stutters
SChin replied to emperor74's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Emperor, I'm sorry you are having performance issue while playing Deadfire. Would you be able to reproduce the issue and then send me a copy of the output_log.txt file for the programmers to use for their investigation? If needed you can find instructions for locating this file here. If the file has trouble attaching to this forum thread, you can send it to me at support@obsidian.net along with a link to this thread so I know what the email is about. Thank you Emperor and sorry for the inconvenience this performance issue is causing.
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Eulogy for the Dead displays as current level in quest journal incorrectly
SChin replied to ryak2002's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Ryak! Thank you for letting us know about this! I've gone ahead and put a report together and assigned it to the Area Design team for an investigation. If you discover anything else about this issue, please continue to post it here as I will be linking this thread to the report for the team to use as a reference. Thanks again Ryak!
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Crash to desktop
SChin replied to 24jelmer's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Jelmer, I received your email with the contents of the dropbox and will respond to you there. Thanks for the help and sorry for the inconvenience these crashes are causing.
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Fundamental Boolean expression evaluation defect
SChin replied to EDGvyyBUS9aZpT6054IJ's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey there! Whelp, I can't pretend I have any idea what any of this means, but I'll put a report together and send it to the Programming team to investigate this. If you have any more you'd like to contribute to this particular issue, feel free to continue posting it here as I will be linking this thread to the report so the programmers can reference this. Thank you for the help!
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[Forgotten Sanctum] Area audio issue
SChin replied to Silvaren's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hey Silvaren! Thank you for reporting this to us! I'll put a report together so the audio team can take a look and see if they want to do something about this If you notice anything else, please continue to post about them so we can continue to make Deadfire even better! Thanks again for the help Silvaren!
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Crash to desktop
SChin replied to 00Jack00's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Jack, I'm sorry you ran into a crash during your playthrough. I don't see the files attached in this post, but if you have the time to send them to me at support@obsidian.net so we can take a look, that would be great! Thank you, and sorry for the inconvenience the crash has caused.
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Cannot turn in A Shout in the Dark?
SChin replied to erishiamu's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Erishiamu, I'm sorry you are having trouble turning in A Shout in the Dark. Unfortunately I don't see the save file linked on this forum post. Would you be able to send it to me at support@obsidian.net along with your forum user name and a link to this thread to be used as a reference? Once I get that, I'll put in a report and have the team investigate this issue. Thank you, and sorry for the inconvenience this is causing.
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Minor Aloth Approval bugs
SChin replied to vendigroth's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hello Vendigroth! Thank you for reporting these Aloth conversation issues. I've put a report together with all the excellent information you provided for the team to investigate these. If you happen to notice anything else about these issues with Aloth, please continue to post about them here as I have linked this thread to the report so the team can reference it during their investigation. Thanks again Vendigroth, and sorry for the inconvenience these conversations are causing.
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Happy Holidays and Happy New Year from Obsidian!
Hello everyone! We at Obsidian wanted to wish you all Happy Holidays and a Happy New Year! It has been an awesome year to share with this amazing community and we can't wait to have an even better one with you in 2019. The studio will be closed December 22nd and reopen January 2nd. Please continue to use the forums and support channels as normal and we will get to any issues the best we can. Thank you all for being such an incredible community!