Hiro Protagonist II Posted April 14, 2015 Posted April 14, 2015 Still no email for me in the US (Upstate NY) Did you get the CE or just the normal box? Looking at your backer badge, I suspect it's the normal edition? Darren mentioned the normal editions won't ship until the discs have been printed with the 1.04 patch. 1
achaye Posted April 14, 2015 Posted April 14, 2015 Good to know, Hiro. I too live in CA, and though I'm in no rush to play the game just yet, I do find it unsettling that Paradox does not send any emails in regards to when they will ship the regular box edition. I do find a certain amount of solace in my physical disc coming in a default, installable state that's far more bug-free than the game's initial release.
yaggaz Posted April 14, 2015 Posted April 14, 2015 I haven't received my shipping notification and I live in Glendale CA. I mean I could have drove down there several times to pick it up. I'm starting to get very upset that my things have not shipped yet. Same. Also in CA. I know part of Obsidian pairing with Paradox was so the latter could handle distribution, something they have experience in, but I'm starting to question what exactly their experience amounts to. They're masters at making you wait absurd amounts of time to get something you paid for.
tinderbox Posted April 14, 2015 Posted April 14, 2015 Mine arrived today without ever getting a tracking update other than "shipping label being prepared" that I received on March 26. I'm in Australia, so the outside-the-USA folks are getting them too. It is pretty sweet, though i haven't actually pulled off the shrinkwrap yet.
Maviarab Posted April 14, 2015 Posted April 14, 2015 Mine arrived yesterday...still no email lol. Was away for weekend, just got home, so nice surprise
Varithus Posted April 14, 2015 Posted April 14, 2015 No email, no notification, nothing from cursed post "service". Wonderful kickstarter. Country - rus, city - Rostov-on-Don so I assume it'll take even longer to get stuff here.
Lady Evenstar Posted April 14, 2015 Posted April 14, 2015 Still no email for me in the US (Upstate NY) Did you get the CE or just the normal box? Looking at your backer badge, I suspect it's the normal edition? Darren mentioned the normal editions won't ship until the discs have been printed with the 1.04 patch. He also mentions that folks with tiers that include a physical copy should have gotten an extra digital copy so that we wouldn't need to wait to play. I certainly haven't received such a copy. On the other hand it will certainly save my husband and me money to adopt Obsidian's view that all we need for access to their games is a single GOG copy. In the past we've each purchased our own copies, but clearly it would be foolish to continue to do so.
Night Stalker Posted April 14, 2015 Posted April 14, 2015 Still no email for me in the US (Upstate NY) Did you get the CE or just the normal box? Looking at your backer badge, I suspect it's the normal edition? Darren mentioned the normal editions won't ship until the discs have been printed with the 1.04 patch. He also mentions that folks with tiers that include a physical copy should have gotten an extra digital copy so that we wouldn't need to wait to play. I certainly haven't received such a copy. On the other hand it will certainly save my husband and me money to adopt Obsidian's view that all we need for access to their games is a single GOG copy. In the past we've each purchased our own copies, but clearly it would be foolish to continue to do so. I got mine Hero copy, but it wasn't there at the begining, so it might be worth checking your products page again. Otherwise i'd reach out to the support staff.
Maviarab Posted April 14, 2015 Posted April 14, 2015 Btw, does anyone know a rough time frame of when the actual discs will be shipped now that we now the physical CE's are slowly arriving?
Lady Evenstar Posted April 14, 2015 Posted April 14, 2015 Still no email for me in the US (Upstate NY) Did you get the CE or just the normal box? Looking at your backer badge, I suspect it's the normal edition? Darren mentioned the normal editions won't ship until the discs have been printed with the 1.04 patch. He also mentions that folks with tiers that include a physical copy should have gotten an extra digital copy so that we wouldn't need to wait to play. I certainly haven't received such a copy. On the other hand it will certainly save my husband and me money to adopt Obsidian's view that all we need for access to their games is a single GOG copy. In the past we've each purchased our own copies, but clearly it would be foolish to continue to do so. I got mine Hero copy, but it wasn't there at the begining, so it might be worth checking your products page again. Otherwise i'd reach out to the support staff. Thanks for the suggestion, but I rechecked before posting--and now that we've both installed my husband's champion copy on our PCs, I've no need for a hero copy, anyway. It was upsetting at first because we've always bought separate copies, but if Obsidian believes that a single copy is all we need, why fuss about an approach that's actually in our monetary interest?
