cstanick

-Hey BasicBlits Hmm. I haven't seen any reports of this issue that I can recall. It is most likely a latency/network issue. If you haven't already tried this I recommend switching up who is hosting the game to see if that helps. If it doesn't, please feel free to contact us and we'll take a look. Obsidian Support Thanks

-Hey Wolfshadow I'm sorry that you lost your saves and progress. Your best bet would be to contact our support team as no one in the forum has any additional information to offer. Obsidian Support Thanks

-Hey Gregory If you haven't already I recommend submitting a bug report, and we'll work with you to investigate this issue. Based on your initial report it sounds like something could be going on with your hardware to make your PC reboot. Obsidian Support Thanks

-Hello TheSapphicSeas I'm sorry to hear that you've run into this potential issue with tracking data. I recommend submitting a bug report and we'll look into it. Obsidian Support Thanks

If you're still having these issues playing with your friends I recommend submitting a support ticket. Our team will work with you to try and figure out what is going on and hopefully provide a solution. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the ongoing frustration that this issue has clearly causeed!

-Hello I'm sorry that you both don't have access to the Haze lab encounter. If you haven't done so already, I recommend submitting a support ticket. Once we have your report we'll work with you to investigate the issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this issue has caused the both of you!

-Hello Simao Santos The most common cause of not being able to connect is having a Moderate or Strict NAT Type. I recommend checking your NAT Type to see if it's either of those. I'll post a link below detailing NAT Type and how to change it. How to check NAT type on Windows 11 (nerdschalk.com) If you still aren't able to connect please feel free to submit a support ticket. Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks, and good luck!

-Hello Atomic Toxin I'm sorry that the fireflies don't appear to be spawning in your game any longer. I recommend submitting a bug report, and we'll look into this. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks, and have a great day!

If you possess a save game that will not load on 3.7.1.1411 or later, due to it being created with DLC you did not purchase, please send us a support ticket along with your GOG or Steam username and a copy of a save game that has the issue (if multiple saves are affected, you only need to send 1 so we can verify). Obsidian Support Save file location: %USERPROFILE%\Saved Games\Pillars of Eternity\ Sorry for this issue the last two patches caused!

Thanks for sharing these logs and saves. Our team will begin investigating this issue. Thanks!

I haven't seen this reported at all. By any chance did you happen to harm the black ant queen in your first playthrough? If you did, all black ant spawns are drastically reduced due to your actions. If you didn't I recommend submitting a support ticket, and we'll look into it. Obsidian Support

I'm sorry to hear that you all have run into some issues with linking your game for cross platform play. Our team is working with Sony and Nintendo to provide a way in game to unlink accounts. In the meantime your best course of action is to submit a support ticket and we will work with you to manually unlink the account. Obsidian Support

I recommend submitting a support ticket if you haven't already. Once we have your ticket we will work with you to investigate this issue. Obsidian Support Sorry for the trouble that this has caused you all!

There was a new option added to the game repair menu in todays update that should resolve this issue. Added a “Restore Player Data” Game Repair button if your save game is in a state where you have multiple player files matching your profile and you are loading the incorrect player data. Please feel free to submit a support ticket if you're still running into this issue. Obsidian Support

Hello I was informed that this sounds like a bug, but it should be resolved in the 1.4.3 update. Please feel free to submit a bug report if you're still encountering this issue after that patch becomes available. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level \ NG+ Level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks

Sorry to hear you both are dealing with this issue on Nintendo Switch. Your best course of action is to submit a bug report and we'll look into it. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks

Hey TheDshibby The "Location Obstruction" bug should be fixed now. Please feel free to submit a support ticket if you're still running into this or other issues. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks, and have a great day!

Hey Nickolas Currently there isn't a way to unlink within the game. If you send a support ticket we can unlink manually. Obsidian Support Thanks!

Hello MrMalaka I reached out to our QA team about this being a bug and they informed me that the pet ants do not eat. We do have a bug about them still displaying a favorite food. Hopefully, that will get resolved in a later patch once we've handled some of the more critical issues. Please don't hesitate to submit a bug report if you run into any other issues in the future. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level / NG+ Level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks

Hey Nicoapost3 If you're still experiencing this issue I recommend submitting a support ticket. I'm sorry for the frustration that this bug has caused you and hopefully we'll be able to figure it out. I also recommend making sure your video-card and OS are both up to date as other quick solutions. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks

Hey Manfungpun I'm sorry that you've run into this friend list bug. The current workaround is to start the game and then invite your friend and they should show up. I recommend submitting a bug report and we'll work with you one on one to investigate this issue. Obsidian Support Please include the following information: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level / NG+ Level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks and hopefully that workaround will get you and your friend in the game!

Hey Doc I'm sorry about this rogue molar that can't be accessed. I recommend submitting a support ticket and we'll work with you to investigate the issue. Obsidian Support Please include the following details: Platform (Xbox Console, PC Game Pass, PC Steam, PS5, PS4, Nintendo Switch). Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) Difficulty level Description of issue. Last thing you did in the game before the issue occurred, if applicable. Thanks!

We are aware of the Location Obstructed building bug in Grounded. The team is currently working on a solution for this issue and we'll update players as soon as we have more information to share. Please note that the issue seems to occur with bases built around or on large objects such as the oak tree, wood pile, picnic table or other large in-game landmarks. If you run into any other issues during your time with Grounded please feel free to submit a support ticket. Obsidian Support Thanks

Hello! There was a delay with the Nintendo Switch patch, but it should be available now. I recommend downloading the patch and trying again. If that doesn't work, please feel free to submit a support ticket and we'll look into it. Obsidian Support Thanks, and have a great day!

Hey NovaBE0309 I understand how frustrating it can be to get kicked out of the game and ruin the flow of the fun. Does this happen if you and your friend start a new game? If it doesn't it could be something going on in your world. Can you please submit a support ticket if it isn't too much trouble? Once we have your report, we'll work with you on investigating the issue and getting all the vital information to our QA team. Obsidian Support Thanks!