EB Games

[Volourn]

"The internet is NEVER rude to me. hahahahaha"

 

I second your HAHAHAHA!.... Idiot.

[Diamond]

That's true! Internet is inanimate object. Internets do not kill people. People kill people.

[Sand]

Stop blaming people for killing people. Its not their fault. Its physics. PHYSICS KILL PEOPLE!

[Hurlshort]

Wow, y'all are like my support group.

 

I feel surprisingly better after readding all your responses. I did find it funny that the folks who called me out for arguing with the guy are the same folks who argue over the internet regularly.

[astr0creep]

Wow, y'all are like my support group.

 

I feel surprisingly better after readding all your responses. I did find it funny that the folks who called me out for arguing with the guy are the same folks who argue over the internet regularly.

 

I frequently visit 4-5 different EB Games.

About 3 out of 5 times I go there is a man, in his forties, always unshaven, slightly fat and wearing a Habs cap arguing with a clerk, who's trying to serve clients, about how the Spyro the Dragon franchise is much better than God of War and GTA combined. These guys(because they are not the one and the same nor are they me) stand over the cash counter just yakkin' away, arguing loudly about how they are right and universe is wrong.

 

Now I'm not saying you are one of these guys, just that if the clerk is rude with you when you start a conversation like the one you described, maybe he/she has his reasons...

 

Not professional for sure but certainly human.

Edited March 9, 2007 by astr0creep

[Llyranor]

There's been some talk that EB can sell used/opened games as new. Apparently, employees can 'try out' a game first. I've never had a problem with that, but I rarely go there, if at all.

 

Last time I went there was to preorder NWN2 and get the prerelease toolset. I ended getting a digital version of the game anyway, so I cancelled the preorder. I did buy a DS Lite while I was there for that, though, but stores make very little profit from selling hardware.

 

Before then, I think the last time might have been for Wizardry VIII. As much as some people don't like EB, if it weren't for them striking an exclusive deal with now-defunct SirTech Canada, I wouldn't have gotten to play that, what with lack of publisher interest.

[Volourn]

I went to EB today. Picke dup Gears of War. Once again, I received excellent service. Which I have recieved 99.9% of the time I'm there. Perhaps, it's the customers' fault. Perhaps, you put out those rude, arrogant, woe is me vibe that a human being has to react negatively to you. I blame you if you have problems with EB.

[LostStraw]

I went to EB today. Picke dup Gears of War. Once again, I received excellent service. Which I have recieved 99.9% of the time I'm there. Perhaps, it's the customers' fault. Perhaps, you put out those rude, arrogant, woe is me vibe that a human being has to react negatively to you. I blame you if you have problems with EB.

 

Or perhaps EB doesn't have the same employees in every store ... *yawn*

[Volourn]

Wait a second. I thoguht the customer was the most important thing in business. At least iw as told that in another thread. If this is true, why isn't EB at best firing all these ahole employees or at least go out of business since who'd want to shop at a place with such horrible customer service?

 

Hmmmm...

[Hurlshort]

I went to EB today. Picke dup Gears of War. Once again, I received excellent service. Which I have recieved 99.9% of the time I'm there. Perhaps, it's the customers' fault. Perhaps, you put out those rude, arrogant, woe is me vibe that a human being has to react negatively to you. I blame you if you have problems with EB.

 

Or perhaps EB doesn't have the same employees in every store ... *yawn*

 

Shush, don't interfere with the Volologic. Just watch in amazement

[Dark_Raven]

Wait a second. I thoguht the customer was the most important thing in business. At least iw as told that in another thread. If this is true, why isn't EB at best firing all these ahole employees or at least go out of business since who'd want to shop at a place with such horrible customer service?

 

Hmmmm...

If that was true they would ditch that console garbage and go back to their roots in what made them popular to begin with, pc games.

[Sand]

Isn't the purpose of a business to make money? The console market is in full swing and that is where they are making their money. Now if the PC market becomes dominant again I am sure their inventory would reflect that.

