Aarik D

Hello lequenne, The dxdiag file is your system spec file. : Press (windowkey + R), Type "dxdiag" and press Enter, Click "Save All Information", Attach the file that you create. It seems that your graphics card is not being recognized somehow. Please upload a dxdiag (system spec) file and I can see what graphics card you have. Thank you for your support.

Hello everyone, We are still working on the issue and it should be fixed in the next patch. Thank you for your patience!

Hey Achilles, Could you upload a save file and output log so I can test out your save? I cant seem to repro this issue. Thanks!

Hello bufossil, Have you also checked to see if your graphics driver has the latest drivers installed? Particularly for Windows 10? Make sure you run Windows Update often as well. A lot of things will need to be updated since you just upgraded to Win 10. Try that and let me know if that solves your issue. Thanks a bunch!

Hello lequenne, Could you please upload a dxdiag file and an output log so I can take a look? Please refer to the link in my signature to locate those files. Thanks a bunch!

Hey Termit, I notice there is a new driver update for your graphics card, try updating your graphics card and see if that helps. Also If you go into the menu settings > Graphics > Frame Rate Max. Adjust the slider all the way to the right to set it to Max. If that doesn't help, try setting it to various frame rates and see if those works. Thanks.

Hello everyone, What build are you guys currently on? We are currently on 2.03.0788

Hello everyone, I moved this thread over to tech support. Could you please give me some insight on how you are able to get the phantom to stay after combat is over? What platform are you all playing on? Try verifying your game cache in steam and see if that fixes the issue. Thank you for your support.

Hello WavyDeadClover, GOG has cleaned up the way they do patching and made it more streamline. However, as Mike has mentioned, if you fall behind on patching you will have to uninstall your game and install the 2.03 installer as GOG does not provide patches for older versions anymore. If you wish to download and update your game without the confusion, I would suggest using GOG Galaxy. I have provided a link for your convenience. https://www.gog.com/galaxy Thank you for your support and thank you MikeMaximus for your assistance.

Hello Termit, I took a look at your output log and I notice you were still on version 2.02.0721. Please update your game to 2.03.0788 and see if that helps your performance. Also please verify your game cache in steam. Do you have a ton of save files stored? Reducing the number of saves may also reduce the loading times. Thank you for your support.

Hello Emrose, Welcome to the forums and thanks for joining us! What platform did you purchase the game from? Steam, GOG, App Store? Thanks!

Hello everyone, That is a good question. I will inquire within and check on the issue. I have enter a bug in our database just in case. Thanks a bunch!

Hello Jaseace, What secret stash are you referring to? There are only 2 objects that are hidden. One is the sarcophagus and the hidden room button.

Hello Rammstein, Did you complete both The Gleaming Society and Meztla? You have to complete both before you can gain access to the other bounties. Could you please upload a save file and an output log so I can take a look? Please refer to the link in my signature if you are having difficulty location those files. Thank you for your support.

Hello Radamanthe, Thanks for pointing this out to us! I have gone ahead and written a bug report and added it to our database. Thank you for your support.

Hello twk3, I apologize for the inconvenience. Cross-platform cloud syncs are not currently working if you are using the Steam Cloud. If you transfer the files manually, they will load just fine. We currently don't have an eta on when this will be fixed. Thank you for your support.

Hey Agone, We currently have a bug that your mechanics skills is affecting the way accuracy is being applied to hazard spells. This is not intended and we are investigating the issue. Thanks!

Awesome work guys! I have written up a report and added it to our database. Thank you for your support and keep up the great work!

Did you do any transitioning before you loaded your quick save or was the save fight before the fight and cutscene?

Alright guys, I went ahead and wrote up a report and forwarded it to the appropriate department! Thanks and have a great weekend!

Hey Achilles, Thanks for pointing this out. I have gone ahead and written up a report. We'll see if this is intended or not. Thanks a bunch!

Hey MikeMaximus, Do you happen to have a save before you lost the belt to see if I can reproduce the issue? Thanks!

Hello lantzk, I have confirmed your bug and written up a report and added it to our database. We are also aware of the accuracy bonuses from the wall spells Thank you for your support!

Yes, this was a bug and we have since then fixed the issue!

Hello Merina, Thank you for pointing this out to us and figuring out the issue. You did an awesome job! What you say is true but not all bugs are that easy to discover especially without being to reproduce it since most people who have experienced this issue don't seem to have a older save to reproduce this. Especially since it is corrupting the quicksave. I have confirmed your bug and was able to reproduce this 100%. I have entered a bug into our database and forwarded it to our programmers. Thank you for your valued help!