NCarver

Druidx, Do you happen to have your resolution set to the same as your max desktop resolution? If you run the game in the same resolution as your desktop, you will not see borders around the edge of the screen when switching to windowed mode. This is because the game is running at the same exact size as the screen space. If you lower your game resolution and run it in windowed mode, you should be able to see the game appear as a window and be able to be dragged around, etc... Please let me know if this helps.

Thank you! I have sent this information along to our programmers so that we may resolve it as quickly as possible. We appreciate your support.

Thank you! I have sent this information along to our programmers so that we may resolve it as quickly as possible. We appreciate your support.

Hello, Could you please attach an output log and saved game after you experience this issue in game? You can do this by playing the game until you see the issue, then copy the files that you find in these locations: Save Games location: %USERPROFILE%\Saved Games\Pillars of Eternity\Saves Output log: \Steam\steamapps\common\Pillars of Eternity\PillarsOfEternity_Data\output_log.txt Then post the files here along with your system specs or dxdiag. This should help us greatly to resolve the issue. Thank you!!!

Below is a list of some of the major issues that we are currently working to resolve, as well as some steps on how to work around them. Crashing After Obsidian, Paradox, and Kickstarter Logos Delete font UNCL.TTF Many Unity games tend to have problems running due to a font file that does not get read properly. This font is located in C:\Windows\Fonts, but often does not show up for users even though it exists in that spot (adding more frustration and confusion to the issue). To properly delete this corrupted file, users have followed these steps: Hit the start button and type "cmd" then right-click cmd.exe and run as administrator. It should now show "C:\Windows\System32\" Type "cd .." and press enter Type "cd fonts" and press enter Type "del UNCL.ttf" and press enter If this method does not work for you, check the forum post here for alternatives that worked for other users. Cannot Complete Main Quest 'Never Far From the Queen' Reset the Temple of Woedica area Some users have reported a progression break in the Catacombs under Copperlane. Sometimes after killing all of the mercenaries and killing the Shrouded Woman, the quest does not complete and the player does not receive the next essential quests. Some users have found a way to reset the area so that you can try again for the proper result. To do this, follow these steps:Save the game in an area that is not Temple of Woedica Close the client Find your save file on your computer (look here) Create a copy and save it elsewhere, just in case Open the savefile using the WinRAR application Right-click, "Open With", "Choose Default Program...", "Browse...", Find WinRAR.exe, "Open" Delete "First_Fires_Ruins.lvl" and "First_Fires_Ruins.fog" Reload your save file Enter the reset Temple of Woedica and attempt progressing again While this method of resetting areas can be used elsewhere in case of emergencies, it should be used with extreme caution as it has the potential to permanently break the file's progression beyond repair. Framerate Issues/Frequent Crashing There may be various factors contributing to this issue, so take a look at the different fixes to try and solve the problem. Disable Anti-Aliasing Many users have reported running into framerate issues and frequent crashing. If this is happening on your machine, go to the Graphics options and move the Graphics Quality slider to the left. This will disable anti-aliasing and should help your game's framerate. Lower Resolution If framerate issues persist after disabling anti-aliasing, then lowering resolution can sometimes add significant increases to performance. This can sometimes help significantly, especially on machines with lower system specifications. We are working on more ways to support performance increases as we patch the client. Clean and Clear Your Computer Dust and other particles can accumulate on parts of your computer, adversely affecting its efficiency when it attempts to run demanding programs and games. It is also important to make sure there is sufficient access to the ventilation fans for the computer so it can keep itself cool. Make sure to keep your computer or laptop clean and clear to avoid unnecessary strain and overheating. Set Power Options to High Performance One user discovered that switching the Power Options to High Performance greatly increased their framerate. Run as Administrator Some users are reporting major performance issues when not running the game as an administrator. If you are noticing issues such as this, please make sure that you are running the game in administrator mode. You can do this by doing the following: Navigate to the Pillars Of Eternity install folder. Right-Click on the executable icon. Choose Properties. On the Compatibility tab, select the Run This Program As An Administrator option. Click OK. If you see a User Account Control prompt, accept it. Make sure to run the game as Admin when you both install and play the game to prevent issues; such as portraits not loading, unable to save, or some crashes. For 32-Bit Machines There are reports of reporting crashing when transitioning on 32-bit machines. We are aware of the issue and attempting to fix it. This issue did come up on Wasteland 2, which is another Unity project, and a workaround was discovered by their fans: here You can change your system settings on your computer to increase RAM used by a single application. However, there are inherent risks involved when changing settings involving your operating system and any attempts to change your system settings will be at your own risk. Obsidian is not liable for any issues that might occur with those settings. Extremely High Prices in Certain Stores Switch the language to English or gain positive reputation in the area If the game is played in some languages other than English, some shops will have drastically inflated prices. The only known ways to set the prices to be normal again is to set the language to English or to gain reputation with the area or the shop owner specifically, giving you a discount and therefore forcing the prices to their correct state. Delay of Voice Overs, Music, and UI Windows Disable server or virtual OS software Users are reporting that there's a constant delay for VO, music, and inventory. To attempt to fix the issue, please disable Hamachi, TCP/IPv6 protocol, and VPNs. We will be updating this list with major issues as they appear. Thank you. Issues prior to Patch 1.03

