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Everything posted by jlee
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Hi seeelph, Does this issue still occur on our latest beta patch build v2.0.0.0017? If it does, we'll need your save file and output log file. Beta Patch: https://forums.obsidian.net/topic/98360-beta-branch-access-steam-gog-galaxy/ Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II You can either provide a link to your files via Dropbox or you can email us at support@obsidian.net with your files attached. If you do email us, please link this post and mention your forum username so that we may identify you easily. Thanks!
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POE II Resetting Computer
jlee replied to Kyleel's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi Kyleel, In order for us to investigate your issue further, we'll need you to provide us with your output log generated after your computer crash occurs. Also, could you let us know if there is a place in the game where you consistently experience this crash? And could you try reproducing this crash on our latest beta patch build v2.0.0.0017? Beta Patch: https://forums.obsidian.net/topic/98360-beta-branch-access-steam-gog-galaxy/ Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data In the meantime, I suggest lowering your graphics resolution and playing in Windowed mode which can be set in the in-game Graphics menu. Thanks! -
Alas, I am but a mere mortal. Had I eyes to see all, I would have acted upon this post-haste. But in all seriousness, thank you. Due to these bumps that I've been noticing more and more of on other threads, I've upped my Perception and will do my utmost to make successful hits in response to the community's posts. P.S. No, I will not be physically hitting people's posts. Have a great day! :D
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Hi FlavouredFinger, Can you please provide us with either your decryption key or a public link to your save file? Alternatively, you can email us at support@obsidian.net with your save file attached. If you do email us, please link this post and mention your forum username for us to be able to identify you easily.
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Fort Deadlight exit
jlee replied to Corenn's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi Corenn, Can you please provide us with your save file so that we may investigate your issue more thoroughly? Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks! -
Hi Katarack21, Could you elaborate on what "Internal page error" you are encountering? Also, the files that we generally request are the following: DxDiag file Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II
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Party management corruption
jlee replied to Nomadicstorm's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi Nomadicstorm, Thank you very much for writing up a carefully detailed report and providing the necessary files to help us in our investigation. I'll have our developers start looking into the party management issues you've encountered and try to get a fix for this as soon as possible. -
Hello ~Wanderer~ You should be able to Empower abilities whether or not they've been added to your ability bar via console command. However, do note that there are some abilities that cannot be Empowered at all. Regarding your question about being able to sort the abilities in the quick cast menu, the answer is no, there is no such functionality available for that.
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Random crashes
jlee replied to lameover's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi lameover, Thanks for submitting all the necessary files. I'll have our development team look into these. If you could, we'd also like you to tell us where in the game you experienced these crashes and what you were doing before the crashes occurred. This information would help us to pinpoint either a known problem case or detect a possible issue pattern. Thanks again! -
Unable to switch companions
jlee replied to Thalkran's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi Thalkran, I've added your issue to our database for further investigation. Can you please send us your save file with the issue occurring as well as a save file from before the issue was occurring if possible? Thanks!