Kyra Exorcist Heal bug

[nikk2009]

General (For all issues)

 

OS: Android 6.0.1

Phone: Galaxy s6

PFID: 684EDC24A77A5C28

 

Gameplay

• Is pass & play on?  Is permadeath on? No and No
• Tutorial, Story Mode, or Quest Mode? Story
• Characters in Party: Seelah, Merisiel, Ezren, Kyra
• Location of each character: cant remember, Kyra is in Treacherous Cave
• Turn Order:Seelah, Merisiel, Ezren, Kyra
• Scenario & Scenario Difficulty: Fortress of the Stone Giants on Heroic, I cant remember the wild card.
• What card was encountered when the issue occurred? Headless Lord
• Did the issue occur on the first explore or a subsequent explore?  If subsequent, what card did you last encounter?  What was its resolution? First Explore, succeeded check
• Did other characters aid the check?  What did they use to aid it? Yes, I blessings from Seelah and Merisiel I think
• Was the encounter a Horde? no

What is happening is I defeated the headless lord with Kyra and attempted to use her Exorcist power to heal, it just froze after that and each time I go back into the game it gives me the option to heal or continue again and when I select one the game freezes again, I cant even select the menu to forfeit so I am stuck. I haven't tried on any other device.

[Joshua.North]

OS: Android 7.0 & Android 6.0.1

Phone: Nexus 5x & Samsung Galaxy Note 10.1 (Rooted) 

PFID: 748ECA023F05C99E

 

Gameplay

• Is pass & play on?  Is permadeath on? No and No
  
• Tutorial, Story Mode, or Quest Mode? Story, Scenario 4-3
  
• Characters in Party: Valeros, Kyra, Merisel, Lem
  
• Location of each character: Kyra @ Temple. 
  
• Turn Order: Valeros, Kyra, Merisel, Lem
  
• Scenario & Scenario Difficulty: Scenario 4-3 The Black Tower, First Difficulty.
  
• What card was encountered when the issue occurred? Villian of the Scenario
  
• Did the issue occur on the first explore or a subsequent explore?  If subsequent, what card did you last encounter?  What was its resolution? Second explore, Boon, but can't remember.
  
• Did other characters aid the check?  What did they use to aid it? No
  
• Was the encounter a Horde? no
  

Same situation as with @nikk2009. I encountered the villian and used Holy Light + Blessing of Sarenrae to defeat the villian. The other three characters were at different locations. I think Mountain Pass & City Gate were the two locations undefended. The other three had a character each at them, based on character strength. I recharged the Blessing with Kyra's power, was presented the option to Continue or Heal, once clicking, box goes away, but game stops and doesn't move, regardless of choice.

[Ethics Gradient]

Amusingly enough, the devs were twitch streaming a scenario play-through a few days back, and this game-ender happened live.

 

Pretty sure they know it's an issue

[Joshua.North]

I figured they probably have found out about it by now, but usually the more data, the better. 

[Jasta]

Just got this on last level of Stone Giants... thought it might have been some weirdness with the runeslaves being undead for this quest only.

 

Unfortunately I have no idea how to get out of this now, I can't hit the abort button. Deleting the party in story mode seems extreme... Any ideas?

[Solarburst101]

General (For all issues)

What device type are you on? iPhonr

What version of the OS are you running? iOs 10.0.02

What model is the device? iPhone 6S Plus

What is your PFID#? E2D098C47D7F09ED

 

Gameplay

Is pass & play on? No

Is permadeath on? No

Tutorial, Story Mode, or Quest Mode? Story Mode

 

Characters in Party - Valeros, Ezren, Lem, Merisiel, Harsk, and Kyra

 

Location of each character - Kyra/Glassworks. I don't remember the rest. The game has been locked up for a day or so.

 

Turn Order -Valeros, Ezren, Lem, Merisiel, Harsk, Kyra

 

Scenario & Scenario Difficulty. If on non-normal difficulties, which wildcard powers are in play? Scenario 1.3/Green Skull difficulty (I don't remember what that one is called or what Wildcard powers are active, and the game is locked up, so I can't check)

 

What card was encountered when the issue occurred? Ancient Skeleton summoned by a Skeleton Horde encountered on Harsk

 

Did the issue occur on the first explore or a subsequent explore? If subsequent, what card did you last encounter? What was its resolution? Subsequent explore, don't remember the last card encountered

 

Did other characters aid the check? What did they use to aid it? No

 

Was the encounter a Horde? Yes, Skeleton Horde

 

I encountered the Horde with all six characters, resolving each in turn. Kyra was my final combat, which resolved successfully. I attempted to use her Exorcist Heal, and after selecting "Heal", the buttons went away, no card was healed, and the blue "move forward" button disappeared. Similar issues in the past have been resolved by force-closing the client and logging back in, which I did, and now the game is stuck in that place. I can't bring the menu up to forfeit the session, as none of the screen buttons work. They depress when I touch them, as if they recognize being pushed, but no action occurs. Hope this helps! I really love this game, and want it to work well!

[Deekow]

Ditto. Same bug here. Story progression completely halted here. Nothing surprising in comparison to other reports of same bug.

