Everything posted by jlee
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Gift from the Machine ?
jlee replied to gr8fuldave's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi gr8fuldave, As thundercleese has noted, we'll need the PoE 1 gamecomplete.savegame files that you imported as well as your POE2 save file before interacting with the adra pillar in the Lighthouse in Hasongo. Could you please let us know what version (ex: Definitive Edition) and what platform (ex: Steam) that you own both POE1 and POE2 on so that I may give you the absolute correct file locations for these? I'm going to attempt to give you file locations assuming you own both on Steam: POE2 Save File location: ~/Library/Application Support/Pillars of Eternity II POE1 Save File location: ~/Library/Application Support/Pillars of Eternity/Saved Games Thanks!
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[Bug] Impossible to exit Bekarna's Observatory
jlee replied to Awexilo's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Awexilo, Thank you for writing up such a detailed post of your issue and providing all of the necessary files. I'll have our developers look into this right away. In the meantime, I suggest updating your graphics drivers and your Mac OS. Thanks for posting!
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Respec adding powers
jlee replied to TheWeaver's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi TheWeaver, We are aware of this issue with retraining and we are currently working on a fix. Thank you for letting us know.
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Friendly Fire and an Unmet Companion
jlee replied to Tamerlane's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Tamerlane, We are aware of the issue with Xoti referencing Maia before you've met her and we are currently working on a fix. Regarding the Dargul Marksman and Risen Armsman issue, could you please provide us with your save file before starting the content in The Hanging Sepulchers and also provide screenshots of where the specific Dargul Marksman and Risen Armsman spawn so that we may check these particular creatures? Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Pickpocketing in Luminous Bathhouse
jlee replied to Folain's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Folain, We are aware of this issue and we are currently working on a fix. Thank you for letting us know. Hopefully we'll be able to give you peace of mind soon.
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Leaving the Harbinger town causes the Ukaizo endgame to begin
jlee replied to Borodo's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Borodo, We are aware of this issue occurring and we are currently working on a fix. Thank you for your patience and for letting us know.
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[BUG] Giordu Red Handed Free himself if lured by grenades
jlee replied to Bronsteijn's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Bronsteijn, I've added your issue to our database about Giordu freeing himself out of curiosity. Thanks for posting!
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Stage 2 of Wintertide never advances.
jlee replied to ShivaX's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi ShivaX, I've added your issue about Wintertide Bulwark's Stage 2 upgrade quest not progressing to our database for further investigation. Thanks for posting!
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crash
jlee replied to kl789's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi kl789, I'm sorry to hear that you experienced a crash. We are currently working on a fix to the persistent floating text issue. For your crash issue however, we'd appreciate it if you could provide us with your save file in which you experienced the crash as well as your output log file generated right after the crash occurs: Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data You can either provide a link to your files via Dropbox or you may attach them to an email to us at support@obsidian.net. If you do email us, please link this post and mention your Steam forum username so that we may identify you easily.
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[2.0] Shipwright's Plight possible bug
jlee replied to Visenya's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Visenya,
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Ghost Heart and Beckoner Colliding
jlee replied to moriros's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi moriros, This is intended behavior to only allow one summon ability/effect at once regardless of character classes.
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[2.0.0][BUG]Character stuck dead (but alive)
jlee replied to maqjav's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi maqjav, We are aware of this issue and are currently investigating. If you could provide us with your save file before the issue occurs and give us any details about what you think might have caused this, it'd be a great help to us. Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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3 months after release and I still can't complete the Huana questline or the Painted Masks.
jlee replied to wafflecrisps's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi wafflecrisps, Both of the issues you've mentioned should be fixed in our most recent live patch v2.0.0.0030.
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Games prevents me from zooming into the closest distance
jlee replied to asnjas's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi asnjas, Could you please provide us with a screenshot of your closest zoom distance view and give us your save file so that we may investigate your issue further? Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Crash report
jlee replied to LDiCesare's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi LDiCesare, I'm sorry to hear that you experienced a crash upon transitioning out of Port Maje. Unfortunately, the file you uploaded when converted to a .7z file produced 3 empty files. We'll also need your DxDiag file in addition to those files. You can either provide a link to your files via Dropbox or you may attach them to an email to us at support@obsidian.net. If you do email us, please link this post and mention your forum username so that we may identify you easily.
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bug since last patch, a number (or some letters) stays in the midldle of the screen
jlee replied to savior99's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi savior99, We are aware of this issue about persistent floating text and we are currently working on a fix. Thank you for letting us know.
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Save Game stopped working
jlee replied to MaxQuest's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi MaxQuest, I've entered your unresponsive save button issue into our database for further investigation. In the meantime, could you please provide us with a save file for which this issue occurred? Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Visual Bug in Poko Kohara Ruins
jlee replied to zbek's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi zbek,
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Essence Interrupter with Essential Phantom
jlee replied to thundercleese's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi thundercleese, That's an interesting find. I've added your issue to our database for further investigation. In the meantime, could you please provide us with your save file without Essence Interrupter upgraded? Thanks!
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Sluggish inventory navigation
jlee replied to Teukros's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Teukros, We are aware of this issue and are currently investigating. Thank you for letting us know.
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Ship Battle Bug
jlee replied to baldurs_gate_2's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi baldurs_gate_2, We are currently investigating the Empower issue and we will also look into your class resource recharge issue. In the meantime, could you please provide us with your save file so that we may investigate further? Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Can't import savegame
jlee replied to WiduMew's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi WiduMew, Your Pillars of Eternity I gamecomplete.savegame files must be in the following location: Save File: %USERPROFILE%\Saved Games\Pillars of Eternity If they are not in this location, they will not be found in Pillars of Eternity II: Deadfire during POE 1 Histories Import selection.
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reputation screen issue since dlc/patch
jlee replied to daver's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi daver, Could you please provide us with your save file with this issue occurring so that we may investigate further? Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Combat speed default value
jlee replied to Floyd's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Floyd, Your combat speed settings should be saved through game sessions. Your game speed however does reset to default speed upon restarting. This is intended, however I can send your feedback along to our developers about this. In the interest of helping troubleshoot your issue however, could you please provide us with your save file so that we may investigate furhter? Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II You can either provide a link to your files via Dropbox or you may attach them to an email to us at support@obsidian.net. If you do email us, please link this post and mention your forum username so that we may identify you easily. Thanks!
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Essence Interrupter not Summoning
jlee replied to thundercleese's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi thundercleese, I've added your issue about Essence Interrupter not proccing its effect consistently when the proper requirements have been met. Thanks for posting!