Yeah, yeah. I once saw a flying pig. True story!
Anyway, if you are not satisfied with the service offered or you believe it doesn't hold up to what they advertise, you can always *drum roll* cancel your subscription! And since MMOs usually offer one or two months free subscription with the retail package, you should be able to tell if the quality level is up to your standards BEFORE you ever pay a subscription fee. There's also a subtle difference between "professional and timely" and "unreasonable".
Again, explain how PWs run their show better than company-run MMO servers. And if you can't, then perhaps you can explain why companies should offer the service FOR FREE?
Where did i say MMOs should be for free?