[Spellbane]

I have the same situation happening with Kyra.  

 

I have an iPad mini, so it's not tablet specific I think.

 

The difference with mine is that it happened in Quest mode and not Story mode.  Every time I click on Quest, it loads to the same spot where it locks up after you choose continue or heal after defeating an undead creature.  I reported it in the following topic as well.  There were suggestions on how to get around the bug in Story mode, but I can't seem to find a workaround for the Quest mode version of the bug.

 

 

Link to previous topic.  It may help some with the issue that happened in Story Mode:  http://forums.obsidian.net/topic/89717-party-stuck/

 

Any suggestions would be helpful.  

 

Thanks!

 

 

[mortos]

Same issue

 

Story Mode

defeated a Shade

Continue or Heal

 

 

no matter what I check nothing happens

[Sovietdeath]

1st of all...

Can you delete and download the game again without losing your purchases or game information? Or will they be lost?

 

General information for bug

When encountering a ghoul and killing it Kyra's undead ability pinged to heal one card, no matter what you select at this point the game is locked up and since this is in quest mode I can no longer do anything in quest mode

 

Android

 

Permadeath off

Pass and play Off

 

Quest Mode

 

Characters in Party &Turn Order

Sajan

Lem

Kyra

Merisselle

Lini

Ezeren

 

Scenario & Scenario Difficulty. If on non-normal difficulties, which wildcard powers are in play?

Quest Mode: (bury a card when u acquire a spell) Heroic (-5 Blessings)

What card was encountered when the issue occurred?

Ghoul

 

Did the issue occur on the first explore or a subsequent explore?

Do not recall

 

Did other characters aid the check?

No

 

Was the encounter a Horde?

No

Edited October 19, 2016 by Sovietdeath

[Kiirnodel]

...What was the bug? Your topic says it has to do with Kyra's Heal ability. But it happened when you encountered a Ghoul? What happened exactly?

[Sovietdeath]

...What was the bug? Your topic says it has to do with Kyra's Heal ability. But it happened when you encountered a Ghoul? What happened exactly?

It locked up the game where I cannot quit or forfeit when I use her heal ability and since it's quest mode there is no way to start a new one.

(there are a few threads on this for story mode but wanted to put one up for quest mode)

[Zzharg]

Very much the same problem here. Playing the first stone giant scenario with Valeros and Kyra on normal. Kyra encountered and defeated a ghoul, which triggered the heal ability. Now no matter which option I choose (heal or continue) the game crashes.

[mccrispy]

This has been widely reported and has not yet been fixed in 1.1.4.2.

 

The only way to move forward appears to be to delete your game.sav file. This will execute a "terminate with extreme prejudice" on your Scenario, so it will be as though you had never started that Scenario. It will also (IIRC) disband that party.

[Zzharg]

That's a shame. Thank you for the info though

[Sovietdeath]

This has been widely reported and has not yet been fixed in 1.1.4.2.

 

The only way to move forward appears to be to delete your game.sav file. This will execute a "terminate with extreme prejudice" on your Scenario, so it will be as though you had never started that Scenario. It will also (IIRC) disband that party.

This did not work in quest mode is there any way to reset Quest Mode? Edited October 19, 2016 by Sovietdeath

[darthnoir]

Same issue.

 

Zombie Hoard caused all characters to encounter a zombie.

 

Kyra defeated the zombie.  no matter what option is selected (Heal or Continue), the game ceases to progress.

[Saint Ajora]

I just had this same problem with Kyra when I was playing the Fortress of the Stone Giants. The game completely froze, and I can't do anything.

[EYEBALLKID79]

Same issue.  Adventure 4-2.  Beat a shadow.  Locked up by exorcist power.  Tried both Continue and Heal, end up with no options to touch or go forward.  Rebooted and even tried bringing up the same account on a different device with no luck.  

[Sovietdeath]

Found a workaround for quest mode, it required me to completely clear my app data once I did so and logged back in was able to get back to be able to do quest mode again

[mccrispy]

Did you delete the game.sav file in SLOT99? If you did, then you may have fallen foul of the Cloud Save/Sync saving your game and syncing it back when you log on. I know that I've worked around this in the past, but I can't remember how (though I think that I launched the game and deleted the game.sav then closed the game - only likely to be possible on Android. If anybody has a better approach to ensuring that the game.sav is deleted from both local and Cloud storage, that would be awesome)

[Pidesco]

Two threads merged.

[StormbringerGT]

So sorry guys this is a bug with Kyra's power Purge Undead, either option will break progression. This has been fixed and will go out in a patch.

[StormbringerGT]

Same issue here. Will the patch fix a stuck game or do we need to delete it?

 

I'm on an iPad2 in story mode. Shame too, it is the only party I have with all the scenarios on all levels completed.

The fix will allow you to continue play (as the buttons will work)

[ferrisvalyn]

So sorry guys this is a bug with Kyra's power Purge Undead, either option will break progression. This has been fixed and will go out in a patch.

Any idea when that patch is going out?  Given the frequency of undead characters, this kinda makes the game unplayable if you have Kyra in your group