Everything posted by cstanick
-
Shared game loss
I'm sorry that you've run into this issue with Grounded and understand how frustrating it can be. I recommend submitting a support ticket, so we can look into this issue. These forums are for players to help each other with issues, but not an official way to report issues. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks
-
Saved Games Disappeared
Hello! I'm sorry that you've both run into this issue. I recommend submitting a support ticket, so we can investigate the issue. Obsidian Support Please make sure to include the following: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for any frustration caused by this issue!
-
Can't sleep, it always says "Too Awake"
Sorry to hear that you've also been affected by this sleep bug within Grounded. Please feel free to submit a support ticket, so we can properly investigate this issue. Obsidian Support Thanks!
-
Can't play on Multiplayer
Hi! I'm sorry to hear that you've not been able to play Grounded with your friends. I understand how frustrating that can be. There are a couple of other things you can try. I'll post them below. https://support.xbox.com/en-US/help/hardware-network/connect-network/network-ports-used-xbox-live https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-nat-error If either of those solutions don't work, please feel free to submit a support ticket. There we will work with you one on one to gather information related to this issue. Obsidian Support Thanks!
-
I can't sleep. So the quest doesn't reset.
I'm sorry that you both aren't able to sleep in your game. I recommend submitting a support ticket, so we can investigate this issue. Obsidian Support I'm sorry for any frustration caused by this issue.
-
BURG.L STUCK!!
I'm sorry that you've run into this issue with BURG.L moving to an unreachable location in the lab. This issue should be fixed in patch 1.1. We'll be releasing the public test version of the patch sometime this week. Please feel free to submit a support ticket if BURG.L is still stuck after updating to the PTB or when the patch releases to everyone. Obsidian Support Thanks, and sorry for the frustration that this issue has caused!
-
Building integrity
Hi! I'm sorry to hear that you've run into this issue with building integrity. I recommend submitting a support ticket, so we can investigate this issue. https://support.obsidian.net/contact Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and hopefully we can get this resolved!
-
Multiplayer completly broken - disconnects and issues of joined players
We are aware of some players having issues with MP connectivity while playing Grounded. We have not been able to reproduce every instance of this occurring in the game. If you haven't already, we recommend submitting a support ticket with your save or gamertag. Once we have your report and additional information, we'll be able to investigate this issue. https://support.obsidian.net/contact Here are some additional links that could help with network issues. https://support.xbox.com/en-US/help/hardware-network/connect-network/network-ports-used-xbox-live https://support.xbox.com/en-US/help/hardware-network/connect-network/xbox-one-nat-error Please note that these forums are for players to help each other with issues and not an official bug reporting forum. I apologize for the frustration that these mp issues have been causing you all. Thanks for your patience while we work to resolve these issues!
-
Unable To Continue During Dinner With Abbott
I'm sorry to hear that you've both run into this issue while playing Pentiment. Can you please post your save file and player logs for investigation? Pentiment Player Log Steam and PC C:\Users\%USERPROFILE%\AppData\LocalLow\Obsidian Entertainment\Missouri Pentiment Save Location Steam C:\Users\%USERPROFILE%\Saved Games\Pentiment Thanks!
-
grounded loading game window freezes loading saves
Hello Ph30nix I'm sorry to hear that you've been experiencing this issue with Grounded. Unfortunately, we don't offer support for the game with mods installed. I recommend reporting the bug with the mod creator to see if they can offer any insight. Please feel free to submit a support ticket if you run into this issue after the mod has been removed. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!
-
Mutation
I'm sorry to hear that you both didn't get Corporate Kickback after defeating Director Schmector. Please feel free to submit a support ticket, so we can investigate this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this issue has caused!
-
Confused about XBox Series versions and patches
You can find which version of the game you're running in the top right corner of the game's main menu.
-
Can't give super chips to BURG.L
Hey Raul I'm sorry to hear that BURG.L isn't accepting your Super Chips. I understand how frustrating that can be, and hopefully we'll be able to get this issue resolved. Please feel free to submit a support ticket, so we can properly investigate this issue. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!
-
Roofing issue
This is an issue that seems to have affected some players, and we hope to have it addressed in an upcoming patch. Please feel free to submit a support ticket if you run into any other issues. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this rotation bug has caused!
-
Nov 8 synching issue PC
I'm sorry to hear that you've experienced this abnormally long sync time. Please feel free to submit a support ticket if it still hasn't synced properly. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this issue has caused!
-
Backpack glitched through map
You can recover your backpack by using the Game Repair menu and selecting Retrieve Backpack. This will transport one backpack per save/load to the Kid Case in the starting ravine. Please feel free to submit a suppor ticket if you run into any other issues. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!
-
Cant load or save game
I'm sorry to hear that you all have been running into various issues with Grounded. I recommend submitting a support ticket, so we can properly investigate these issues. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and I hope we can get these issues resolved quickly!
-
Multiplayer crashing, please help!
I'm sorry to hear that you've been dealing with these crashing issues while trying to play Grounded with your friends. Can you please submit a support ticket, if you haven't already? This way we can work with you one on one to investigate this issue, and hopefully get it resolved. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks, and sorry for the frustration that this has caused you.
-
Hostile Bugs Re-aggro after picking up downed player
This sounds like a bug, but if it isn't it sounds like something that could use some tuning. I'll be sure to report this to our QA team for investigation. Please feel free to submit a support ticket if you run into any other issues with Grounded. Obsidian Support Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Thanks!
-
BURG.L stuck outside the lab door
-Hey Jonescnify132 We've had reports of BURG.L disappearing from his post in the Oak Lab, but I haven't seen reports of him blocking players from getting into the lab. Can you please submit a support ticket? Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks!
-
Steam multiplayer network performance.
-Hello Skurblord I apologize for the P2P connection issues you've been experiencing while trying to play Grounded with your friend. Please feel free to submit a support ticket, so we can investigate this issue. Once we hear from you, we'll work with you one on one to investigate these issue. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks
-
Shared world reverted 2 hours, even after multiple auto saves.
-Hello I apologize for the frustration that losing progress in your shared worlds has caused. If you haven't already, I recommend submitting a support ticket, so we can investigate this issue. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks
-
Bug
-Hey Isaac I'm sorry to hear that you've clipped through the map while playing Grounded. Can you please submit a support ticket? This we can investigate this issue, and hopefully get it resolved. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks
-
Documentos incompletos
Traductor de Google -Hola El equipo es consciente de este problema y espera solucionarlo en un parche futuro. No dude en enviar un ticket de soporte si tiene algún otro problema. Por favor, incluya la siguiente información: 1. Plataforma (Consola Xbox, PC Game Pass, PC Steam). 2. Juego multijugador o para un solo jugador (si es multijugador, ¿puede decirnos cuántos jugadores hay en total en el juego y sus plataformas, si se conocen) 3. Nivel de dificultad 4. Descripción del problema. 5. Lo último que hiciste en el juego antes de que ocurriera el problema, si corresponde. Soporte de obsidiana ¡Gracias!
-
Crashing every few mins May 11, 2022
-Hello I'm sorry that you all have been experiencing various crash issues while trying to play Grounded. I understand how frustrating that can be, and I recommend submitting a support ticket. This we can investigate these issues and work with each of you one on one. Please include the following information: 1. Platform (Xbox Console, PC Game Pass, PC Steam). 2. Multiplayer or Single Player Game (if multiplayer, can you tell us how many players in total in the game, and their platforms if known) 3. Difficulty level 4. Description of issue. 5. Last thing you did in the game before the issue occurred, if applicable. Obsidian Support Thanks, and sorry for the frustration that these crashes have been causing!