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Everything posted by Aarik D
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Thank you everyone who participated in the Pathfinder Adventures Community Competition! Everyone did an exceptional job! We really enjoyed see your creations and so pleased to see we have so many talented people in our community. We will definitely hold more contests in the future! In case you were watching the stream, we have chosen our winners! Congrats to Greenvise and cartmanbeck! I will message you two with additional details. Thanks everyone!
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Erylium won't go away
Aarik D replied to Bardmedicine's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey Bardmedicine! I have received your email! If you are on an Android device, could you please upload a save folder? If you are on iOS, can you please tell us your PFID or Username ID? If you can grab a screenshot of the villain being in your deck, that would awesome as well! Thanks! -
Hey guys, If you didn't get your dice or cards, just restart the game and they should be unlocked properly. I will get to your emails as fast as I can! Thanks again!
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Daily Gold
Aarik D replied to 4inches's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey 4inches, Can you email me at support@obsidian.net with a copy of your receipt and your PFID or username ID? I'll check you account to see if daily gold properly purchased. Thanks! -
Update: Issues has been resolved! You should now be able to purchase the Limited Time Tools of Faith and Devotion with no problems! If you were charged for the item and didn't receive it, please refer to the post above. Thanks everyone!
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Hey everyone, We're looking into why some purchases are not being processed correctly. Please email support@obsidian.net with your PFID# or Username #xxxx and a copy of your receipt. It would be helpful if you also included how you purchased the items. (Google Wallet, Credit, Debit, PayPal, etc). Thanks!
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Daily Gold
Aarik D replied to 4inches's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey 4inches, Sorry about the troubles. It sounds like you are not on the correct account. Make sure you open up Google Play Games or Game Center and make sure you are logged into the correct account. To locate your PFID#, open up Options > Settings > PFID# located on the bottom. You can also use your Username as well (i.e. 4inches #xxxx) Thanks! -
Hey Limwik, Sorry about the issue. Do you mind uploading your save folder so we can take a look at it? Accessing your game files: Connect the Android Device to your PC. Open Windows Explorer and open the device Open the Android Folder, then data -> net.obsidian.pacg1 -> files Copy the PACG1_SAVE_GAMES folder to your PC Zip and send! Thanks and apologies for the inconveniences.
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One group of adventures stuck
Aarik D replied to SirDukem's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey guys, Sorry about the issue. Do you mind uploading your save files so we can take a look at your saves? Connect the Android Device to your PC. Open Windows Explorer and open the device Open the Android Folder, then data -> net.obsidian.pacg1 -> files Copy the PACG1_SAVE_GAMES folder to your PC Zip and send! Thanks and apologies for the inconvenience. -
Collecting Daily Gold
Aarik D replied to SpikedPunchVictim's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey SpikedPunchVictim, One the initial purchase of daily gold, you are automatically granted 200 gold. Our timer resets at 5 PM PST, then you can collect your gold after that. Thanks! -
Hey Jaesun, Thanks for the suggestion! I have put in a suggestion bug into the system, and the art team will take at it. Thanks!
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I didn't mean to sound snarky...sorry if it came across that way. You have a lot going on. Thanks for responding at all! No worries stevozip! You didn't come off that way at all, I just wanted to make sure to let everyone know we're still here and we reading even though we may not comment. We are super fortunate to have an amazing community here and a lot of people are willing to help each other out. We love you guys!
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Hey guys, Sorry for my absence on the forums. I am just one man on the forums here and have a lot of other responsibilities that require my attention, but luckily I have StromBringerGT helping me out now. So we'll do our best to make sure we try to get all the threads a response. If there is any issues you have reported before the 1.1.4 patch. Just bump the thread so we can see it! As for this issue. I have written up a bug report! Thanks a bunch!
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All treasure cards missing
Aarik D replied to Joviet's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey Joviet, Sorry to hear about the loss of cards, but it sounds like you may be on the wrong account. Do you happen to be an iOS user? Did you update to iOS 10.0.2? Please refer to this thread to see if you are on the correct account. http://forums.obsidian.net/topic/88500-updated-103-trouble-logging-in-here-is-a-workaround/ Thanks. -
Wand of Enervation
Aarik D replied to LordCharnado's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey LordCharnado, Thank you for bringing this issue to our attention. Fortunately this is a known issue and we are working on a fix for the next patch. Thanks again! -
Blessings Disappearing - Merisiel
Aarik D replied to Jerm's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey guys, Just to update. we're working on a fix right now! -
I'm inclined to believe nothing changed regarding the Inspired Dexterity bug. I just ran two scenarios in a row where I lost a Favor of Erastil because I used that blessing to defeat the villain. I'm still convinced that the scenario end is preempting the resolution "Inspired Dexterity blessings," and as a result some blessings remain caught in a neither-discarded-nor-returned limbo. Hey Ehtics You are correct, we still have the bug in our system but we will definitely fix it in the next update.
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Hey guys, It has come to out attention that the new iOS 10 upgrade has been replacing users accounts with new Gamecenter ID's and creating new PlayFab IDs. We would advise not updating your iOS device to iOS 10 until we have investigated the issue further. If you have already upgrated to iOS 10 and find that your game data is missing, please refer to this thread and see if the workaround by Ethics Gradient works for you. http://forums.obsidian.net/topic/88500-updated-103-trouble-logging-in-here-is-a-workaround/?p=1847635 If you data is still missing, please contact support@obsidian.net with your PFID# (located in settings) and your new Gamer ID (i.e username #xxxx) Thank you for your support and understanding in this matter. -Pathfinder Adventures Team.
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Purchase didn't go through, vanished.
Aarik D replied to Leskaat's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey Leskaat, Welcome to the forums and thanks for joining us. It looks like in the iOS 10 update, Apple removed the Gamecenter App and created a new ID. Please refer to Ethics Gradiant work around and see if that brings back your game account with your old data. http://forums.obsidian.net/topic/88500-updated-103-trouble-logging-in-here-is-a-workaround/?p=1847635 Thanks! -
Quest Mode level-up glitch
Aarik D replied to drewsouth's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey Drewsouth, Thanks for bringing this to our attention. We have a similar bug reported here http://forums.obsidian.net/topic/89417-cant-select-role/. Do you think you could upload a screenshot? Thanks! -
Can't select role
Aarik D replied to LogantheBard's question in Pathfinder Adventures: Technical Support (Spoiler Warning!)
Hey LogantheBard, Thanks for bringing this to our attention. We are currently aware of the bug right now and we are investigating the issue right now. Could by chance upload a screenshot? You can use dropbox or any other cloud storage site, etc. Thanks again!