[Calax]

Most Eb/Gamestops are run by a manager and his top five friends. Thus if you don't like what they like they get to harrass you about it.

 

Yes, Gamestop employees are aloud to "rent" games for four days. And yes, we do sell opened games as new (the last game in the store is always open with the case on the shelves and the disk in a drawer/back room). If the game comes back broken or damaged then the employee just bought it.

 

The worst customers at Gamestop are moms, they walk in, walk up to the front counter and say simply "I'm looking for a game" No description, nada. Meanwhile their kids are running around like maniacs and interrupting mommy every thirty seconds saying they want game X or Y, then they find the demo's and play that until mommy says it's time to go, THEN you get a 6 year old having a temper tantrum.

[Bokishi]

EB games suck, I keep promising myself that I'll never go there again, but then I end up going back anyway

[Fenghuang]

I went in to my local EB games in Gilroy, CA to pick up an Xbox360 game. Actually it's not my local store, but it is my favorite gaming store as the manager really knows a great deal about the latest PC games. Unfortunately he was not at the store this evening, and I was attended to by a salesperson named Andrew.

 

He rang me up, and I commented on how disappointing it was that the Xbox360 games were still selling for $60. He said that will not change anytime soon. I responded by saying that Nintendo64 games also sold very high when that system was first released. Rather than agreeing to disagree, he very rudely said "No, they were $50." I stated an example I remembered buying for $60, and again he responded with the same answer. I don't mind being disagreed with, but his tone was dripping with derision.

 

I was very close to simply returning my purchase simply because of his rude tone. I went home, not very happy. I decided to look up on the internet what the prices really were. I figured maybe I was wrong. It wouldn't excuse his attitude towards me, but it's nice to know. I found numerous mentions on the internet to back up my claim. So I called the store and asked to speak with Andrew. I explained to him that I had looked up the answer on the internet. He hung up very quickly.

 

It seemed like pretty bad customer service. This game I just bought can easily be found at the Best Buy next door, and I'm still a bit tempted to return it, but I figure that means little to someone who makes no commision. So I felt that he should be reported, not necessarily for being ill-informed about gaming history, but for being ill-mannered towards a regular customer. I sent this entire write up into their reporting software.

 

Anyways, felt I should share my lousy experience with y'all. Oh, the game I bought was Crackdown.

I carry a CD marked 'Porn' in all my vehicles for maggots like this. It actually has Darik's Nukem <something or another> on it. It is an self-executing ISO file that when dropped into a drive, sends an F-Disk command to all recognisable drives. When treated exeedingly poorly by some jerk-off, I wonder off. Said J-O finds the CD marked 'Porn' that was conveniently left behind and drops it into his system ( after looking over his shoulder of course! ) and then screams when all his company drives get reformatted. Slack-jawed, wingless, dung-eating offspring of flies deserve this sort of thing.

Still, he was just a yutz. That's just how it is. Some folks are like that.

All the more reason to make sure that he's eating out of a dumpster the next day for being a 'yutz'. I see more and more of these morons having a job simply because they have a pulse and, like any organ-grinding monkey, they can punch buttons.

 

Employment standards have definitely taken a downward turn.

 

 

Hahaha, I've done that; but usually I use a combination of an Autorun.inf and Autoexec.bat file instead of a fancy program.

 

 

We have Gamestop here in Ames and I go there all the time. A good chunk of them are not just console/computer gamers but also PnPers and we discuss all sorts of games. They are good people. They also allow me to return "defective" PC games after I open and installed them, realizing that they are crap, in which I return them for my money back or for a new game.

 

 

You do realize that it's any customer service person's job to be nice to you right?

[Calax]

We have Gamestop here in Ames and I go there all the time. A good chunk of them are not just console/computer gamers but also PnPers and we discuss all sorts of games. They are good people. They also allow me to return "defective" PC games after I open and installed them, realizing that they are crap, in which I return them for my money back or for a new game.

 

 

You do realize that it's any customer service person's job to be nice to you right?

And actually they are breaking the rules. PC games it's "once you open it it's yours and can only be returned for a dupe of the exact same game".

