Aarik D

Hello timtan69, What OSX are you using? Can you please post your system specs here? Thank you for your support!

Merging your post to a thread that has already started.

Hello BlkRosePhoenix, Patch 2.02 is already out in the Mac Store! Just head over to the app store and update your game! Thank you for your support!

Hello everyone, Thanks for pointing this out. Fortunately we are already aware of the issue. Luckily the buttons still function as they should, even though they are not visible. Thank you for your support!

Hello Andrea! We have fixed the problem and will be released in the next patch! Thanks and keep up the good work!

Hello everyone, I apologize for the delay. We work regular hours here at the office and aren't online 24/7. The ~Library folder is hidden, but it should be accessed the same way it is accessed in OSX Yosemite. From Finder > hold down the Option key, then choose Go > Library. Another way of accessing the folder: From Finder > select the Go Tab > Click on Go to folder > type in ~/Library > Press Go > Logs Folder > Unity Folder > Player.log Please keep in mind that OSX El Capitan was released only 6 days ago (according to the apple site), things don't always work out in the early stages of release. We are currently looking into the situation and trying to resolve this quickly. Thank you for your support and patience.

Hello everyone, Could you all please upload a players log and post them here? And post your system specs if you haven't already. Thank you for your support!

Hello LaSpeakeasi, Thanks for pointing this out to us. I have added the bug into our database. Keep up the good work!

Hello LaSpeakeasi, Thanks for pointing this out. I have written up a bug and added it to our database base. Keep up the good work!

Hello everyone, Those of you who were experiencing this problem, were you all also on Windows 10? Thank you for your support!

Hello Quazzl, I apologize for the inconvenience. Could you please upload a output log as well so I can add it to the bug report? Thanks a bunch!

Hello singular, Welcome to the Forums! You can upload .txt files such as dxdiag and output logs, screenshots, but not save files. For save files you have to use something like dropbox or google drive, etc. Did you happen to quicksave right as soon as Maerwalds dialogue ended? Thank you for your support.

Thank you LaSpeakeasi, I have added your save file to the bug report. Keep up the good work!

Hello choogheem, I apologize for the inconvenience. Could you please upload a save file, output log and a system spec file via dropbox so I can take a closer look? Thank you for your support and patience.

Hello LaSpeakeasi andBerith, Thanks for pointing this out. Fortunately we are aware of these issue and are already reported in our database. Thank you for your support and keep up the good work.

Hello everyone, I'm glad that using GOG Galaxy got the game running for you guys. There is an issue with GOG patching and unfortunately we cant do anything on our end. However, they should be fixing it by tonight or tomorrow. I have submitted your information to our programmers and see what they can find. Thank you all for your support and patience.

Hello again, Did you by chance start this game in 2.0? Thanks!

Hello EffinCraig, I have confirmed your bug and entered it into our database. I am investigating further to see if this is a global issue or its just affecting your save. Thank you for your support!

Hello everyone, Thanks for pointing this out for us. Fortunately we are already aware of the issue and has been fixed in a future build! It should be out in the next patch. Thank you for your support!

Hello Edrin, This has been fixed awhile back. If the problem is not retroactive, please upload a save file and an output log via dropbox (or any other cloud storage app) so I can take a look. Thank you for your support.

Hello again LaSpeakeasi, Do you happen to have a save file before you dismissed Sagani you can upload? Thanks!

Hello everyone, GoG is currently having problems with the way patches are being handled. Unfortunately there is nothing we can do on our end. GoG is working on fixing this issue hopefully by tonight. So please bare with us. Thank you for your support and patience.

Hello everyone, I agree with all of you and have already put in a suggestion for the dev team. Thank you for your support.

Hello SeaSquall, Run Windows Update to see if there are any critical updates for Microsoft Visual C++. Or you can download them here: https://support.microsoft.com/en-us/kb/2977003 . You might want to check your Direct X too. Do you have IE mod installed? If so then that is the problem. Just disable it and you should be good to go. If that doesn't fix your issue, then try uninstalling the game and reinstalling it. Thank you for your support and patience.

Hello Stepout, I loaded your save and I was not able to reproduce your issue. Was there a specific thing that happen to Aloth for this to occur? When you reloaded the save, did it happen again? Thanks a bunch!