
OEI_Wolf
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Everything posted by OEI_Wolf
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Failure to download
OEI_Wolf replied to zerisan's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Thank you for fielding this question, Dorgrin. If this helped you, zerisan, fantastic. If not, please send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize and thank you for your patience while we work to resolve the issue. -
Hey, mharmless, thank you for posting your solution. Joel D Cornell, if this solution doesn't work for you, send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Game wont launch
OEI_Wolf replied to ktrain's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hello, ktrain. I'm sorry you're not able to launch the game. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
Hello, otrixx. I'm sorry you've experienced this issue with the workbench. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Hello, Silverdragon. I'm sorry you've experienced these crashes and dialogue issues. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Issue storing items on ship
OEI_Wolf replied to Ospreyluvr's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Glad you were able to store your equipment. This is a known state of the storage chest aboard the Unreliable, but thank you for passing this along. -
Hello, Maltekk. Killing everyone should still allow you to proceed, as will sneaking. You've made a powerful enemy in The Board. If you feel you've reached this point in the game in error, please send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time.
- 5 replies
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- bug
- hostile npcs
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(and 1 more)
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Crash to desktop
OEI_Wolf replied to Randle206's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hello, Randle206. I'm sorry you've experienced these crashes. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
Hello, Erunil. I'm sorry your save file has gone missing. Have you checked your users directory to verify that your save is there? Are you creating manual save files, or simply using the autosave feature, because the autosave will get overwritten. I'm logging this issue in case any similar issues crop up. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Turn head bob off?
OEI_Wolf replied to Pumpus's topic in The Outer Worlds: Technical Support (Spoiler Warning!)
Hello, Pumpus. I'm sorry the head bob is not allowing you to experience The Outer Worlds. There currently isn't any official way to play the game without that effect occurring. We have our development team looking into it and hope to have a fix for it. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue. -
Hello, DigiAngel. I'm sorry you're experiencing the loss of your key mappings. We have our development team looking into it and hope to have a fix for it shortly. In the meantime, to expedite your request, you can send an e-mail to our publisher, Private Division at support@privatedivision.com. This will get your issue into their queue and allow us to prioritize requests to ensure the fastest possible turn around time. We apologize again and thank you for your patience while we work to resolve the issue.
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Can you send me a save game file for this issue, preferably before the duel? The journal should be updating after the fight and a new quest should begin right after.
- 1 reply
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- task
- improvement
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Hi, Daedelon. I'm curious if you were able to complete all of the quests on the first island: However the crash happened, I'm sending along your output log, so thank you very much for attaching it. Would you happen to have your crash.dmp file handy? You can find this in the folder where your .exe file is located. It will be in a folder with the date of the crash as its title (e.g., 2009-01-03_112553). The easiest way to find it from Steam is to right-click on Pillars of Eternity II: Deadfire in your Games list. Then click on Properites at the bottom of that list. Then select the Local Files tab and select Browse Local Files. This will take you to the folder where the folder with the crash date resides. Open that folder and copy the Crash.dmp file and attach it here. I know this is asking a lot, but it will help us get to the bottom of your crash. Thank you very much for your help.
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I can't talk to modwyr
OEI_Wolf replied to stronzolo's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi. stronzolo. Could you please attach your save game file or send it to us at support@obsidian.net so I can take a look at this issue? Please put it to ATTN: Doug RE: Modwyr and I'll have a look and see if I can figure out what's going on. If you are using any mods, please include a description of them in the e-mail or in your reply here. Thank you for your help. -
chanter ability issue.
OEI_Wolf replied to little rogue's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Thank you for pointing this out, little rogue. We're looking into the issue. -
Hi, Silvaren. I was able to craft a scroll of Kalakoth's Minor Blights and it worked as intended. What I did notice, is that it takes an action to fire up. Can you please check and see if your weapon does change to the Blights after five or so seconds? If not, please send me a save game file. Thank you very much for your help.
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Hey, Flucas. Are you running the latest version of the game? If so, can you please attach your save game and I'll get it looked at. If not, could you install the latest patch and see if that addresses the issue? Either way, I'm sorry you've run into this and thank you for your patience and help in narrowing it down.