 

Console games you get a 7 day money back/Satisfaction guarrentee,30 defective replacement (we tend to bend this rule like a willow)

[Fenghuang]

We have Gamestop here in Ames and I go there all the time. A good chunk of them are not just console/computer gamers but also PnPers and we discuss all sorts of games. They are good people. They also allow me to return "defective" PC games after I open and installed them, realizing that they are crap, in which I return them for my money back or for a new game.

 

 

You do realize that it's any customer service person's job to be nice to you right?

And actually they are breaking the rules. PC games it's "once you open it it's yours and can only be returned for a dupe of the exact same game".

 

Console games you get a 7 day money back/Satisfaction guarrentee,30 defective replacement (we tend to bend this rule like a willow)

 

 

Well yeah, that too, but the real lesson here is:

 

Hades is that guy in his forties astr0creep was talking about!

[astr0creep]

Hades is that guy in his forties astr0creep was talking about!

 

I didn't mention any names so please don't put words in my mouth.

[Sand]

Well yeah, that too, but the real lesson here is:

 

Hades is that guy in his forties astr0creep was talking about!

 

I am NOT in my forties, damn it. I also vehemently refuse to wear any sort of hat.

 

Also, we don't usually just talk about games, mostly hardware, either console or computer, and a bit about PnP. Hell, a couple of them visit me at the convenience store I work at and do the same. Sheesh, nice backhanded insult, buddy.

Edited March 10, 2007 by Sand

[Hiro Protagonist]

I don't expect customer service when I go into a shop so I'm never disappointed. If anything, I dislike employees coming up to me asking if they can help me. I know it's their job, so I try to go in and get what I need and get out as fast as I can.

Edited March 11, 2007 by Hiro Protagonist

[Fenghuang]

Well yeah, that too, but the real lesson here is:

 

Hades is that guy in his forties astr0creep was talking about!

 

I am NOT in my forties, damn it. I also vehemently refuse to wear any sort of hat.

 

Also, we don't usually just talk about games, mostly hardware, either console or computer, and a bit about PnP. Hell, a couple of them visit me at the convenience store I work at and do the same. Sheesh, nice backhanded insult, buddy.

 

 

Teehee.

[Bokishi]

Bad Jim go to your room

[Walsingham]

I went into a 'Game' store here in the Uk a few years ago, and picked up one of those dubious looking five pound specials. I forget the name of the game but it was supposed to be about taking countries as they were in 1999 and running into the future. It said the stats were collected from reality.

 

This sounded like a concept that if nothing else would leave me better informed about regional economies and geography, so I bought it. However, it was so unbelievably buggy, and disconnected from the real world I gave up after a few attempts. In fact it was so bad that I trekked back to the store. "I know I can't get a refund just because I don't like something but for the love of humanity please don't sell this game to anyone else." The manager was so pleased to be given some useful feedback he let me have a full refund, without presenting the disc, and an apology.

[Tigranes]

See, you must find us that game, now. I'm so curious.

[Oerwinde]

I went into a 'Game' store here in the Uk a few years ago, and picked up one of those dubious looking five pound specials. I forget the name of the game but it was supposed to be about taking countries as they were in 1999 and running into the future. It said the stats were collected from reality.

 

This sounded like a concept that if nothing else would leave me better informed about regional economies and geography, so I bought it. However, it was so unbelievably buggy, and disconnected from the real world I gave up after a few attempts. In fact it was so bad that I trekked back to the store. "I know I can't get a refund just because I don't like something but for the love of humanity please don't sell this game to anyone else." The manager was so pleased to be given some useful feedback he let me have a full refund, without presenting the disc, and an apology.

 

Sounds like Superpower or Superpower 2. Awesome concept, horribly awful gameplay. Though as Canada I did manage to conquer the Congo and bring it up to our standard of living.

 

I figured I would be able to take some crap country and turn it around, so I started one game as some crap african country, got into all sorts of economic and cultural alliances, got all sorts of foreign aid, and I still went bankrupt just trying to upgrade the education system.