Aarik D

Pst.... We know

Hey Pink, what kind of tablet do you have?

Hey everyone, Turns out this issue has been fixed. It was a server side issue, so the fix is live. Thanks!

Hey Srvannor, Actually, all the issues with daily gold are now resolved. The patch fixed the issue with timers, and yesterday we just fixed the issue with expired subscriptions not going away which was server side. So all is well in the world of Daily Gold. Those who have reported their issues to support have been reimbursed their missing daily gold after confirming with their accounts. Our work is never ending here, we are constantly working on getting more content out and fixing bugs at the same time. So we're doing our best! Thank you for your feedback and concerns.

Hey PinkRose, Is this due to updating the game or were you able to play previously (after updating)with no issues? Thanks!

Hey everyone, Please refers to h4ppy's thread and post your save file or PFID# so we can grab your saves off the cloud. Thanks!

You may have that party already existed into a save, which means you can't gain access to those characters unless you delete that party save.

Hey JWolf Sorry for the confusion, that is because gold gain is account bound, since you've already beaten those scenario previously. Normal and Heroics do not gain gold after you have already completed it. Only Legendary difficulty grants gold every time. As long as you are connected to PlayFab, at the end of every turn, the game auto saves to the cloud. So if you wanted to change to another device for example, just make sure to complete a turn before switching over. ArchSenex is correct, any purchases you have made with either gold or real money is stored to your account, so those can never be lost not matter what happens.

My apologies everyone! I have made an error, but bug is fixed on our end and will be in the next patch! It was not included into the hotfix. Sorry!

Well, technically the only thing you are losing is the scenario, you still get to keep all the cards you gained during gameplay. But I agree that forfeiting its not a great option. We are still investigating the issue.

Hey h4ppy, Bampop is correct, however, there is a bug when the gold expires, the timer just refreshes itself on each reset, so you are unable to collect the last day of gold. If you could please tell me your PFID# (located it settings from the main menu) I can correct the issue on your account and reimburse you the last day of lost gold. Thanks a bunch!

Hey guys, This is fixed with todays patch! However, there is no way to retro fix characters that already have this power feat, unless you delete the character and start again. Thanks a bunch!

Hey Polarthief, Sorry about the login issue. It could be possible that your device "Sync" is not turned on. Go into your device settings and make sure Sync is enabled. That should do the trick. Thanks a bunch!

Hey Sylverlock, Could you please tell us your PFID# so we can look up you save and investigate the issue? You can find it by tapping on the settings button from the main menu. Thanks a bunch!

Hey JWolfenator, We do in fact have a cloud save in place. However, the patch today made it so that saves prior to 1.0.3 were able to be stored to the cloud. So if you made your party post 1.0.3, you are fine. Thanks a bunch!

Hey JWoflenator, Sorry about that, earlier this morning the patch went live, but there was an issue with the App Store not allowing to update the game which has been fixed. Thanks again.

Hey Sylverlock, What scenario was this happening in?

Hey guys! Update 1.0.3.1 is now love for Android and iOS. Check out the patch notes here http://forums.obsidian.net/topic/87517-update-1031-patch-notes/ Thanks a bunch!

Update is now live for iTunes! @Longshot11 Here are the patch notes! http://forums.obsidian.net/topic/87517-update-1031-patch-notes/

Hey Declan, Sorry for the inconvenience. I looked into your account and only notice that you missed 2 day of daily gold due to the bug. I have reimbursed you the missing gold. The hotfix today has resolved the issues with daily gold. Anyone else missing gold please email obsidian@support.net. Please provide your Gamecenter/Google Play Games username and your PFID# located in the settings menu from the main screen. Thanks a bunch!

Hey guys, Patch 1.0.3.1 is out but there is an issue with iTunes at the moment, and we working on it right now. Sorry for the inconvenience and thank you for your patience.

Hey everyone, we just now released a hotfix patch. This patch also fixes the issues with the timers. Please update your game and check. To collect daily gold, you must go to the store page to collect it. Thanks everyone!

Hey guys, Just wanted to inform everyone that we fixed the problem server side and you can now gain your gold rewards! Thank you for being so patient with us.

Hey guys, We have this is indeed working as intended for now. We are looking to improve how salvaging works in the future. I will make note of the requests and add it to our list! Thanks a bunch!

What do you mean by that ? Is what you said applicable to questmode where's it's 100% reproducible on my end ? What that means is, we tried to replicate the issue by playing quest mode multiple times by multiple testers, but we were still able to receive the gold. So the complicated part is that some people may experience this issue, while others may not. Fortunately, for those who have experienced this issue, we can see that there is indeed something happening, which makes things easier to figure out the problem and get it resolved. Hopefully that makes sense.