Aarik D

Hello everyone! I am back in action! I hope you all had a great holiday break! I want to thank everyone who helped out during my absence, I really appreciate it and I am extremely grateful for it!

Hello lecneri, Thank you uploading all of those files, I really appreciate it! I took a look at your logs and everything looked okay. There was a new driver update for your GTX 560M on the 21, please update your driver and see if that helps. Also please verify your game cache through Steam and see if that fixes the crash issues. In your Steam library, right click Pillars of Eternity > Properties > Local Files > Verify Integrity of Game Cache. Also please go to the Options settings in the game and go to Graphics and move the slider on the Graphics Quality all the way to the left. Thank you for your support!

Could you please upload a dxdiag (system spec) file and an output log? You can find the location of those files by clicking on the link in my signature. Thanks!

Thank for looking into it Aurelio! I really appreciate the help! Apologies for giving wrong any information. Hopefully updating your drivers that Aurelio has posted will fix your issue!

Hello PrimeJuanta, Thanks for pointing this out to us. We will have this issue fixed in the next patch! Thank you for your support!

I have created a new game to test out our issue and I was able to progress thought the quests after completing Lord of a Barren Land. Though all the corpses were removed from the tree, the dwarf woman you need to speak to was still there and I spoke with her and the quest progressed forward. Did you speak to the dwarf woman before heading to Caed Nua?

Hello Lardox, Thank you for getting me those files. We had a previous bug with that was experiencing the same issue as you and I have uploaded those files to that bug. Luckily you have an older save that still works and didn't have to backtrack to much. I apologize for the inconvenience and thank you for your support.

Hey everyone, Just wanted to update you all on the issue. The bug has been fixed and will be in the next patch! Thanks!

Hello Sharidin, Could you please upload a save file so I can take a look? Please upload it using dropbox or something similar. Thank you for your support.

Hello Janmanden, Could you please upload a save file so I can take a look at it? Thanks a bunch!

Hello varaj, Are you playing in windowed mode? What mouse do you have? Are there drivers for it that need to be updated? Thanks!

Hello Xtar, Welcome to the forums! As Boeroer has mentioned. You need to have a a high amount of mechanics to reveal the secret stash. If you don't find the sigil, its not a problem, you will just have to deal with traps for not putting the sigil in. Cheers!

Hello Starcomputer, Welcome to the forums! What version of the game are you on? Are you playing on Steam? What OS do you have? Please provide additional information. Also please refer to the link in my signature on how to send me the files I require. Thanks a bunch!

Hello GothiCa, Thanks for getting me that file. I have written up a report and send it to the programmer. Unfortunately we will be going on break for the rest of the year and wont be able to get to your issue until afterwards. Your log did say that your gpu was in an invalid state. Perhaps uninstalling and reinstalling your graphics card driver will fix the issue. I apologize for the wait and thank you for your patience.

Hello joshrandom, Are you playing the game through Steam? Please verify your game cache and that should fix the issue. In your Steam library, right click Pillars of Eternity > Properties > Local Files > Verify Integrity of game cache. Let me know how it goes. Thanks!

Hello Lardox, I apologize for the inconvenience. Could you please upload those files via dropbox and post the link here? Please include an output log, the good save, and the affected save as well. Thanks a bunch!

I merged your two posts together, please refrain from making duplicate posts. I will get to your issues when I can. But thank you for posting up all of your specs. The issue appears to be your graphics card. It is a little bit below the minimum requirements. In your game options, please put the Quality Slider all the way to the left and see if that helps improve performance. Thanks!

Hello Dale, I apologize for the inconvenience. Could you please post up your computer specs. Also when the game crashes, the game produces a folder that appears on your desktop. Could you please upload that as well. You can do that via dropbox. Thank you for your support.

Hey damo272, I believe I found out why you are crashing so much. Based on the AMD website, your graphics card is not supported by Windows 10. It looks like you will have to buy a new graphics card since you upgraded to Windows 10. Sorry my friend.

Thanks guys! Hold down the fort while I'm away! Enjoy the Holidays!

Thanks for uploading that save Andrea! I have entered a bug in our system! Sorry it took so long to get the bug in. Cheers!

Hello everyone, We will be closing up shop here on December 24th - January 3rd for the Holiday break. There won't be any tech support available from the Devs during this period but there will be some forums support. I will check up on the forums every now and then to see if there is any major issues and will provide any assistance the best I can. We wish you all the best! Happy Holidays and Happy New Years! p.s. I look forward to see how many posts there are when I return!

Hello WawkSoft, Please verify your game cache and see if that works. Thanks.

Are you using any mods by any chance?

Hello GothiCa, I was also stuck at the loading screen. Could you please upload an output log so I can take a look? Do you have space on your hard drive? How many save files do you have in your save folder? Thanks!