Hello, Could you please attach an output log and saved game after you experience this issue in game? You can do this by playing the game until you see the issue, then copy the files that you find in these locations: Save Games location: %USERPROFILE%\Saved Games\Pillars of Eternity\Saves Output log: \Steam\steamapps\common\Pillars of Eternity\PillarsOfEternity_Data\output_log.txt Then post the files here along with your system specs or dxdiag. This should help us greatly to resolve the issue. Thank you!!!

Hello, Could you please attach an output log and saved game after you experience this issue in game? You can do this by playing the game until you see the issue, then close the client and copy the files that you find in these locations: Save Games location: %USERPROFILE%\Saved Games\Pillars of Eternity\Saves Output log: \Steam\steamapps\common\Pillars of Eternity\PillarsOfEternity_Data\output_log.txt Then post the files here along with your system specs or dxdiag. This should help us greatly to resolve the issue. Thank you!!!

Hello, Could you please attach output logs and saved games after you experience this issue in game? You can do this by playing the game until you see the issue, then close the client and copy the files that you find in these locations: Save Games location: %USERPROFILE%\Saved Games\Pillars of Eternity\Saves Output log: \Steam\steamapps\common\Pillars of Eternity\PillarsOfEternity_Data\output_log.txt Then post the files here along with your system specs or dxdiag. This should help us greatly to resolve the issue. Thank you!!!

Hello and thank you for posting. We've identified this issue and are working on resolving it as quickly as possible. Please note that closing the client and loading your saved game should clear the issue in the meantime, should it occur. Thank you.

Hello everyone, Could you please attach output logs and saved games after you experience this issue in game? You can do this by playing the game until you see the issue, then close the client and copy the files that you find in these locations: Save Games location: %USERPROFILE%\Saved Games\Pillars of Eternity\Saves Output log: \Steam\steamapps\common\Pillars of Eternity\PillarsOfEternity_Data\output_log.txt Then post the files here along with your system specs or dxdiag. This should help us greatly to resolve the issue. Thank you!!!

It takes courage to put up a video like this and you have a lot of it Sensuki. I have great respect for the level of dedication and enthusiasm that you, Sensuki, and so many backers have shown through the development process. Yes, there have been times where the daggers were drawn and venom was flying in seemingly every direction. (It can sometimes be difficult to contain one's emotions and focus on the positive when there is so much relentless passion encircling our ideas and efforts.) However, I truly feel that from the constant vigilance that has been shown in these forums a better game has been made. Thank you Sensuki for leading the charge and giving me so many helpful and detailed videos to watch in the bug/support forums. As well as for leading many discussion threads that, no doubt, sparked the fires needed for constructive discussion and change. Being an IE enthusiast myself, I am glad to not have been the only one who's well worn the line, "...in the Infinity Engine games..." over these past many months. Thank you for this insight into your journey and I hope that on March 26th you find Pillars to be worth every drop of the blood, sweat, and tears that have gone into it. -N

Hello Sensuki, Thank you for your post. I have added this issue to our database and will update the known list as well. Thanks for your support!

