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Everything posted by celliott
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Shuts down computer
celliott replied to pontifex's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, again. Thanks for the update, do let us know how it goes. -
[1.05.0567] Bug with Falanroed in the Master Below.
celliott replied to Happypig's question in Patch Beta Bugs and Support
Hello, again. Are you by chance using IEmod? Try turning that off if you are. If you are not, turn off all the auto-pause options right before the end of the fight, as I've heard that can help. Thanks for your support during this issue! -
Injured enemies when loading a saved game
celliott replied to Kefky's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Kefky. Yes, we are aware of the issue and it is currently in our database. Thanks for the support!- 1 reply
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Cloaks in Mac clients
celliott replied to Duncan's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello. This has been discussed in another thread that you have also posted in. One of our lead programmers explained the issue due to the plugin that stopped working. Please don't open new threads that discuss the exact same issues. Thanks for your support. -
Endless paths door Actually bugged...
celliott replied to Huzzinda's question in Patch Beta Bugs and Support
Hello. Do you have a saved game that you can upload to Dropbox? Post a link here when you get it uploaded, along with an output log and I can take a closer look. Thanks for your support! -
[1.05b] ToI save and a fatigue thingylingy
celliott replied to omgFIREBALLS's question in Patch Beta Bugs and Support
Hello, Luzeryn. Do you have a saved game and output log that you can upload to Dropbox? I am unable to reproduce this issue. Any files would help. Thanks for your support and patience during this issue. -
Shuts down computer
celliott replied to pontifex's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Gl1tch. Can you please try what AstralWanderer suggested and then get back to us? If that doesn't work please upload a saved game and output log to Dropbox and post a link here so we can take a closer look. Thanks for your support and patience during this issue! -
Save game data lost / rollback
celliott replied to Nhimaen's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, all. This bug is in our system and is being looked at by the programming team. Unfortunately I don't have an ETA for a fix, but it is marked as high priority as it is breaking progression. We are working on it the best we can and hope to have a better answer soon. Sorry for the inconvenience this has caused. Thank you for your ongoing support and patience with this issue. -
Quest bug: the masters tools
celliott replied to eos666's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, all. blahlbah12, thank you for the additional information. Hopefully that will help other people having similar issues as well! -
[1.05.0567] Bug with Falanroed in the Master Below.
celliott replied to Happypig's question in Patch Beta Bugs and Support
Hello again. No offense taken at all. I was unable to reproduce the issue with the files you provided. I did however create an issue in our database and passed it along to the proper team to take a look. Thanks again for your support! -
Enemies stop fighting during battle
celliott replied to PAAC's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello. I've downloaded your saved games and watched the videos. I will take a closer look and assign this to the proper team. Thanks for your support and patience during this issue. -
Text duplicated in NPC's soul story
celliott replied to hogart's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, hogart. Yes, this is the proper place to report bugs. Thank you for your feedback. We are aware of the issue, and it is fixed on newer builds. May I ask what build you are currently on that you are seeing this? You can find the build number on the main menu screen in the lower left corner. Thanks! -
PC Stuck in Unusable State
celliott replied to JeneralBen's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, JeneralBen. I'm sorry for your inconvenience. Do you have a saved game that you can upload to Dropbox along with an output log? That will enable me to download your file and take a closer look. Thanks for your patience and support during this issue. -
Bug entrance Endless path
celliott replied to Vorok's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Intertio. Could you please upload a saved game and output log to Dropbox and post a link here? That will enable me to take a closer look at your file and get to the bottom of this. In the mean time thank you for your patience and support on this issue! -
No longer able to change screen resolution
celliott replied to msmc7's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again. The bug stems from Unity and affects games such as Wasteland 2 and Hearthstone as well. We understand that this is not completely ideal and hope that together with Unity we can solve the issue completely. Thanks for your ongoing support.- 29 replies
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- Mac OSX
- screen resolution
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(and 3 more)
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[1.05.0567] Bug with Falanroed in the Master Below.
celliott replied to Happypig's question in Patch Beta Bugs and Support
Hello again. Thanks j.e.d. Player log is the same as output log, that will do nicely. Thanks! -
Fix: Screen Solid Black On Launch (Mac)
celliott replied to Branimir's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again. Unfortunately this is an ongoing issue with the Unity engine and is happening with games such as Wasteland 2 and Hearthstone as well. I apologize for your inconvenience and thank you for your support. -
Grapich interface Bug
celliott replied to Ryurien's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Ryurien. I'm sorry for your inconvenience. Unfortunately your computer doesn't really meet the minimum requirements. If you are able to play on lower resolutions, I recommend doing so. Thanks for your support! -
Crash and lag
celliott replied to Burnov's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, Burnov. I am sorry for your inconvenience. Unfortunately it looks like your video card isn't quite up to our minimum requirements. If you are able to get in game and lower the graphics slider all the way down that might help. Thanks for your support! -
Fix: Screen Solid Black On Launch (Mac)
celliott replied to Branimir's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello, SuperSirLink. Our current fix for 4k and Retina displays is to lock the resolution down, as higher resolutions are not playing nicely with our game and the Unity engine on OSX. Refer to this thread if you have any other questions regarding the current issues with higher res displays. Sorry for the inconvenience, and thank you for your support.