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Everything posted by Aarik D
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[2.02b] Missing Item Description
Aarik D replied to LaSpeakeasi's question in Patch Beta Bugs and Support
Hello LaSpeakeasi andBerith, Thanks for pointing this out. Fortunately we are aware of these issue and are already reported in our database. Thank you for your support and keep up the good work. -
Error on Start.
Aarik D replied to SeaSquall's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello everyone, I'm glad that using GOG Galaxy got the game running for you guys. There is an issue with GOG patching and unfortunately we cant do anything on our end. However, they should be fixing it by tonight or tomorrow. I have submitted your information to our programmers and see what they can find. Thank you all for your support and patience. -
Losing XP on quest turn-in
Aarik D replied to EffinCraig's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello again, Did you by chance start this game in 2.0? Thanks! -
Losing XP on quest turn-in
Aarik D replied to EffinCraig's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello EffinCraig, I have confirmed your bug and entered it into our database. I am investigating further to see if this is a global issue or its just affecting your save. Thank you for your support! -
DoT weapon "effecterror" combat log
Aarik D replied to Gs11's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello everyone, Thanks for pointing this out for us. Fortunately we are already aware of the issue and has been fixed in a future build! It should be out in the next patch. Thank you for your support! -
Fragments of a scattered faith bug
Aarik D replied to OverDrone's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello Edrin, This has been fixed awhile back. If the problem is not retroactive, please upload a save file and an output log via dropbox (or any other cloud storage app) so I can take a look. Thank you for your support. -
Manual (Non-Galaxy) GoG 2.02 patching
Aarik D replied to rivmusique's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello everyone, GoG is currently having problems with the way patches are being handled. Unfortunately there is nothing we can do on our end. GoG is working on fixing this issue hopefully by tonight. So please bare with us. Thank you for your support and patience. -
Error on Start.
Aarik D replied to SeaSquall's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello SeaSquall, Run Windows Update to see if there are any critical updates for Microsoft Visual C++. Or you can download them here: https://support.microsoft.com/en-us/kb/2977003 . You might want to check your Direct X too. Do you have IE mod installed? If so then that is the problem. Just disable it and you should be good to go. If that doesn't fix your issue, then try uninstalling the game and reinstalling it. Thank you for your support and patience. -
Macho is a bad guy now
Aarik D replied to flyingnurse's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello flyingnurse, Could you please upload a save file and an output log via dropbox so I can take a look? Thanks a bunch! -
Hello pillarsofbug, Did you happen to quicksave fight before the battle as soon as the dialogue with Maerwald finished? That causes the quest to get bugged. I have already reported a bug for this. If so, I suggest that you load a save before this and not quicksave after the dialogue and you will be able to complete the quest and progress forward. Thank you for your support.
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Error on Start.
Aarik D replied to SeaSquall's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello SeaSquall, Welcome to the Forums! Make sure that your graphics card has the latest drivers installed and verify your game cache in steam. In your Steam library, right-click Pillars of Eternity > Properties > Local Files > Verify Integrity of Game Cache. Thank you for your support! -
Ranger is heavily bugged
Aarik D replied to Kefky's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello everyone, As I have mentioned before, we are aware of these issues as they are in our database and still we are working on these issues. As we enter bugs, fixes don't always get implemented into the patches. Reading the patch notes will help clarify on bugs that have been fixed and implemented. Thank you all for your support and patience. -
Hello LaSpeakeasi, I took a look at your save and I've added a bug into our system. Can you please upload an output log as well? In the mean time, do you have an older save you can use? You will lose out on some hours of progression, but at least you'll be able to continue playing. If it happens again, then its definitely something thats reproduceable. Thank you for your support. Edit: Nevermind on the output log. I got it from your OP.
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Game crashing and not creating logs
Aarik D replied to Deathtognomes's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello Deathtognomes, Welcome to the Forums. If you just recently upgraded to Windows 10. Please make sure you run Windows Update and install the critical updates. Also, make sure that your graphics card has the latest drivers installed. It is possible that upgrading to Win 10 moved some files around and if verify cache did not work, I would suggest uninstalling the game and reinstall it. Thank you for your support. -
Bartenders ring description error
Aarik D replied to Vainte's question in Patch Beta Bugs and Support
Hello everyone, This bug was fixed but it looks like it regressed. I have reopened the bug. Thank you for your support. -
Multi-monitor issue
Aarik D replied to Skirge01's question in Pillars of Eternity: Technical Support (Spoiler Warning!)
Hello Skirge01, This happens with large resolution monitors, small scenes only have so much real estate to work with so you aren't going to be able to zoom out or pan. We have a bug in the system about larger resolutions. Thank you for your support.