Hello, Thank you for your post and great video! I have added this issue to our database and our AI programmer will be working to resolve it. I'll also be linking this to the known issues post. Thanks for your support, great find!

Hello Sensuki, Thank you for your post. This issue has been reported internally and is currently being looked at by our programmers. It should be a global fix, so the examples that have been provided should be more than enough to find the root of the problem. This has been added to the known issues list with a link to this post. Thank you for your support!

Hello Sensuki, Thank you for your post. This is also the same issue where Modals were breaking on Save/Load. It shouldn't be related to the items that you are equipping. Instead it's caused by Save/Load with a Modal being toggled "on" and fixed by activating and deactivating the Modal multiple times in the action bar after loading a game. Though, depending on the broken state of the modal and which modal it is, all of it's effects may be suppressed completely. This can usually be worked around by saving and loading the game with the Modal turned off. Thankfully this issue is fixed in our current builds and shouldn't be occurring in the future. Thank you for your continued support!

Hello everyone, I know I haven't been posting in this thread as much as I'd like to (though I do look through it for issues). I just want to clarify that the *Missing items xxxx* are indeed missing strings. They have been updated to display their ID number so they can be resolved more quickly when they reach the dev's hands. Thank you all for your ongoing support!

Hello Sensuki, Thank you for your post. I have added this issue to our database so that it may be resolved. I'll also be updating the known issues list with this post as well. Thank you for your support!

Hello, Thank you for the feedback and videos. I see three issues here and they are all now in our database. The first is that using Knock Down on a friendly NPC to begin combat does not cause the Prone affliction. The second is that Knock Down, which triggers an AI response from the victim to attack their attacker, is usable at a range that seems excessive. Normally attacks from a range do not trigger this response. However, since this ability is classified as melee, it is somewhat a unique case. The last is that the duration of Knock Down's Prone effect is not properly scaling on Grazes and Crits. This issue spans to many spells and abilities throughout the game and is in the hands of our programmers already. It should be one global fix so it shouldn't be necessary to report other abilities that are behaving in this way. I will update the known list with all of these issues. Thank you for your support!

Hello Sensuki, Thank you for the post and video. I have added this issue to our database and it is in our UI programmer's hands. I'll update the known issues list with this post as well. Thank you for your support!

Hello Sensuki, Thank you for your post. This issue is partly related to your other post with Reckless Assault suppressing itself. Thankfully this has already been fixed in our latest builds. Thanks for the bump and your support!

Hello, Thanks for the post and the videos. This issue was related to Modals duplicating and suppressing their own effects on Save/Load. There were some bugs in the way that Modals were being saved when they were active during a save that caused this to occur. Behind the scenes you should have multiple instances of the ability active, sometimes suppressing all of the effects and other times leaving you with one left over instance that grants its benefit normally. This has been fixed in our recent builds and now saving modals both saves the modal properly in the "on state" if it was active and it now does not duplicate or suppress its effects. Also Weapon Focus was lowered to +6 Accuracy, this information is correct. Thank you for your support!

Hello Hormalakh, Thank you for the post and screenshot. This is an issue that we are aware of and our programmers are working on a solution at this time. This should occur with nearly all items that grant abilities on the action bar. For now, I would avoid wearing these items and save/loading with them on if possible. I will update the known issues list with this post and link it for others to see as well. Thank you for your support!

Hello, Thank you for your post. We are aware of this issue and working to resolve it. I'll add this to the known issues list for others to track as well. Thank you for your support!

Hello all, Thank you for your feedback. There were two known bugs that may have caused this, one is the persistence issue with saving and loading while you were debuffed that Sensuki and Hormalakh mention above. The other bug was a bit more complex and was caused by our beneficial effects that are added when a character begins an attack animations not properly being removed if the target enemy was killed or gibbed before the character completed the attack. Both of these issues have been resolved internally and should be fixed in future builds. Thank you all for your support!

Hello, Thank you both for your posts and videos. For the death screen bug at 1 Health/Endurance, it doesn't look like this issue is occurring on our most recent builds. We've made a lot of changes to how the Death screens populate and are checked for, so it looks like this might have been fixed. As for the Unbroken ability, that issue was reported by internal QA and was recently fixed. Thank you for your support and please continue to enjoy the beta!