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Everything posted by jlee
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Ship Combat Error
jlee replied to dbarbarian14's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi dbarbarian14, What you are describing is intended, however I will send your feedback along to our developers. Thanks for posting! -
Constant Crashes Rant
jlee replied to Vind's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi Vind, We're going to need your DxDiag file, your output log file generated from the crash in the Old City, and your save file. If you are unable to upload your file directly, you can either provide a link to your files via Dropbox or you can email support directly at support@obsidian.net. If you do email support, please provide a link to this forum post along with your forum username so that we may identify you easily. Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II -
Amira's Wing not attacking?
jlee replied to Haran's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi Haran, Could you please provide us with your save file and output log file with the issue occurring? Thanks! -
Amira's Wing bug
jlee replied to AttonRand's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi Attonrand, Could you please provide us with your save file and your output log after the issue occurs? Thanks!- 3 replies
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- Companions
- Bug
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(and 2 more)
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Hi Rossa, I believe I saw and replied to your help ticket earlier today, but in case you didn't see my response: 1. Right Click on Pillars of Eternity II: Deadfire from Steam 2. Click on Properties 3. Click on the Local Files tab 4. Click on Verify Integrity of Game Files 5. Download the latest patch beta v1.2.2 build (https://forums.obsidian.net/topic/98360-beta-branch-access-steam-gog-galaxy/) 6. Launch Pillars of Eternity II: Deadfire If this issue still persists after completing these steps, please send us your DxDiag file, save file, and output log file: Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity I
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Serafen, the low fps bringer
jlee replied to AttonRand's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi AttonRand, Could you please provide us with your DxDiag file and your output log generated when the issue occurs? Also, if possible, could you provide us with a video of the issue occurring so that we may see exactly what you are describing? Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Thanks!- 2 replies
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- Bug
- Companiion
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(and 2 more)
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Invisible party members
jlee replied to a question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi Psychovampiric Shield, Can you please provide us with your save file, output log file, and DxDiag file so that we may investigate your issue further? Additionally, could you provide us with a screenshot of your in-game Graphics settings? Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks! -
Hazanui Karu stutter speech
jlee replied to Archaven's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi Archaven, Could you please provide us with a save file before the specific conversation you had with Hazanui Karu in which you experienced this stuttering VO issue? We need to know exactly what lines are being affected here. Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks! -
Hi ExtrapolatingYak, I've added your issue about the Huana quest to blow up the powderhouse triggering when you've already blown up the powderhouse in the VTC questline. If possible, could you please provide us with your save file right before you accept the VTC quest to blow up the powderhouse so that we may investigate your issue more thoroughly? Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Hi ynthrepic, We are aware of the giant corpse issue and are currently working on a size-normification potion, though our experiments so far may or may not have resulted in some developers getting unexpectedly shrunk or gigantified. Rest assured, we are still diligently working on a fix for that. Ahem, as for the Magran's Leaping Flames issue, could you please provide us with your save file and your output with the issue occurring so that we may investigate more thoroughly? Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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Hi deogo, We'll need your DxDiag file, your save file, and your output log file generated from this play session in order to investigate your performance issues further. Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks!
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[1.2.2] Opening ability in behavior editor cause artifacts
jlee replied to deogo's question in Patch Beta Bugs and Support
Hi deogo, I've added your issue to our database for our developers to investigate. In the meantime, could you provide us with your save file? Thanks! -
[1.2.2] Searching gravesites strips you of buffs
jlee replied to deogo's question in Patch Beta Bugs and Support
Hi deogo, I've added your issue to our database for our developers to investigate. In the meantime, could you please provide us with a save file with your party having buffs, but before interacting with a Burial Site? Also could you send us your output log file after your buffs have been stripped after this issue occurs? Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Thanks! -
[1.2.2] Items search is partially useless
jlee replied to deogo's question in Patch Beta Bugs and Support
Hi deogo, I've sent your feedback about item search along to our developers for consideration. Thanks for posting! -
Hi deogo, I'll send your feedback about the Crafting UI along to our developers for consideration. Thanks for posting!
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[1.2.2] Huge FPS drop while in stealth mod
jlee replied to deogo's question in Patch Beta Bugs and Support
Hi deogo, Just making sure here, but you mean Stealth "Mode" correct? Not using a stealth "mod"? If it's an issue with a mod, I'm afraid there's not much we can do about that from our end. However, if you're talking about Stealth Mode, then I would request that you provide us with your DxDiag file, your save file, and your output log file. These can be found here: Output log: \Steam\steamapps\common\Pillars of Eternity II\PillarsOfEternityII_Data Save File: %USERPROFILE%\Saved Games\Pillars of Eternity II Additionally, could you provide us with a screenshot of your in-game Graphics settings? Thanks! -
Latest patch runtime error
jlee replied to Archaven's question in Pillars of Eternity II: Deadfire Technical Support (Spoiler Warning!)
Hi Archaven, Can you please provide us with your output log file, your save file in which you experienced the issue, and you DxDiag file? Also, could you elaborate on what scene you are in when this issue happened or if this happens in any scene? Thanks!