Aarik D

Hello hma, Sorry about that, currently the cloud saves only work if you create a new party in 1.0.3. We are working on a fix that will allow saves made before 1.0.3. to work correctly. Sorry for the inconvenience.

Thank you guys! It will help greatly! Yes! Please send us a save file! Thanks h4ppy!

Hey guys, Thanks for reporting on this issue, we'll look into it. If you could, and you are using an android device, could you please upload a save via dropbox? It would be greatly appreciate. Getting game files: Connect the Android Device to your PC. Open Windows Explorer and open the device Open the Android Folder, then data -> net.obsidian.pacg1 -> files Copy the PACG1_SAVE_GAMES folder to your PC Zip and send! Thanks a bunch!

They Rhygar, Thanks for bringing this to our attention and for supplying a video. It is very helpful! I'll send this over to the appropriate team and get it looked at. Thanks a bunch!

Hey guys, I've answered the post related to this issue here. http://forums.obsidian.net/topic/87204-daily-gold-is-broken-after-update/ Thanks!

Hey everyone, There is indeed a bug with daily gold and we're working on a fix asap. Sorry for the inconveniences.

Hello LolSheeps, Sorry for the delay, when you created your Google Play account, did you launch the game from the Google Play App? Are you using a wi-fi or network connection while you are playing? Thanks!

Hey guys, Sorry for the delay, as you can imagine, we got our hands full here. There is indeed a bug with the timers and we are working on a fix asap. If you missed any gold due to this bug, please email support@obsidian.net and let us know. Please supply your PFID# and username in the email. You can located your PFID# in the settings button from the main menu. Once I have that, I can check the backend of your account and verify if you missed gold or not. Thanks a bunch!

Hey guys, Thanks for bringing this to our attention, we are looking into the issue and hoping to get it fixed asap. Thanks for posting the work around. It is greatly appreciated. Thanks a bunch!

Hey Tony, I have received your email and will respond to you there! Thanks!

Update is live!!!

Hey everyone! The moment is finally here! Patch update 1.0.3 is now live on Android and iOS! So update your games and enjoy playing The Hook Mountain Massacre over the weekend! P.S. - We are closed during the weekend and Monday for the holiday weekend, so we won't be able to get to assist any of your amazing people until Tuesday. Thank you guys for being so patient with us! We truly appreciate it.

Yep! We've been working pretty hard these past few weeks, its time to get some much needed R&R! How about you homies?

How's it going guys? You ready for the weekend?!

Hey TanRu, This is a bug that will be fixed in 1.0.3. There are 2 options you can do right now. You can either wait for the patch to go out, then you can get past that screen, or you can force close the game, delete your party, make a new party with experienced characters and you won't lose any progress. Thanks!

Hey BlueThing, Welcome to the forums and thanks for joining us. What kind of iPad are you using? Could you please tell us the model # as well? 1) To help stop the crashes, go into your settings menu and turn off effects and see if that helps with the performance. 2) Is there any additional information you could provide? What characters are you swapping in and out? Are you using a mix of experienced characters and new ones? 3) This is indeed fixed in the next patch. 4) We'll look into this issue. Quest Mode: I believe this is fixed in the patch, but I will check to make sure. The patch will be out soon, we're working on getting some fixes in to make sure the patch is as good as it can be. Unfortunately we do not handle refunds, you will have to contact Apple. I hope I addressed all of your concerns, Thanks a bunch!

Hey DangerBrijowt, Welcome to the forums and thanks for joining us. Could you please upload your save folder so we can take a look at your problem? Getting game files: Connect the Android Device to your PC. Open Windows Explorer and open the device Open the Android Folder, then data -> net.obsidian.pacg1 -> files Copy the PACG1_SAVE_GAMES folder to your PC Zip and send! Thanks!

Hey everyone! In case you missed the live stream on twitch, you can check out the VOD here: https://www.twitch.tv/obsidian/v/68613004

Hey guys, Thanks for bringing this to our attention. I'll get a bug written. Thanks a bunch!

Hey everyone, Thanks for reporting this exploit. I'll get it looked at asap. Thanks a bunch!

Hey nsr, What this quest mode or story mode? What was your party make up? What scenario was it? Difficulty? Any additional information would be very helpful. Thanks a bunch!

Hey Funnyfrog, Welcome to the forums and thanks for joining us. Could you please provide additional information? What characters are in your party, what difficulty are you playing on, what cards did you use in play, what character was encountering Nuaalia? Do you happen to have a screenshot? Any additional information would be helpful. Thanks a bunch!

Hey Longshot, Thanks for bringing this to our attention. I'll get it checked out and write up a bug report. Thanks a bunch!

Hey Rhygar, Sorry for the delay, We'll look into this. Do you happen to have a save file you can upload?

A PFID# is your PlayFab account number, it allows us to search for your account in our database. You can find the ID# but tapping on the Settings button from the main menu.