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celliott

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Everything posted by celliott

  1. Hello again. I'm definitely seeing this issue with your saved game. I have not been able to reproduce it with my own saves or a new game. Have you by chance been using mods in the past or console commands of any kind? Thanks.
  2. Hello, servantrider. I'll be gone by then for the day, but will check back with you tomorrow morning when I get here. Thanks again, hopefully the 3.3G download will solve your issue!
  3. Hello, pi2repsion. We are aware of the issue and have a bug in our database regarding it. Thanks for the support!
  4. Hello again. Yes, that will work just fine. Dropbox is an external site that allows cloud storage, but if you're able to upload them here, that works too. Thanks!
  5. Hello again. Your system specs look just fine. Try verifying the integrity of the cache inside Steam and let me know if that helps and we'll go from there. Thanks!
  6. Hello, mundus6. I'm sorry for your inconvenience. Can you please upload a saved game and output log to Dropbox and then post a link here for me to download? That will enable me to further help you. Thanks for your support and patience during this issue.
  7. Hello again. Thanks for the link. I've added the additional information to an already existing issue in our database. Thanks for the support!
  8. Hello, greckoboy. Guest Hirelings are only temporarily part of your crew. They leave after a given amount of time. The issue here is that they are still considered part of your crew although they are no longer around. Thank you for pointing this out, I will add a bug to our database regarding this issue!
  9. Hello, servantrider. I'm sorry for the inconvenience. If you could answer a couple questions for me and perhaps upload one more file I think I can be of greater help. What operating system are you running, and what are the specs on your system? A dxdiag file would pretty much answer all of that for me, as I'm not getting much from your output file. Thanks for your support and patience during this issue.
  10. Hello, Bronsteijn. Can you upload a saved and output log from a game that is experiencing this issue to Dropbox? Post a link here so I can download your files and take a closer look at the issue. Thanks!
  11. Hello, Katarack21. I'm sorry for the inconvenience that this caused. Next time please upload a saved game right before the issue happens along with an output log to something like Dropbox so I can download the files and take a closer look. Thanks for your support and patience during this issue!
  12. Hello, Carmir. While there is no option inside the game to change the device that you are using, it should be available in the control panel in the sound settings. I'm sure you have, but I need to ask, have you restarted your pc and made sure to restart the game after installing the updated driver? It worked before updating the driver? Thanks!
  13. Hello, sims796. Can you please upload a saved game and output log to Dropbox and then post a link here so I can take a closer look? That will enable me to dig into your issue. Thanks for your patience and support during this issue!
  14. Hello again. Not a problem at all, thank you for the clarification. I think you will find the solution in this thread by following the instructions for changing your energy settings and not letting your computer switch between video cards. Post #13 should be the most helpful. Thanks for your support!
  15. Hello all. Can any of you that are still having this issue upload some files to Dropbox for me so I can take a closer look? Output logs, saved games, and dxdiag files would be a great help. Thanks for your support and patience during this issue.
  16. Hello, Reever. I see from your files that you are running the game in 32 bit mode. This is known to cause memory issues with Unity games. I suggest looking into this thread and following the instructions to increase your available RAM. Please keep in mind however that we are not responsible for any changes made to your system. Thanks for your patience and support during this issue!
  17. Hello again. Really glad it worked itself out and you didn't lose too much. Thanks again for your ongoing support!
  18. Hello. For those that have purchased the game on the App store, yes, you will just have to wait. We're working on it and apologize for the inconvenience. Thanks for your patience and support on this issue! Vergilius- Updating your game and making sure all the files are installed should also clear up the map issue, which is why I didn't mention it specifically. Sorry for the confusion!
  19. Hello, Jamskulin. Please upload your saves to Dropbox and post a link here so I can take a closer look at your issue. Lokalpatriot, I'm glad you got your issue figured out! Thanks for your support and patience during this issue!
  20. Hello, Inchoate. I believe you are experiencing issues due to your Macbook wanting to switch video cards during the game. Follow instructions in this thread, post #13 and let me know if that solves your issue. Update this thread accordingly and we'll go from there. Thanks for your patience and support during this issue.
  21. Hello all. Yes, we are aware of the issue. Thanks for your patience and support during this issue.
  22. Hello, treaves. What kind of Mac are you running this on? Do you have more than one video card? There are a few issues that we are experiencing on the OSX platform, but I will need more info in order to help you. Thanks for your patience and support during this issue.
  23. Hello, Crazylike. We are aware of this issue. Thanks!
  24. Hello. Yes, we are aware of the issue as it has been brought up in other threads. Thanks for your support!
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