xsikal Posted April 15, 2015 Posted April 15, 2015 Just an update on this topic... finally stumbled upon the shipment FAQ: http://forums.obsidian.net/blog/7/entry-181-physical-goods-i-havent-received-mine-yet-when-are-they-coming/ Of note is this chunk of text: "For those of you with the non-collector’s edition tiers ($50, $65 and $100 tiers), the box is not being shipped until the disc duplication has been completed." I don't know if that was communicated earlier and I just missed it, or if the poll backers voted in was ignored for $100 and lower tiers or what, but that explains why my copy has not shipped yet. On the bright side, on the advice of others, I contacted support and asked why I only had one digital key (I was supposed to get the disc and a digital key... and then was told because of the delayed shipment, I was being granted a(nother) digital key, meaning I should have had two), and they promptly gave me a second key. So if you're in the same boat as I am, that's a recommended avenue of action.
theADOLESCENT Posted April 15, 2015 Author Posted April 15, 2015 Still no email for me in the US (Upstate NY) Did you get the CE or just the normal box? Looking at your backer badge, I suspect it's the normal edition? Darren mentioned the normal editions won't ship until the discs have been printed with the 1.04 patch. He also mentions that folks with tiers that include a physical copy should have gotten an extra digital copy so that we wouldn't need to wait to play. I certainly haven't received such a copy. On the other hand it will certainly save my husband and me money to adopt Obsidian's view that all we need for access to their games is a single GOG copy. In the past we've each purchased our own copies, but clearly it would be foolish to continue to do so. I remember the kickstarter $65 tier saying you got a physical and a digital copy; this was before any of this delay nonsense took place. So am I getting two digital copies?
sparklecat Posted April 15, 2015 Posted April 15, 2015 Got my collector's edition in the UK. Absolutely no customs charges or VAT levied, which was a lovely surprise.
Varithus Posted April 15, 2015 Posted April 15, 2015 It looks like I'm bringing only negativity to this place, but... is the following normal for shipment: - address they showed in e-mail doesn't contain my building number and apartment number - there is no tracking # or any other stuff with which I can track status of my delivery Got e-mail several minutes ago and these 2 issues popped up. Paradox doesn't bother to respond to my previous support ticket created around month ago so no point in creating another one.
Don-Esteban Posted April 15, 2015 Posted April 15, 2015 Got e-mail from Paradox on April 10th with "your swag is on the way" and received the parcel today. I'm from Germany. Chief editor of World of Gothic, the (unfortunately for this audience) German Gothic community since 2000.
RadonGOG Posted April 15, 2015 Posted April 15, 2015 Still no email for me---quite worried, cause it looks like so many others from Germany already got their CEs...
TheSteadfast Posted April 15, 2015 Posted April 15, 2015 I'm surprised/mildly disappointed I haven't gotten mine yet....I live like 15 minutes from the Obsidian offices, someone should just drop it off at my house after work... ha!
theADOLESCENT Posted April 16, 2015 Author Posted April 16, 2015 I messaged support and they said that as soon as 1.04 is finalized they will start printing discs; still no general date though. They also added an extra digital copy to my products page, probably for the hassle.
floyd ryan Posted April 16, 2015 Posted April 16, 2015 (edited) I got my signed CE yesterday. Germany. Thanks, guys! Edited April 16, 2015 by floyd ryan
Excalibur_2102 Posted April 17, 2015 Posted April 17, 2015 oookay.. I got an email a few days ago and was happy! But I get my stuff today and it included the Mouse pad, t-shirt, postcard and soundtrack add on... So I am still waiting on the empty CE box? Why not send them all at once? I'm just checking to see if it was the same for others, or whether I should be worried that they don't actually have my CE box. On the shipping note and email it did not mention the box. Also slightly disappointed the soundtrack is in a cardboard sleeve, rather than a proper plastic case, but oh well.... That XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXL T-shirt fits great though!
Spike Spiegel 28 Posted April 17, 2015 Posted April 17, 2015 (edited) Still no email for me---quite worried, cause it looks like so many others from Germany already got their CEs... Nope did not get my signed CE eigther sofar not even a "your goods are on the way" mail. But hey at least I got my cardgame and CD Soundtrack today . But than again judging from the mail today I gonna get the CE with the printed CD inside so I guess that is at least something positiv. Edited April 17, 2015 by Spike Spiegel 28 "Jet, do you know that there are three things I particularly hate......Kids, animals, and women with attitude. SO CAN YOU TELL ME WHY WE HAVE ALL THREE NEATLY GATHERED ON OUR SHIP!"
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