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celliott

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Everything posted by celliott

  1. Hello, nPHYN1T3. I'm sorry for your experience and frustration. I would like to help you and would ask a few things of you in order to do so. An output log, dxdiag, and saved game would be extremely helpful in digging into your issue. Please make sure they are from your newest install as old data may or may not be helpful. Thank you for your patience and support during these issues.
  2. Hello, khango. I haven't seen other reports nor have I seen it in our database. I will see what I can do about reproducing it while waiting for you to upload files. Thanks for your support and patience during this issue.
  3. Hello. For the record, it is much more useful to us to have separate threads on each issue that have reproduction steps, saved games, output logs, etc. Reading through some of this I know that some of these issues are already mentioned in other threads, or fixed internally in some cases and also addressed already in threads on the forums. For future reference please make a new thread for new issues after doing a search to avoid duplicating threads. It is ok to have a thread like this that links to other threads if you would like to keep track of them, but really we need a separate thread with separate files to really be able to dig into these issues. Thanks!
  4. Hello. Are you by chance running EVGA precision software? It is causing a known crash issue with Windows 10. Disabling it will fix the problem. Thanks!
  5. Hello, brabe. Thanks for the suggestion and Support!
  6. Hello, Torm51. I've added a bug into our database regarding this issue. Thanks for your support!
  7. Hello all. There have been a few issues with the Draining enchant. They are fixed internally and will be available soon. Thanks!
  8. Hello. This has been suggested and is in our database and is being looked into. Thanks for the feedback and support!
  9. Hello all. If anyone experiencing the issue with the Ogres has a saved game they can upload to Dropbox that would be great. Preferably before and after. Thanks!
  10. Hello again. Glad you figured it out. Dropbox is free to use. A free account can be created that has 2GB of space without doing anything else. I believe there are still bonuses for verifying your email, getting friends to sign up, etc, but the free 2GB version is probably plenty adequate for anything you'll use it for here on the forums. Thanks!
  11. Hello, Hebruixe. I'm sorry for the inconvenience. I am unable to reproduce either of these issues. Perhaps we have already fixed it internally. For future reference please upload a saved game, output log, and screen shot from a game that is experiencing this issue. Or one save from right before, and one right when it happens. Uploading those files to Dropbox and then posting a link here for me to download will help get to the bottom of the issue. Thanks!
  12. Hello all. As AndreaColombo has mentioned this is fixed internally and will be available in a patch very soon. There is no ETA that I officially know of, but it will be happening very soon. Thanks for your support and patience during this issue.
  13. Hello all. We are aware of this issue. If you click on them with any mouse button after they are bound to a key they become unbound. Thanks for the support.
  14. Hello all. We are aware of this issue and have fixed it internally. The fix will be available in a patch soon. Thanks for your support and patience during this issue.
  15. Hello all. Without specific game saves and output logs I can only speculate. However, it is intended that the mobs in Noonfrost aggro you and become aggressive if you go past any locked door. As far as the Sanitarium is concerned I'm not sure what you are speaking of as I've never seen that bug. If you have a saved game that is experiencing this issue please upload it to Dropbox and post a link here for me to download. That will enable me to take a closer look at the specific issue. Thanks for your support and patience during this issue.
  16. Hello, Hypersloth. I'm sorry for your inconvenience. I am not aware of an option to undo the upscaling, but as Azzinoth224 pointed out, it should only affect the Expansion areas. Please upload a saved game and output log to Dropbox and post a link here so I can take a closer look. Thanks for your support and patience during this issue!
  17. Hello, hk79v1. I am unable to reproduce this issue. Did it only happen the one time? It is possible that we have fixed this issue internally and that is why I'm unable to see it. If it happens again, or this saved game is still experiencing this issue, please upload a saved game and output log to Dropbox. Post a public link here to the files and I'll be able to download it and take a closer look. Thanks!
  18. Hello, Torm51. After using the Stoic answer it should've given you one more option to either take the dagger or leave the body alone. It happens a second later, with a new window that pops up. I'm not sure you can leave the area without picking one of the options. Perhaps your clicking was too fast and you chose to leave him alone? Kill the perp anyway and just feel good about it without the added Journal entry in the game! Thanks for your support and patience with this issue.
  19. Hello all. While we test on OSX internally we can't test on every version of OSX, or every version of Mac Desktops and MacBooks. Had we experienced anything like this internally it would be written up just like any other bug and entered into our database. Personally I test on OSX and have not seen this issue at all. Thanks for your support and patience during this issue.
  20. Hello again. No, I don't have specific information on the patch, but know that it is launching very soon with some major fixes. Thanks!
  21. Hello again. A patch will be available very soon that addresses this issue. Thanks!
  22. Hello all. Any save files or output logs that any of you have that are experiencing this issue would be extremely helpful. Thanks!
  23. Hello all. Glad the respec fixed the issue. As far as Resilient Companion goes there is a bug in our database stating that the Ranger is getting the buff instead of the pet. Thanks for the support!
  24. Hello again. No worries. Guess I should have looked at the time stamps, that makes total sense. Cheers!
  25. Hello again. Glad it worked itself out. Thanks for the support!
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