Everything posted by jlee
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Ship Combat Error
jlee replied to dbarbarian14's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi dbarbarian14, What you are describing is intended, however I will send your feedback along to our developers. Thanks for posting!
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Tikiwara Store front is not aligned to Tikiwara (Himuihi)
jlee replied to Hassat Hunter's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Hassat Hunter, I've added your issue to our database for further investigation. In the meantime, could you please provide us with your save file so that we may look into your global values? Thanks!
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Constant Crashes Rant
jlee replied to Vind's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Vind, We're going to need your DxDiag file, your output log file generated from the crash in the Old City, and your save file. If you are unable to upload your file directly, you can either provide a link to your files via Dropbox or you can email support directly at support@obsidian.net. If you do email support, please provide a link to this forum post along with your forum username so that we may identify you easily. Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II
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Amira's Wing not attacking?
jlee replied to Haran's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Haran, Could you please provide us with your save file and output log file with the issue occurring? Thanks!
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Amira's Wing bug
jlee replied to AttonRand's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Attonrand, Could you please provide us with your save file and your output log after the issue occurs? Thanks!
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Lack of ship's texture, invisible ship issue
jlee replied to Rossa's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Rossa, I believe I saw and replied to your help ticket earlier today, but in case you didn't see my response: 1. Right Click on Pillars of Eternity II: Deadfire from Steam 2. Click on Properties 3. Click on the Local Files tab 4. Click on Verify Integrity of Game Files 5. Download the latest patch beta v1.2.2 build (https://forums.obsidian.net/topic/98360-beta-branch-access-steam-gog-galaxy/) 6. Launch Pillars of Eternity II: Deadfire If this issue still persists after completing these steps, please send us your DxDiag file, save file, and output log file: Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity I
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Cyclopedia bug: switching pages display wrong abilities
jlee replied to Xsanf's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Xsanf, We are aware of this issue with the Bestiary and are currently working on a fix. Thanks for posting!
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Small conversation error with Furrante
jlee replied to Hassat Hunter's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Hassat Hunter, I've added your issue to our database for our developers to investigate. Could you please provide us with a save file before you initiate this conversation with Furrante? Thanks!
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Dunnance VO overlap if you killed Benwyth
jlee replied to Hassat Hunter's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Hassat Hunter, Could you please provide us with your save file before triggering this interaction with Dunnance so that we may investigate your issue further? Thanks!
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Serafen, the low fps bringer
jlee replied to AttonRand's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi AttonRand, Could you please provide us with your DxDiag file and your output log generated when the issue occurs? Also, if possible, could you provide us with a video of the issue occurring so that we may see exactly what you are describing? Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Thanks!
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Invisible party members
jlee replied to a post in a topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Psychovampiric Shield, Can you please provide us with your save file, output log file, and DxDiag file so that we may investigate your issue further? Additionally, could you provide us with a screenshot of your in-game Graphics settings? Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Hazanui Karu stutter speech
jlee replied to Archaven's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Archaven, Could you please provide us with a save file before the specific conversation you had with Hazanui Karu in which you experienced this stuttering VO issue? We need to know exactly what lines are being affected here. Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Sabotage at the Brass Citadel bug
jlee replied to ExtrapolatingYak's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi ExtrapolatingYak, I've added your issue about the Huana quest to blow up the powderhouse triggering when you've already blown up the powderhouse in the VTC questline. If possible, could you please provide us with your save file right before you accept the VTC quest to blow up the powderhouse so that we may investigate your issue more thoroughly? Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Magran's Leaping Flames Infinite Cooldown & Giant Corpses
jlee replied to ynthrepic's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi ynthrepic, We are aware of the giant corpse issue and are currently working on a size-normification potion, though our experiments so far may or may not have resulted in some developers getting unexpectedly shrunk or gigantified. Rest assured, we are still diligently working on a fix for that. Ahem, as for the Magran's Leaping Flames issue, could you please provide us with your save file and your output with the issue occurring so that we may investigate more thoroughly? Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Combat crashes my video drivers.
jlee replied to Christliar's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Christliar, Thank you for updating your post as you went along. I just got to it now and would like to know if you are no longer experiencing the issue.
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[1.2.2] AI behavior UI lags
Hi deogo, We'll need your DxDiag file, your save file, and your output log file generated from this play session in order to investigate your performance issues further. Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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[1.2.2] Opening ability in behavior editor cause artifacts
Hi deogo, I've added your issue to our database for our developers to investigate. In the meantime, could you provide us with your save file? Thanks!
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[1.2.2] Searching gravesites strips you of buffs
Hi deogo, I've added your issue to our database for our developers to investigate. In the meantime, could you please provide us with a save file with your party having buffs, but before interacting with a Burial Site? Also could you send us your output log file after your buffs have been stripped after this issue occurs? Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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[1.2.2] Items search is partially useless
Hi deogo, I've sent your feedback about item search along to our developers for consideration. Thanks for posting!
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[1.2.2] Crafting UI no details
Hi deogo, I'll send your feedback about the Crafting UI along to our developers for consideration. Thanks for posting!
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[1.2.2] Huge FPS drop while in stealth mod
Hi deogo, Just making sure here, but you mean Stealth "Mode" correct? Not using a stealth "mod"? If it's an issue with a mod, I'm afraid there's not much we can do about that from our end. However, if you're talking about Stealth Mode, then I would request that you provide us with your DxDiag file, your save file, and your output log file. These can be found here: Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Additionally, could you provide us with a screenshot of your in-game Graphics settings? Thanks!
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Latest patch runtime error
jlee replied to Archaven's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Archaven, Can you please provide us with your output log file, your save file in which you experienced the issue, and you DxDiag file? Also, could you elaborate on what scene you are in when this issue happened or if this happens in any scene? Thanks!
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Two-Eyed Pim (Dunnage) - Dialogue option dissapears
jlee replied to Hassat Hunter's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Hassat Hunter, I've added your issue about Two-Eyed Pim's exclusive timing dialogue option. Thanks for providing us with your save file. I assume it is before the issue occurs. If not please provide us with a save from right before speaking to Two-Eyed Pim.
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Oswald on ship has blue circle rather than green
jlee replied to Hassat Hunter's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Hassat Hunter, I've added your issue about Oswald displaying a different colored selection circle on the ship. Thanks for posting!
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Teammates in existing party do not spawn on Upperdeck
jlee replied to Hassat Hunter's topic in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)Hi Hassat Hunter, I've added your issue about party members in your current party not appearing Above Deck upon the initial load into the scene. Thanks for posting!