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Aarik D

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Everything posted by Aarik D

  1. Can you please upload your dxdiag file?
  2. Hello Soiram, I apologize for the inconvenience. When I clicked on your dropbox link, the link is no longer working. I'm glad starting a new game resolved your issue, but I would still like to get your files so I can take a look. Did you purchase the game through Steam? If so, please verify your game cache if it happens again. Thank you for your support!
  3. Hello tid242, If this happens again, please verify your game files and see if that resolves your issue. Thank you for your support.
  4. Hello Sontar, I apologize for the inconvenience. Could you please be more specific on the issue you are experiencing? When I open up the quest log and click on a quest, it remains on the quest and I can read it normally. Thanks!
  5. Hello everyone, I'm glad you resolved the issue on your own. If it ever comes up again, please let us know. I will put in a bug about that specific driver and 2.02. Thank you for your support.
  6. Hello everyone, Does anyone happen to have a save before you head over to the ogre cave? Could you please upload that save and an output log via dropbox (or something similar) so I can take a look? Thank you for your support!
  7. Hello timtan69, What OSX are you using? Can you please post your system specs here? Thank you for your support!
  8. Merging your post to a thread that has already started.
  9. Hello BlkRosePhoenix, Patch 2.02 is already out in the Mac Store! Just head over to the app store and update your game! Thank you for your support!
  10. Hello everyone, Thanks for pointing this out. Fortunately we are already aware of the issue. Luckily the buttons still function as they should, even though they are not visible. Thank you for your support!
  11. Hello Andrea! We have fixed the problem and will be released in the next patch! Thanks and keep up the good work!
  12. Hello everyone, I apologize for the delay. We work regular hours here at the office and aren't online 24/7. The ~Library folder is hidden, but it should be accessed the same way it is accessed in OSX Yosemite. From Finder > hold down the Option key, then choose Go > Library. Another way of accessing the folder: From Finder > select the Go Tab > Click on Go to folder > type in ~/Library > Press Go > Logs Folder > Unity Folder > Player.log Please keep in mind that OSX El Capitan was released only 6 days ago (according to the apple site), things don't always work out in the early stages of release. We are currently looking into the situation and trying to resolve this quickly. Thank you for your support and patience.
  13. Hello everyone, Could you all please upload a players log and post them here? And post your system specs if you haven't already. Thank you for your support!
  14. Hello LaSpeakeasi, Thanks for pointing this out to us. I have added the bug into our database. Keep up the good work!
  15. Hello LaSpeakeasi, Thanks for pointing this out. I have written up a bug and added it to our database base. Keep up the good work!
  16. Hello everyone, Those of you who were experiencing this problem, were you all also on Windows 10? Thank you for your support!
  17. Hello Quazzl, I apologize for the inconvenience. Could you please upload a output log as well so I can add it to the bug report? Thanks a bunch!
  18. Hello singular, Welcome to the Forums! You can upload .txt files such as dxdiag and output logs, screenshots, but not save files. For save files you have to use something like dropbox or google drive, etc. Did you happen to quicksave right as soon as Maerwalds dialogue ended? Thank you for your support.
  19. Thank you LaSpeakeasi, I have added your save file to the bug report. Keep up the good work!
  20. Hello choogheem, I apologize for the inconvenience. Could you please upload a save file, output log and a system spec file via dropbox so I can take a closer look? Thank you for your support and patience.
  21. Hello LaSpeakeasi andBerith, Thanks for pointing this out. Fortunately we are aware of these issue and are already reported in our database. Thank you for your support and keep up the good work.
  22. Hello everyone, I'm glad that using GOG Galaxy got the game running for you guys. There is an issue with GOG patching and unfortunately we cant do anything on our end. However, they should be fixing it by tonight or tomorrow. I have submitted your information to our programmers and see what they can find. Thank you all for your support and patience.
  23. Hello again, Did you by chance start this game in 2.0? Thanks!
  24. Hello EffinCraig, I have confirmed your bug and entered it into our database. I am investigating further to see if this is a global issue or its just affecting your save. Thank you for your support!
  25. Hello everyone, Thanks for pointing this out for us. Fortunately we are already aware of the issue and has been fixed in a future build! It should be out in the next patch. Thank you for your support!
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