If you bought the season pass and the content for it did not unlock please send an email to: email@example.com
PFID# (Located in the setting window of the main menu)
Google Play/GameCenter username
The email tied to that account.
What content are you missing, Characters, Adventures, Daily Gold etc.
Proof of Purchase
Please do NOT post your personal information publicly here in the forums.
Also please take a look here, we have had people report some things that they have been able to do to restore access to their season pass content.