Oscuro

Hey, everyone, I just wanted to stop by and confirm that we've already got a fix for this in the upcoming patch. Thanks for being patient with this inconvenience - it's much appreciated. Jorge

The crashes on Raedric's Hold are documented (several posts about this on the forums) and we've already got a fix coming in the next patch. However, some users have reported that a background program (Rivatuner Statistics Server) can be a cause of crashes when transitioning (prone to hit in the RH areas). Please, take a look in your systems to ensure that the Rivatuner program isn't running when you play PoE. Until the patch arrives (really soon, actually), I hope that info helps you in the meantime. Jorge

Hey, Doomsbane, sorry to hear you ran into this issue. While we've found that the problem can occur in systems that are running Rivatuner Statistics Server, we've also found a related issue that could result in the same crash during transitions in this area. The fix is included for the upcoming patch, but just in case you may want to take a look to see if you're running that Rivatuner program. Jorge

The quest descriptions, and the delemgans, mention that you also need another thing to survive a jump down the pit. Now, if you also have met that second requirement and still are falling to your death then... yeah, that would be a problem ) Jorge

Thanks for the heads-up, sparklecat. Tracking this one down.

Thanks for the detailed post and associated files, Mimetic! I think this will help a lot in figuring out what exactly is going on in the particulars of this case. Jorge

Bud, feel free to shoot any files directly to this email: jsalgado@obsidian.net The most efficient way is to post them elsewhere (e.g. Dropbox) and that way any member of the team can grab the files quickly for debugging. Thanks for checking this out, and for your patience. Jorge

When you wrote "reloaded the game," did you mean "uninstalled and reinstalled?" We're looking into what could cause some events to stop firing and, if you could, I'd much appreciate a link to your save games and output logs. Thanks! Jorge

Vyvexthorne, do you happen to have a save game file prior to this odd conversation taking place in the catacombs (Gilded Vale's temple ruins, if I suspect correctly). Thanks a lot for the heads-up about this possible issue! Jorge

I'm following up on this issue and would very much appreciate additional information (e.g. save game files and output logs). It would be awesome if you could, please, provide any of that. The errors where events fail to fire at the end of encounters are notoriously difficult to reproduce and we're looking into any possible causes. I'm wondering, have you tried uninstalling the game and trying your backed up save games after a new install? Thanks for your patience, guys! Jorge

Yeah, the quicksave you provided - made before entering the brothel - will work perfectly.

Folks, I understand the wide range of sentiments expressed here. It's not fun to deal with issues where, ideally, there should be none. Rest assured, we've been working on getting anything that comes up addressed as soon as possible. I want you to know that we appreciate your patience and support. I hope we can return the kindness in the way we know best - continuing to make this game awesome. Thanks, everyone. Jorge

McClure, accepting the quest sufficed to cause the problem. As I've mentioned elsewhere, we've fixed it for an upcoming patch. Until that arrives, the workaround entails turning each faction hostile before speaking with Webb or loading a save game made before having both Winds of Steel and Bronze Beneath the Lake at once. I know that's probably of little consolation, folks, but I wanted to share just in case it helps someone in the meantime. Jorge

Oekie, we've tracked down a problem with the disappearing key and will have a fix for that in an upcoming patch. Yes, there are other ways to get to Raedric. Spoiler ahead... Have you tried dealing with Osrya in the dungeons of the keep? If she's also, y'know, toast, there may be something in her room that can reveal some new paths for you. Jorge

Srex, all that info helps a ton - good finds, and every little bit of feedback, including issues that have already been reported/fixed, is much appreciated. Thanks! As always, we'll try to swing by and keep y'all posted. Jorge

Hey, Sir Sebi, I'm sorry to hear you got into an issue with Raedric. Please, could you upload your savegame(s) and output log so that we can take a look at them? That'd really help in finding the exact cause of the problem into which you ran. Thank you for your help and patience! Jorge

I've already narrowed the issue down and have a fix ready to roll for an upcoming patch. Thanks for the links to the files - they proved quite useful. Jorge.

I've just tried to reproduce this issue and haven't been able to run into it. Please, if you've got the save game files and output logs available, mind posting them so that we can take a look at the particulars of your case? Thank you for your help, folks. Jorge

Update on this - a fix has been included in the upcoming patch (in some edge-cases, entering the brothel through the east side could cause its area transition to fire before a scene got resolved). Thanks for the heads-up and for your patience. Jorge

Taureion, we found the issue you've experienced and already are working on a solution. It'll be included in an upcoming patch. Thanks for letting us know about it - we hope you can soon resume without much delay (btw, turning the remaining two factions hostile will unlock Webb's dialogue, currently, but that's, of course, not ideal unless your character intended to do so). Jorge.

Mortivore, rest assured, we've noticed this thread and are already investigating the problem. Please, if you could, we'd much appreciate some additional info (as described in the post above). Thank you for your patience. We'll have this figured out soon and keep you posted. Jorge

I want to thank everyone for the additional info and files. We've narrowed down the issue, which involves getting Winds of Steel from the Crucible Knights while having been already "committed" to help either the Dozens or Doemenels, and we'll include the fix for this soon (likely going into the next patch). This issue was unrelated to what affected eRe4s3r's game (resolved already in the upcoming patch), but this thread alerted us to the additional problem. Thank you again for your help and patience, folks. Jorge.

I want to thank everyone for sending those save game files - they are really helping in narrowing the issue down, and we're almost there. We'll keep you posted! Jorge.

I just wanted to let you guys know that we're following up on this. To help us in troubleshooting this issue, I'd much appreciate a save game file with which I can look deeper to see what could have gone wrong. If you have a save prior to the fight and another after the fight then so much the better. Feel free to e-mail me those files directly at jsalgado@obsidian.net Thanks for your patience, folks! Jorge.