-
Posts
628 -
Joined
-
Last visited
-
Days Won
1
Content Type
Profiles
Forums
Blogs
Everything posted by celliott
-
Is 1.07 Mac App store only?
celliott replied to raquo's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, all. Internally we consider both builds 1.06. Yes, there was a hotfix for Mac specifically, but the overall data was the same except for that. Sorry for the confusion and thank you for your ongoing support. -
Hello. We are aware of this issue. It has not flown under the radar as you mention. There is a bug in our database currently open and assigned to the programming team. Thanks for the support! For future reference, please do not start new threads that are already addressed in old threads. Bump the old thread if you are still having an issue instead.
-
No longer able to change screen resolution
celliott replied to msmc7's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again. While I cannot speak on refunds, I will inform the appropriate team about this thread. I appreciate your patience and support on this matter!- 29 replies
-
- Mac OSX
- screen resolution
-
(and 3 more)
Tagged with:
-
minor problem with the log window
celliott replied to Madscientist's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again. For me, it is the same in Firefox and Word. The text always moves in the opposite direction of the bar on the side. I'm sorry I was not aware of it being different anywhere else. Thank you for pointing that out. -
minor problem with the log window
celliott replied to Madscientist's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Madscientist. The behavior of the diamond (scroll indicator) is consistent with most other applications. If you scroll down in Chrome for example, or any other browser, the text goes up and the scroll bar goes down. As far as the log changing what page it is on I will add your suggestion to the database. Thanks for your support! -
Load/Save crashes
celliott replied to Garrato's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Garrato. It appears as though your problems are coming from running the game in 32 bit. There have been workarounds for this issue found from users of Wasteland 2 that involve increasing your available RAM. Please be advised that this requires editing system files and we are not responsible for any damage caused! http://windows7themes.net/en-us/32-bit-use-bcdedit-set-increaseuserva-to-increase-ram-used-by-single-application/ -
Aloth Stuck
celliott replied to Sidney's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Sidney. I'm sorry for the inconvenience. Unfortunately there is not currently a way to get him unstuck. The only real workaround at the moment is to re-load your autosave from the beginning of that level. Also, please upload your saved file with Aloth stuck to Dropbox and post a link here so I can take a look. That will help the proper team prevent this from happening in the future to you or anyone else. Thanks for your support. -
Enemies do not drop equipment
celliott replied to Madscientist's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Madscientist. This is not a bug. Not all mobs are going to drop anything at all, and as you progress further you will see that some humanoid creatures drop more, some drop less. Thanks for your support! -
Second Chance Game breaking bug.
celliott replied to alexis13's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, alexis13. You didn't waste anyone's time. It's my job to check these things out, and well, hey, I'm paid by the hour! Thanks for your support, keep enjoying the game! -
Second Chance Game breaking bug.
celliott replied to alexis13's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again. We get a brand new build almost every day inside the studio. Most builds are good, we test them for errors and either pass or fail them based on that test. Some builds fail before we ever get to test them for whatever reason. When enough changes have happened and we feel that they are worthy of being patched in and are tested thoroughly, we publish them out. So technically, to answer your question I'm on patch 2.0. My build is always going to be newer than what is available to the public however. -
Faction Hit & Miss
celliott replied to Mereinid's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello all. As Xaratas and lameover have mentioned, you are now only available to do quests for the Dozens on this play through. The first quests you get from each faction are just to give you an idea of who you are dealing with. After that you are locked in to whichever you decide to do the next quest for. Thanks for your support! -
Frequent and Random crashes to desktop
celliott replied to Blobber's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again, Blobber. I've added your additional information to the bug in our system. The bug is marked as very high priority. Thank you for your patience and support during this issue. -
Second Chance Game breaking bug.
celliott replied to alexis13's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, alexis13. I am unable to reproduce this bug in our newest internal build. My solo character was knocked out and immediately got back up before anything else was resolved. Thank you for your support! -
Eder stuck in doorway.
celliott replied to fyrefightr's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, fyrefightr. I'm sorry for your inconvenience. Your saved game file should be in Users/YourUserName/Library/Application Support/Pillars of Eternity/Saved Games. Please upload your saved game to Dropbox and post a link here so I can transfer it on to the proper team to fix. As far as your game, you'll have to load the Autosave from entering the Catacombs and start that one level over again. I'm sorry for the inconvenience, as this is the only way to fix the issue. Uploading your save however will help the design team prevent this from happening to you or anyone else again. Thanks for your support and patience during this issue. -
Bug with dialogue box
celliott replied to eternalchampion's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, eternalchampion. We are aware of the issue and are working on a fix. Thank you for your support and patience during this issue. -
Equipped items disappeared
celliott replied to Sheepshow's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Sheepshow. I'm sorry for the inconvenience. For uploading the file please do so to Dropbox and then post a public link here so I can download it. That along with your output log will help tremendously in tracking this issue down. Thanks for your patience and support. -
Audio cuts off beginning
celliott replied to crine's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again, crine. Yes, we are aware of this issue and are working on a fix. It is not 100% reproducible, happens with multiple NPCs at various times, and doesn't happen consistently at all. I'm sorry for your inconvenience with this issue and thank you for your ongoing support and patience. -
Calisca is fatigued
celliott replied to Madscientist's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Madscientist. We are aware of this issue. Thank you for your support! -
BUG: Lost Party Members
celliott replied to Quillmonkey's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again. I'm very sorry for your inconvenience. The bug is still open in our database. I've been unable to reproduce it on my machine through many attempts, saved games, and parties. On a side note you should be able to get to max level no problem even with a full party. The last 3 bounties for me are pretty much wasted XP by the time I get to Twin Elms as I'm already at level cap. Thanks for your patience and ongoing support during this issue.- 11 replies